The Tribe Has Spoken
Anybody can start a business . . . but not everybody makes it. Meet the
entrepreneurial survivors.
URL:
http://entrepreneur.com/magazine/entrepreneur/2000/november/33822.html
How peanut butter and jelly sandwiches started is a mystery. All
historians know is that during World War II, soldiers in the U.S.
Army were eating them. But nobody knows who the first person was to
slap such a pairing together between bread.
Why does this matter to you? Well, if you're reading this
article, chances are you're about to start your own company,
which means you're probably going to be strapped for cash, and
PB&J may well be the only thing you can afford to eat. So now
you have something to think about between those long, lingering
bites of your sandwich.
Actually, you'll have plenty of other things to think about
besides the origins of Jif and jam. Making the leap from employee
to entrepreneur is a courageous move. Suddenly, you'll be
making all the decisions. If you can't initially afford
employees, you'll be the CEO, CFO, marketing executive,
receptionist and janitor. If you do have enough funding to hire
employees, that brings its own stress, enough to overwhelm the best
of entrepreneurs. All this is bound to get you asking: How can you
go from being bossed to being your own boss without causing your
friends to make a few well-placed calls that lead to a lockup in a
padded cell?
Geoff Williams is a part-time newspaper writer and full-time
freelance magazine writer in Cincinnati. But he vividly remembers
impoverished writing days where all he could afford to eat was his
daily morning egg and forkfuls of peanut butter out of a jar for
lunch and dinner.
Two-and-a-half years ago, when Jory Rozner decided to throw it
all away and start anew, she was a 29-year-old in Chicago making
$200,000 per year as a national sales manager for a
telecommunications firm: "I don't know anything about
technology, I had never managed people and I had never done sales.
But I said OK [to the friend who offered me that
position]."
Rozner had always liked to take chances, so when the company
experienced what she calls a "management schism," she
says, "I decided to start my own thing." That thing?
Totility Solutions! It was a firm that provided technology to
offices! To restaurants! To any business that wanted it, and . . .
"I did it for six months, and made $24,200," groans
Rozner. That's great for pocket change, but Rozner had
expenses.
Meanwhile, her previous lifestyle was knocking on her door.
Rozner had purchased a condo, which was still under construction.
And suddenly she was asking herself, "How am I going to pay
the rest of the down payment, and [where will I be able to get] the
money when I have to move in?"
But while working on Totility Solutions, Rozner came up with a
new business idea, Zipple. Her
vision: a Web site for the Jewish community. While on the site,
Jews could learn about their religion, meet faith-minded people,
look for Mr. or Ms. Right, or find a virtual rabbi.
Says Rozner, "I gave up everything I was doing and moved
into my parents' basement." The basement had an aging
mattress lying against the wall, crammed in with other pieces of
furniture and well-worn clothes that Rozner's sister was
storing. And it had no windows. Rozner propped up her desk and set
up shop. "I became known as the basement lady," she
recalls.
True, Rozner had the security of not paying rent, but there was
still the stress of the unfinished condo she couldn't afford.
Meanwhile, she was living under not just her mother and
father's floorboards, but also under their parental microscope.
Her parents would often ask, "Why don't you get a
part-time job in the mean-time?"
And Rozner would wonder, "In the meantime of what?
Like while I'm waiting to not do this anymore?" Her
sister, who was working on a master's at Harvard, and the rest
of her family and friends, says Rozner, were looking at her as if
to say, "You bought a computer a year and a half ago, and you
barely know how to do anything on it-who are you to be doing
this?"
Ditto with the potential investors, who gave her looks that said
it all: "You don't know anything about the Internet.
You're not a rabbi. You're not a Ph.D. in Judaic studies.
You're not a leader of an organization. Who are you?"
Undeterred, Rozner depleted $40,000 from her savings-only to get
zip for her work on Zipple. Meanwhile, her credit card debt was
expanding and would ultimately total $20,000. The minimum payments
were (gulp) around $800 per month.
Debt piled up with no income for eight months. It was, to
lowball it, a depressing situation-which wasn't lost on Rozner,
who kept thinking: "I'm 30, and I'm living in the
basement of my parents' house. I'm broke. I'm not
married; I'm not dating anybody. This is sort of
pathetic."
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| | Think you're in dire circumstances? Don't be so
hard on yourself-read "Don't
Be A Downer" to help you get out of the
darkness. | | |
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| | | | |
Dennis DeAndre, 32, can relate to Rozner's plight. Before
his life crumbled, he was a 27-year-old in real estate making
$150,000 per year. "I had it all," says DeAndre, a San
Francisco resident who saw "a tremendous opportunity" and
decided to start his own company in 1995.
Many people cease the day; it's entrepreneurs who seize it.
DeAndre quit his job and started a then-unheard-of company: a
commercial real estate multiple-listing service. He called it
LoopNet and managed to collect $80,000 in angel funding. At the
time, it seemed like an ample amount of money. It wasn't.
Although the commercial real estate market embraced his idea,
income was maddeningly slow to arrive. The $80,000 came and went.
And so, "after I burnt through my own cash, I started selling
all my assets. This is a great example of what not to do: tying
your own life too closely to your business,"
And over four years, DeAndre sold his house, his stocks, his
Ford Explorer . . . and then maxed out his credit cards to the tune
of $12,000. All the while, DeAndre toiled in a windowless office
whose air conditioning was controlled by the company next door. And
because there was no ven-tilation, he says, "every day, the
office was 85 degrees. It was so hot, that, I swear to God, by noon
every day, I was wearing suit slacks but no shirt. These executives
were walking by, and I'd be in there bare-chested, working in
my office."
Meanwhile, his wife knew she had married a man whose bank
account had come to rival Snuffy Smith's; but she didn't
know that their savings had dwindled to $300 of credit.
DeAndre's wife had had a job when they married, but after her
mother had a stroke, she quit to stay at her bedside in the
hospital, and DeAndre didn't have the heart to advise her not
to. "We lost our only income," says DeAndre, who was
working 20 hours per day.
For nothing.
Well, actually for something.
| |
| | |  |
| | Snap out of it! Read "Opportunity
Knocks" to find out how to have a positive start-up
mindset | | |
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| | | | |
DeAndre was working for a happy ending, of course. He got it,
just a few hours after his frazzled wife fainted at the hospital
and was sent to the emergency room. DeAndre left the hospital at 5
a.m.; at 8 a.m., $300 away from certain doom, venture capitalists
agreed to keep his company afloat. Today, LoopNet has 120 employees
and is the largest service of its kind.
Rozner, too, found the funding she needed. She moved out of her
parents' basement more than a year ago and into her condo.
Zipple, which has 15 employees, has received $20 million in venture
capital and expects to make close to $1 million in revenue this
year.
So now you know that Rozner and DeAndre made it. Clap, clap.
Your burning question is: How will I make it? How can I stay
focused on my business in the midst of all the pressure around
me?
Presuming Rozner and DeAndre's advice is "one size fits
all," here are some suggestions worth considering:
Remind yourself why you're
making sacrifices. DeAndre kept envisioning the
difference between what would happen if his business bombed and
what would happen if it didn't: "The difference between
success and failure was, you're out of work, looking for a
job-or you control one of the biggest exchanges in the world.
Commercial real estate: It's a
three-and-a-half-trillion-dollar marketplace." But
DeAndre kept things in perspective. He knew if he failed at his
business, two armed guards wouldn't appear at his office one
day to drag him outside, blindfold him and ask if he had any last
words.
Rozner agrees, employing a "what's the worst that can
happen?" mentality. She argues you can always pull yourself
out of debt (she's still paying off those credit cards) and
"you can always fall back to what you were doing before,
whatever it is. If you're a lawyer, you can always go be a
lawyer again. If you're a salesperson, you can always go sell
something again. If you're a writer, you can always write
something."
Bad days can equal good.
There were times when Rozner took stabs at rejuvenating her love
life. It didn't always work. She says, "When I'd get
blown off, that would motivate me to be...Career Woman! It all
depends on what motivates you. Some people are motivated by the
carrot on the end of whatever; some people are motivated by [an]
'I'll show them' [attitude]."
Don't let the competition scare
you. "Put the blinders on," advises Rozner.
"The market's really big. Somehow, Borders is in business.
So is Barnes & Noble. So is Amazon.com. Burger King's in
business, and so is McDonald's. Kentucky Fried Chicken's in
business, and everybody's doing OK. So you say to yourself,
'There's enough space out there,' and if you're
going to work harder, and longer, than anybody, you will
succeed."
The important thing is the first step: Just start it. "A
lot of people keep saying, 'I don't have that [start-up]
money yet,' and they never get around to doing it," says
veteran entrepreneur Jim Gustafson, a free-lance writer who left a
$70,000 department manager job at a fast-food chain 12 years ago,
when he was 42. In his bank account was enough money for one month.
His wife, meanwhile, was earning $5,000 per year, just enough to
cover their health insurance, by teaching half days at a Catholic
school. They had two children to support "who were unwilling
to take jobs at a Nike shoe factory," Gustafson jokes.
"I wanted to be in a situation where failure wasn't an
option," he adds. "I had no alternative but to make it.
We had nothing to fall back on. So getting motivated was really
easy."
Funding is important, but ambition is arguably more so. Rozner
says that before she became her own boss, she envied other
entrepreneurs and wondered what they had she didn't. "And
then one day it hit me," Rozner says. "I'm just
deciding not to do what they're doing. And that's what
motivated me. I kept saying, 'There's absolutely no reason
I can't do this.' "
Even if you have to eat a lot of peanut butter and jelly to
survive, at least you're doing what you love to do, right?
"If you're going to work and doing something you
ab-solutely hate, why bother?" says Rozner. "No amount of
money in the world is worth that."
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| | Survival Of The Fittest
These nuggets come from Stever Robbins, a Cambridge,
Massachusetts-based venture coach who teaches leadership techniques
to entrepreneurs and upper-management executives:1) "I remind myself daily of my goals,
dreams and why I'm doing this wacky self-employment
thing." 2) "I use marketing as an excuse to
write articles and publish them on my Web site to explore different
creative concepts. I work on the Web site itself as a way to keep
my thoughts flowing." 3) "I make sure to have a couple of
lunches a week with really cool people who stimulate and challenge
me." Survival Tips
Bill Lampton is the author of The Complete Communicator: Change Your
Communication, Change Your Life (Hillsboro Press) and a
business speaker and consultant in Gainesville, Georgia. Here are
his tips for dealing with the stress and making the entrepreneurial
cut:
· Get
physically fit. "This helps prevent solitude, since
so much exercise is social. Even while walking alone, I'll stop
to chat with neighbors. Three mornings a week I go to a fitness
center. One morning a month my sweating buddies join me for
breakfast. Equally as important, exercise helps us maintain
personal pride. And we can sell ourselves better when we consider
ourselves attractive. Many studies confirm that exercise reduces
tension-and with no steady income assured, there's plenty to
reduce." · Select a
method for replenishing your spirit. "For me,
that's memorizing inspirational sayings and poetry, and
repeating them during my morning walk. Others may choose to
increase involvement in religious or charitable organizations.
Whatever our choice, so much goes out of us daily, there must be
new intake that's energizing and
uplifting." · Close the
curtain on failures, sound the trumpet for successes.
"Tiger Woods loses golf tournaments but expects to win the
next week. Any entrepreneur can experience despair by lamenting the
contract that doesn't come through or the direct mailing that
draws few responses. Far healthier to celebrate our
achievements!" · Play and
relax. "Take a day off a week. Keep up with your
longtime hobbies. Admire sunsets, wiggle your toes in sand at the
beach. Honor your personhood to prevent becoming
petrified." | | |
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