Get All Access for $5/mo

What to Do When Good Talent Has Suspicious Social Media Lies and embellished resumes. Inappropriate content: Turns out more employers are giving these job-seekers a second chance.

By Heather R. Huhman Edited by Dan Bova

Opinions expressed by Entrepreneur contributors are their own.

Shutterstock

When employers find a promising candidate, they're bound to refer to that person's social media -- and come up against an evolving trend in hiring: While questionable social media content used to automatically disqualify candidates for a position, in today's difficult talent-search environment, more employers are giving job-seekers a second chance.

Related: The 8 Biggest Mistakes on Resumes, and How to Correct Them

In fact, a January survey by the Society for Human Resource Management (SHRM) found that 39 percent of the 410 HR professionals surveyed said they allowed employees to explain questionable content on their social media profiles.

So, how do employers know when to allow job seekers the chance to explain, and when should they disqualify them? Here are some questions to consider regarding a candidate's social media presence:

1. Does the information presented align with the candidate's resume?

Dishonesty on resumes is common. In an August 2014 CareerBuilder study, 58 percent of the 2,188 hiring and other HR professionals surveyed said that they had caught a lie on a resume at some point. Slightly more than half said they had then dismissed the candidate immediately.

So, in your own hiring process, set guidelines regarding your consideration of dishonest applicants. After all, trust is highly important in a professional relationship. Fifty-seven percent of those surveyed by CareerBuilder listed embellished skill sets as the lie they most frequently saw. Embellished past responsibilities (55 percent) was a close second.

The question to ask yourself, of course is: If candidates are being dishonest about this, what else might they to lie about?

Know where your company stands on disqualification standards and how to identify whether or not a resume is accurate. In an October 2015 study from Adecco, 54 percent of the more than 4,168 recruiters surveyed said they excluded candidates based on online information that contradicted their CVs. Address these contradictions directly in the interview, with specific questions. If the-job seeker provides vague, rambling answers, chances are he or she is lying or trying to avoid the confrontation.

If the candidate is up-front, however, and characterizes the concerning content as a miscommunication, he or she has created an opportunity to reestablish trust. For example, perhaps a data entry error occurred in an automatied system.

Still unsure? Use online tools like HireRight to assist with the screening process.

2. Is the candidate posting inappropriate material?

Along with specifying standards for disqualification in regard to dishonest applications, hiring managers should also specify their policies regarding controversial or inappropriate material.

What is/was the purpose of the job-seeker's social media presence? What is he/she using it for? How is this individual representing himself/herself publicly?

A September 2015 Jobvite study found that 54 percent of 1,404 recruiters surveyed viewed depictions of alcohol use negatively and 75 percent viewed marijuana use negatively. Seventy-six percent, meanwhile, found the sharing of details about volunteer, professional and social engagement work positive.

When a candidate shares posts demonstrating questionable behavior, inquire about those posts to gauge the candidate's own perception of that type of behavior. Does this person consider it unprofessional? Is this how he or she want clients to view the matter?

On the other hand, a little-to-no online presence may suggest the candidate is hiding something. Thirty-three percent of recruiters in marketing and communications have said in surveys that they view a limited social media presence negatively.

Related: 9 Questions to Ask Candidates' References

3. What kind of content is being posted?

Assume job-seekers know their online presence will be evaluated during the recruitment process. The Jobvite study found that only 4 percent of recruiters surveyed did not check social media during their recruitment process.

So, pay attention to the content. How does this candidate's online persona relate to the company and the position? How does it speak to this person's work ethic? If he or she appears to be a good fit for the culture, or demonstrates skills that could be translated into the role, consider advancing this individual to the next stage of the recruitment process.

Writing and communication skills are another obvious factor when it comes to social media. If the applicant uses improper grammar and makes numerous spelling errors, he or she might really lack those skills. If, in contrast, a candidate illustratrates excellent writing and communication skills, he or she should be looked upon favorably. The care taken to avoid such errors likely illustrates a detail-oriented nature.

Related: 5 Tips for Hiring the Right 'Fit' Early in Your Company's Growth

How does your company address candidates with a suspicious or contradictory online presence?
Heather R. Huhman

Career and Workplace Expert; Founder and President, Come Recommended

Waldorf, Md.-based Heather R. Huhman is a career expert, experienced hiring manager and president of Come Recommended, the PR solution for job search and HR tech companies. She writes about issues impacting the modern workplace.

Want to be an Entrepreneur Leadership Network contributor? Apply now to join.

Living

These Are the 'Wealthiest and Safest' Places to Retire in the U.S. None of Them Are in Florida — and 2 States Swept the List.

More than 338,000 U.S. residents retired to a new home in 2023 — a 44% increase year over year.

Business News

Is Reddit Down Again? Tens of Thousands of Users Are Reporting Issues With the Platform.

A Reddit outage has been occurring off-and-on for two days.

Business News

DOGE Leaders Elon Musk and Vivek Ramaswamy Say Mandating In-Person Work Would Make 'a Wave' of Federal Employees Quit

The two published an op-ed outlining their goals for their new department, including workforce reductions.

Starting a Business

He Started a Business That Surpassed $100 Million in Under 3 Years: 'Consistent Revenue Right Out of the Gate'

Ryan Close, founder and CEO of Bartesian, had run a few small businesses on the side — but none of them excited him as much as the idea for a home cocktail machine.

Starting a Business

This Sommelier's 'Laughable' Idea Is Disrupting the $385 Billion Wine Industry

Kristin Olszewski, founder of Nomadica, is bringing premium wine to aluminum cans, and major retailers are taking note.

Business News

These Are the Highest Paying Jobs Available Without a College Degree, According to a New Report

The median salaries for these positions go up to $102,420 per year.