It's happened to all of us. We go on vacation or take a
work-related trip, and while we're on the road we discover a
wonderful business. It might be a great restaurant, a wonderful new
type of fast-food sandwich, a unique retail shop or even a service
business offering a different twist on something we feel many
people will want. Even better, we learn the business we've
discovered is a franchise with opportunities available for new
franchisees.
Invariably, we wonder how well that business would do in our
hometown--raising a number of questions for us to ponder. Can the
product or service be transplanted to where we live and still be
successful? Will the brand draw sufficient customers? Will other
people see the appeal that seems so obvious to us? Is there
anything necessary for success in this business that's missing
from our area?
These questions form the basis for the rapid expansion of the
American Dream we've seen in the past 15 to 20 years. The
discovery of a "better mousetrap" is often the spark that
lights the entrepreneurial fire in people. Though this is a
wonderful way to spot potential opportunity, there are some
important questions that a careful investor needs to answer before
moving forward.
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One of the surest ways to begin developing an answer to the
question of whether the franchise will work in your area is to
compare the demographics of the population supporting the existing
successful business to the population in your area. It's fairly
easy today to find demographic data for any targeted trade area, so
you should start your comparison there. Some of the key factors in
this demographic comparison include:
- Total Population in Trade Area. Many
businesses need a certain absolute number of people in the trade
area in order to ensure enough potential customers to support the
business at a successful level. If you look at the demographics of
the existing trade area and realize they have a few hundred
thousand people supporting the business, you might have a problem
putting one of these businesses into a small town in Wyoming with
only a few thousand in total population.
- Population Density. This is a corollary
[??] to total population. Ask the franchisor about the effective
draw area (in other words, how far will a potential customer drive
to get to a business like this?). Then compare the population
density within that radius in both the existing unit and your area.
This way, you can make sure you not only have enough people, but
also that the people you have are close enough to shop with
you.
- Population Racial or Ethnic
Characteristics. This can be an especially important factor if
you're considering a franchise business idea that appears to
provide initial consumer appeal based on one of these factors. An
example of this might be something like considering a franchise
that's based on a great Cuban restaurant in Miami. If the
restaurant is drawing its customers from across the demographic
spectrum, no problem. If you observe most of the existing customers
are from the Cuban community, you'll need to determine if the
product being offered will have general appeal to other ethnic
groups before you proceed in locating such a business anywhere
other than in an area with a large Cuban population.
- Income Levels. It's also very important
to compare the average household income levels of the existing
business area to your area. There are a number of businesses that
succeed in a fairly tight income demographic, and you need to
determine if the business you're considering is one of these.
You then need to determine whether or not your area fits within the
right income level. This is especially important if the business
either has expensive products (like a high-priced restaurant) or a
service that most people would consider a luxury rather than a
necessity (like a home-cleaning franchise).
Another consideration relates to any international business
opportunity you may come across and consider putting into your
area. Let's assume, for example, that you were on a trip to
Australia and saw a franchise business you thought would be
wonderful in America. Though most people think of international
franchising as starting in America and then being exported to other
countries, the reverse is often true as well.
This can be a wonderful potential opportunity, but you need to
keep an old saying in mind: "When in doubt, send a
scout." There are so many uncertainties in international
franchising that you want to make sure any concept can be
successfully transplanted (by seeing someone else do it) before you
invest. It may require more patience to do it this way, but history
shows you don't want to be the pioneer on this type of
journey.
The franchise industry has long been criticized for its role in
the purported "homogenization" of America--chains of
units, all the same, operating in every corner of our vast country.
But it's important to understand that this dynamic is the
absolute intent of a successful franchise concept--to be able to
conduct business successfully, using proven systems and brands, in
virtually any area of the country.
This is a key point in relation to the topic of this article.
You want a franchise business that's going to work in your
area, and the less doubt you have about that fact, the less risk is
associated with the franchise investment.
Often, the unique and exciting idea you see somewhere and then
wonder about putting into your area is a concept that's
untested in terms of its general acceptance in the marketplace.
That puts you, if you decide to invest, into the position of a true
entrepreneur in terms of introducing a new concept to your
market.
However, that also puts you in a much riskier position than you
would normally expect when you get a franchise for a business
startup. Make sure to research very carefully to find out whether
the concept will work in your area. If it can, then you can go
forward and make your American Dream come true.
Jeff Elgin is the "Buying a Franchise" coach at
Entrepreneur.com and has almost 20 years of
experience in franchising, both as a franchisee and a senior
franchise company executive. He is currently the CEO of FranChoice Inc., a
company that provides free
consulting to consumers looking for a franchise that best
matches their needs.