The 5 Types of People Who Will Complain About Your Business No matter the exact reason, most customer complaints fall into five basic categories.
Opinions expressed by Entrepreneur contributors are their own.
Some people who complain about your business have valid complaints. They've tried your product or service and seen a real flaw that you need to fix as quickly as possible.
Unfortunately, most people who complain about your business don't actually help you improve the business the way a valid complainer does. These people can leave negative comments simply because they're negative people, they disagree with your politics or some other reason. In this video, Entrepreneur Network partner Patrick Bet-David explains how you should react to each person who complains about your business -- whom you should listen to, whom you should make changes for and whom you should just ignore.
Click play to learn more.
Related: A Single Leak Can Ruin Your Business. Here's How to Protect Yourself.
Entrepreneur Network is a premium video network providing entertainment, education and inspiration from successful entrepreneurs and thought leaders. We provide expertise and opportunities to accelerate brand growth and effectively monetize video and audio content distributed across all digital platforms for the business genre.
EN is partnered with hundreds of top YouTube channels in the business vertical. Watch video from our network partners on demand on Amazon Fire, Roku, Apple TV and the Entrepreneur App available on iOS and Android devices.
Click here to become a part of this growing video network.
