Black Friday Sale! 50% Off All Access

With Social Media, Kick Off Your Conservative Pants To ramp up your young company's social-media presence, let your personality shine.

By Jason HeadsetsDotCom Edited by Dan Bova

Entrepreneur+ Black Friday Sale

Our biggest sale — Get unlimited access to Entrepreneur.com at an unbeatable price. Use code SAVE50 at checkout.*

Claim Offer

*Offer only available to new subscribers

Opinions expressed by Entrepreneur contributors are their own.

When using social media -- especially for business purposes -- young people have a tendency to put their conservative pants on and act like robots. I don't understand this at all.

Just because you represent a business doesn't mean you have to be boring and lifeless. We're in a new age where consumers are smart enough to know that companies aren't faceless, but in fact they are run by real people with real personalities. Some of the most popular business Twitter/Facebook accounts are ones where people inject their personality, humor and interests into posts. Here's how you can too:

Shake it up.
It helps to think of social media like a party. When you show up to a party, are you going to stand in one spot and spout off about the outfit you're wearing, what you plan on doing for the next hour and expect people to come up to you begging to hear more? No. You're going to walk around, shake hands, introduce yourself to people, listen to strangers, jump in random conversations and actually be social. That's the key. You need to avoid treating social media as a one-way street, and you need to talk to people online like you would in real life. Relate to them, have conversations about things they want to talk about and actually care about the relationships you're building.

Don't mind critics.
For some conversations, you shouldn't even mention your business/product/service. Also remember that, just like at a party, you may encounter people who don't like you. Fortunately, attention spans on the web are incredibly short, so that person who's unhappy with you now will likely move on quickly. Either way, though, you'll need to develop a thicker skin, and try not to let criticism hold you back from injecting your personal voice into your online activities.

Related: Five Social Media Tools for Every Entrepreneur

Be human.
Then of course there are the tried-and-true tips like be a human being and transparent in your social-media activities. Saying, "Hi, this is Jason from XYZ company and these tweets are all written by me," is much more approachable than referring to yourself as the proverbial "we" or pretending to be the entire company. The Twitter accounts for Delta Air Lines (@DeltaAssist) and Zappos (@Zappos_Service) offer great examples to learn from, especially when it comes to customer service.

Ask real questions.
Ask questions you'd actually want to answer, and answer other people's questions. It's easy to say, "Who wants to try our new XYZ product?" Instead, try something like "What's the last thing you purchased online?" Or "Anyone buy anything cool lately?" This opens the door to conversation more easily than a post about your latest product offering.

Related: Get Creative with Social Media: How to Make it Work for You

Have a sense of humor.
Don't be afraid to add a little humor to your updates/posts/videos. Humor is something that connects us all, and for the most part people like things that surprise and delight them. The world is filled with so much content, so having a little fun with things can go along way to building trust with your audience.

Be authentic.
Every business is different, and every social-media community is different. If you focus on your strengths and keep an authentic voice, you're never going to replicate something someone else is doing. Be who you are and your social-media audience will respond positively.

Jason HeadsetsDotCom

Professional T-shirt Wearer

Each day at IWearYourShirt, Jason HeadsetsDotCom (formerly Sadler) and a team of four professional T-shirt wearers represent a different company online using an array of social-media sites. Before getting paid to wear T-shirts, he co-owned a web-design company. HeadsetsDotCom is an automotive enthusiast that loves playing Scrabble, watching terrible movies and has been known to dominate a basketball hoop or two. He lives at the beach in Jacksonville, Fla., which gives him the freedom to prance around in T-shirts 365 days out of the year with his Staffordshire Bull Terrier named Plaxico. Follow Jason @IWearYourShirt and Plaxico @PlaxicoTheDog.

Want to be an Entrepreneur Leadership Network contributor? Apply now to join.

Making a Change

This All-Access Pass to Learning Is Now $20 for Black Friday

Unlock more than 1,000 courses to fit your schedule.

Business Ideas

63 Small Business Ideas to Start in 2024

We put together a list of the best, most profitable small business ideas for entrepreneurs to pursue in 2024.

Health & Wellness

How to Improve Your Daily Routine to Strike a Balance Between Rest and Business Success

Here's how entrepreneurs can balance their time and energy to prevent burnout.

Business News

Barbara Corcoran Says This Is the Interest Rate Magic Number That Will Make the Market 'Go Ballistic'

Corcoran said she praying for lower interest rates and people are "tired of waiting."

Business News

The Two Richest People in the World Are Fighting on Social Media Again

Jeff Bezos and Elon Musk had a new, contentious exchange on X.

Money & Finance

Why Donald Trump's Business-First Policies Trump Harris' Consumer-Centric Approach

President Donald Trump's pro-business agenda is packed with policy moves encouraging investment to drive economic growth. The next Congress has a unique opportunity to support entrepreneurship and innovation, improving U.S. competitiveness with the rest of the world.