Get All Access for $5/mo

How One Business Fulfilled a Ridiculous Customer Request A Texas hotel goes above and beyond to make the stay of an audacious lodger one he'll fondly remember.

By Kevin Allen

This story originally appeared on PR Daily

PR Daily

Hotels live and die by customer service. When it's done wrong, you can lose a customer right away. When it's exceptional--truly exceptional--the whole world might hear about it.

Exceptional is a good way to describe the customer service at Woodlands Resort in Texas after a Reddit user recently gave the following special request in their online booking:

Three red M&Ms on the counter. Not packages, just three single M&Ms. One for me, one for my girlfriend, and one to split if we get hungry late at night. And a picture of bacon set on the bed. I love pictures of bacon.

You can probably guess what happened next. The hotel delivered.

That gives special meaning to "accommodations."

The customer posted it to Reddit, and that post made its way to the front page. A hotel employee even responded to several questions in the original Reddit thread.

Tuesday morning, the hotel posted this message to its Google+ page:

One of our guests had an unusual request. It was our pleasure to accommodate his request. Who doesn't love bacon!?

You can find the original post (in all its glory) here.

Kevin Allen is a contributor to PR Daily.

Want to be an Entrepreneur Leadership Network contributor? Apply now to join.

Editor's Pick

Side Hustle

At 16, She Started a Side Hustle While 'Stuck at Home.' Now It's on Track to Earn Over $3.1 Million This Year.

Evangelina Petrakis, 21, was in high school when she posted on social media for fun — then realized a business opportunity.

Health & Wellness

I'm a CEO, Founder and Father of 2 — Here Are 3 Practices That Help Me Maintain My Sanity.

This is a combination of active practices that I've put together over a decade of my intense entrepreneurial journey.

Business News

Remote Work Enthusiast Kevin O'Leary Does TV Appearance Wearing Suit Jacket, Tie and Pajama Bottoms

"Shark Tank" star Kevin O'Leary looks all business—until you see the wide view.

Business News

Are Apple Smart Glasses in the Works? Apple Is Eyeing Meta's Ran-Ban Success Story, According to a New Report.

Meta has sold more than 700,000 pairs of smart glasses, with demand even ahead of supply at one point.

Money & Finance

The 'Richest' U.S. City Probably Isn't Where You Think It Is

It's not located in New York or California.

Business News

Hybrid Workers Were Put to the Test Against Fully In-Office Employees — Here's Who Came Out On Top

Productivity barely changed whether employees were in the office or not. However, hybrid workers reported better job satisfaction than in-office workers.