Robert C. Johnson
Co-founder and CEO, TeamSupport.com
Robert C. Johnson is the co-founder and CEO of TeamSupport.com, a cloud-based, B2B software application built to help customer-facing support teams serve clients better through stronger collaboration, superior teamwork, and faster issue resolution. A seasoned executive and entrepreneur who has founded and invested in numerous software and high-tech companies, Robert’s industry experience as a business leader and a customer inspired him to create TeamSupport to give support desk teams the tools and best practices to enhance customer loyalty and positively impact product sales.
Prior to founding TeamSupport, Robert was President and CEO of Sundance Digital, one of the world’s leading providers of automation software to television and cable broadcasters. The company was sold in 2006 to Avid Technology.
Want to write for Entrepreneur too? Apply to join Entrepreneur Leadership network.
Latest
Your B2B Customers Deserve Engaging Content, Too! So, Why Not Give It to Them?
It's important to never lose sight of the fact that the businesses you serve are made up of people. And people can get bored.
Want to Drive Growth? Improve Customer Support.
Customer support isn't just a growth driver -- it's the growth driver.
How to Train Your B2B Customer Support Team to Build a Loyal Customer Base
Building trusting customer relationships takes time and constant interaction, and there is no "one-size-fits-all" solution.
Five Reasons Why Customer Support Software Is A Must For Startups
With the right support solution, startups can beat the odds and succeed in a competitive environment.
More Authors You Might Like
-
Ben Angel
Entrepreneur Network Contributor
-
Sherin Shibu
News Reporter
-
Gloria St. Martin-Lowry
President of HPWP Group
-
Kenneth Burke
Vice President of Marketing
-
Emily Reynolds Bergh
Founder at R Public Relations Firm
-
Emily Rella
Senior News Writer
-
Mike Murchison
CEO and Co-Founder of Ada