Bitcoin Exchange Mt. Gox Apologizes About Crippling Hack, Says Withdrawals to Resume Soon Troubled virtual currency platform rolls out new system, set to rebound from recent attack.

By Kim Lachance Shandrow

Opinions expressed by Entrepreneur contributors are their own.

Mt. Gox, the world's first Bitcoin trading exchange, issued an apology today for the recent freeze in external transfers of the virtual currency due to a recent, crippling hack. The Tokyo-based company also announced in its official statement that Bitcoin withdrawals should be able to resume again soon, though at a slower pace "and with new daily/monthly limits in place" to protect against future threats.

The statement, released on the Mt. Gox website, noted that the company has rolled out a solution for the recent Bitcoin software transaction malleability woes that will allow withdrawals to resume. Exactly how soon, though, is anyone's guess at the moment.

The company also announced that it has added a new login system that notifies customers by email when they successfully access their accounts. "This is an additional security layer, but as always we strongly encourage our customers to use the 2-step authorization options available in our Security Center," Mt. Gox said in the letter.

Related: JPMorgan Slams Bitcoin as Exchanges Halt Withdrawals

The popular Bitcoin storage and trading platform, once the largest, is slowly rebounding from being rocked last week by a "massive and concerted" denial-of-service attack. Two days later a similar attack halted customer withdrawals at Slovenia-based Bitstamp, which is now the world's biggest Bitcoin exchange. Bitstamp has since restored withdrawals.

Meanwhile, frustrated Mt. Gox customers, including a handful of protesters who picketed outside the company's headquarters, continue to demand answers as to how the exchange safeguards their funds.

Earlier today, Bitcoin was trading at almost $250, according to Mt. Gox. It dipped down to $220.29 from a high of $540. However, on the Bitstamp exchange, the virtual currency is still riding as high as $643.99.

Related: Bitcoin Plunges After Mt. Gox Blocks Withdrawals

Kim Lachance Shandrow

Former West Coast Editor

Kim Lachance Shandrow is the former West Coast editor at Entrepreneur.com. Previously, she was a commerce columnist at Los Angeles CityBeat, a news producer at MSNBC and KNBC in Los Angeles and a frequent contributor to the Los Angeles Times. She has also written for Government Technology magazine, LA Yoga magazine, the Lowell Sun newspaper, HealthCentral.com, PsychCentral.com and the former U.S. Surgeon General, Dr. C. Everett Coop. Follow her on Twitter at @Lashandrow. You can also follow her on Facebook here

Want to be an Entrepreneur Leadership Network contributor? Apply now to join.

Business News

What's Open on Easter Sunday? Costco and Target Will Close, But One Major Retailer Will Be Open. Here's What To Know.

The stock market was closed for Good Friday on April 18. Here's what's closed for Easter Sunday, April 20.

Living

The 3 Lifestyle Habits That Made Me Sharper, Stronger and More Successful

These three simple yet powerful lifestyle changes transformed my productivity, energy and mindset. Here's how you can do the same.

Side Hustle

This Couple Started a Side Hustle to Improve a 'Terribly Made' Bathroom Essential. Now the Business Earns More Than $3 Million a Year.

Michael Fine and Lisa Schulner-Fine launched lifestyle brand Quiet Town in 2016 and have been growing it ever since.

Business Ideas

70 Small Business Ideas to Start in 2025

We put together a list of the best, most profitable small business ideas for entrepreneurs to pursue in 2025.

Business Solutions

You and Your Kids Can Develop Future-Proof Tech Skills for Only $56

Develop future-proof tech skills even if you have no previous tech experience, such as data storytelling, Python, ChatGTP, Internet of Things and more.

Growing a Business

How to Avoid the Perils of Short-Term Thinking For Long-Term Success

Too often, leaders go with the option that sounds most appealing right now. Here's why that's a mistake.