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How to Deal With Unforeseen Success The co-founder of a holistic skincare company shares lessons learned after experiencing 400-percent growth.

By James McKinney

Opinions expressed by Entrepreneur contributors are their own.

Quinton Lewis is the co-founder of Herb'N Eden, a holistic skincare company specializing in handmade soap bars — a company that experienced 400-percent growth in 2020. In this clip from an episode of "The Startup Story" podcast, Lewis talks with host James McKinney about what he wishes he'd known and done to prepare for success.

Listen to the complete interview on this episode of "The Startup Story."

Lewis's key suggestion for entrepreneurs is to prepare ahead of potential success to avoid playing catchup when you're busy. Namely, he suggests:

  • Investing and preparing ahead of growth
  • Establishing a customer support team
  • Integrating software solutions
  • Hiring from the top down
  • Understanding your material and inventory needs
  • Bringing tasks in-house or having them done locally

Related: How to Leverage Personal Videos to Build Relationships with Customers

James McKinney

Creator & Host, The Startup Story

James McKinney is the Founder & Host of The Startup Story, a multi-channel brand platform that brings the lessons of highly successful founders directly to the everyday founder. Whether it is through The Startup Story podcast or via the Startup Story LIVE event series, entrepreneurs everywhere can receive tactical and practical guidance from founders who are a few steps ahead.

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