Get All Access for $5/mo

Cheating Site Ashley Madison Is Back With an Ad Campaign We Don't Understand The infamous site wants users back. But after a hacking nightmare, can it win back cheaters' trust?

By Kim Lachance Shandrow

Opinions expressed by Entrepreneur contributors are their own.

Ashley Madison

Ashley Madison wants its users back.

Sure, there was an embarrassing data breach last year. Sure, it wreaked embarrassment and devastation across its own user base. And sure there was the little matter of men paying subscription fees to talk with what turned out to be chat bots due to a startlingly low number of women users on the site. But that's all water under the bridge. They've changed -- transformed, even. And like any cheater worth his or her salt, the site is looking for a second chance.

So it's out with the old slogan -- "life is short, have an affair" -- and in with a new, risqué ad campaign.


Related: Hackers Release the Personal Information of Adultery Seekers Who Joined Ashley Madison

In one, a work-weary woman with a ho-hum other half ships off to a conference -- only to bump into an interesting stranger.

In another, a clock watcher with a terrible apartment and a worse shirt finds a rare ray of sunlight -- a woman who smiles at him in the subway.

And, in a third, a couple who seem polite, not passionate, meet an intriguing woman at a party.

At the end of each of these inaugural ads for TV, Ashley Madison compels viewers to "Find Your Moment." As before, cheating is a form of exploration. A sort of adventure. Don't you want to seize the day?

Ashley Madison certainly hopes so. The 47 million-member extramarital affair online hub took a deep, dark hit to its already controversial brand during last year's hack and it's still reeling from the damage. Key to its rebound isn't just demand for affairs -- but building back trust with users.

Related: Court Rules FTC Can Come After Your Company After a Cyber Attack

Curiously, Ashley Madison's own ads remind users that cheaters don't often need much help cheating. Every character in the company's own ads finds new romantic friends in the usual spots -- at hotels, parties and out and about. These folks don't need the help of a digital platform that exposed millions of users, from pastors to government employees to low-level celebs. They did it on their own. DIY-style.

Ashley Madison is hoping you won't make that observation -- and that its users can forget the past. So, what do you think? Will its seamy new TV spots be enough to restore trust in a platform built on breaking trust? (Or will it merely make you look a little closer at your spouse's collar when he or she returns home from a business trip?) Do tell us via the Twitter poll above.
Kim Lachance Shandrow

Former West Coast Editor

Kim Lachance Shandrow is the former West Coast editor at Entrepreneur.com. Previously, she was a commerce columnist at Los Angeles CityBeat, a news producer at MSNBC and KNBC in Los Angeles and a frequent contributor to the Los Angeles Times. She has also written for Government Technology magazine, LA Yoga magazine, the Lowell Sun newspaper, HealthCentral.com, PsychCentral.com and the former U.S. Surgeon General, Dr. C. Everett Coop. Follow her on Twitter at @Lashandrow. You can also follow her on Facebook here

Want to be an Entrepreneur Leadership Network contributor? Apply now to join.

Editor's Pick

Side Hustle

This Former Starbucks Employee Started a Side Hustle That's Making More Than $70,000 a Month — and He's Not Done Yet

When Tom Saar moved to New York City, he spotted a lucrative business opportunity.

Business News

Is One Company to Blame for Soaring Rental Prices in the U.S.?

The FBI recently raided a major corporate landlord while investigating a rent price-fixing scheme. Here's what we know.

Business News

Amazon Has a Blank Book Problem: Buyers Report Receiving Fakes of Bestselling UFO Book

The book looked fine on the outside, but the inside was out-of-this-world.

Business Ideas

63 Small Business Ideas to Start in 2024

We put together a list of the best, most profitable small business ideas for entrepreneurs to pursue in 2024.

Business News

Paramount Leadership Alludes to Layoffs If Merger Does Not Go Through

Paramount is awaiting approval on its merger with Skydance Media from majority shareholder Shari Redstone.

Marketing

6 SEO Tips to Help You Rank in the New Era of Quality Content

What is the best SEO strategy after Google's March 2024 core update? Here's what you need to know.