📺 Stream EntrepreneurTV for Free 📺

A Tech Entrepreneur Talks About Her Best Selling Book On Data Privacy Whether working, speaking, or writing, Jodi Daniels is passionate about helping companies and CEOs have the right information to keep their company headed in the right direction in a data-centric era

By Hardik Kundu

Opinions expressed by Entrepreneur contributors are their own.

You're reading Entrepreneur Asia Pacific, an international franchise of Entrepreneur Media.

Handout

Jodi Daniels is helping some of your favorite brands to completely transform the way they use and protect your data. Her goal is simple: to help companies keep your data private while still providing you a great user experience. While serving more than twenty-three brands in house to build their privacy programs, she has found that privacy is one of the most important factors for companies looking to build a loyal customer base moving into the next few years. Since launching her own privacy consulting company in 2017, she has served hundreds more clients in the same capacity and built a name for herself as a privacy expert. She is a frequent guest on podcasts, speaks regularly at industry events, and recently released her book Data Reimagined: Building Trust One Byte at a Time - Amazon.com - which achieved bestseller status within the first month of being released. Whether working, speaking, or writing, she is passionate about helping companies and CEOs have the right information to keep their company headed in the right direction in a data centric era. Here are some highlights from her bestselling book.

Data inventory

Imagine a store that didn't keep inventory of their products. It would be chaos. Keeping track of everything would be extremely difficult, it would be hard to track down items that are misplaced or stolen, and clients would not be happy. The same happens with data. "We worked with one company that had five different CRMs. It was a mess trying to keep up with all of the data they had for their clients and where it was going." In her book she shares information for understanding how data is collected, used and stored within a company. This information is key in helping companies comply with required privacy laws. "If you don't know how information is used, it is impossible to comply with privacy regulations."

Changing data

"When you are able to set up the right system, you can start to utilize your data in a better way." One of these ways is to set up a system that allows you to change data. One example of this is a new partner purchasing baby furniture. If you buy a crib, the store should know that in a few years, you will need toddler furniture, and then later big kid furniture. Creating a system that allows for this update can help keep a past customer interested instead of annoyed with meaningless marketing. "The company should be able to use the data more intelligently and the consumer should be able to say stop sending my baby information." Not only does updating information keep your marketing relevant, it also helps build a sense of camaraderie between the business and its customers.

Building trust

One common theme that Jodi noticed while working with some of the corporate brands she managed was that privacy services don't always seem to align with improving the customer experience. In her book, she emphasizes the importance of making sure to put your customers first - even when meeting the ever changing regulations of privacy laws. "Privacy should be used as a way to improve your customer relationships. It should be made as personal as possible." The very nature of privacy makes this a difficult objective, but Jodi shares the importance of taking the time and effort to turn privacy practices into a very public activity. "It's extremely important for clients to trust the businesses they interact with." In today's world of instant website profiles, online tracking and ads… it's actually a big selling point that you take someone's data privacy seriously. Whether sharing data policies with your clients, creating systems to protect their data, or deleting old information, Daniels insists on the necessity of using data privacy as a way to stand out from the crowd.

Jodi Daniels has successfully led her company Red CLover Advisors and regularly gives keynote and podcast appearances across the United States. Her passion for helping companies and CEOs to master the use of data privacy is undeniable as she seeks to educate and serve companies throughout the US.
Social Media

The Next Big Thing on the Web: Sites Tailored for You

Dynamic website personalization is a powerful tool that can boost business.

Career

Why Entrepreneur Stands Against the PRO Act

The Protecting the Right to Organize Act could do lasting harm to the small-business and franchise community.

Side Hustle

These Coworkers-Turned-Friends Started a Side Hustle on Amazon — Now It's a 'Full Hustle' Earning Over $20 Million a Year: 'Jump in With Both Feet'

Achal Patel and Russell Gong met at a large consulting firm and "bonded over a shared vision to create a mission-led company."

Career

What Lawmakers Don't Understand About the PRO Act, According to Franchise Owners

Lawmakers are confused about what franchising is, and are threatening the whole business model with a bad bill, experts say.

Career

Parents and Caregivers Say PRO Act Would Harm Their Families

In professions as wide-ranging as truckers and editors, there's fear that the PRO Act's ABC Test would destroy the freedom needed to raise kids and help aging parents.

Career

Women Franchise Owners Fear the PRO Act

Franchising helped them become small business owners, and they don't want to be forced back under the corporate thumb.