Friendly Computers

Founded: 1992 Franchising since: 1999
Originally started from a college apartment in 1992, Friendly Computers is now a franchise providing businesses and consumers with on-site computer repair and support. The company helps customers from beginning users setting up their first computer to large corporations installing networks and implementing e-commerce solutions.

3440 W. Cheyenne, #100 North Las Vegas, Nevada 89032

Phone: (800)656-3115

Franchisor has 12 employee(s); 12 employee(s) in franchise department.

Franchise Growth

Year	U.S. Franchises	Canadian Franchises	Foreign Franchises	Company Owned
2009	80	0	0	0
2008	86	0	0	0
2007	78	0	0	0
2006	83	0	0	3
2005	65	0	0	5

Where Seeking Franchisees
In the U.S. Alaska, Alabama, Arkansas, Arizona, California, Colorado, Connecticut, Delaware, Florida, Georgia, Hawaii, Iowa, Idaho, Illinois, Indiana, Kansas, Kentucky, Louisiana, Massachusetts, Maryland, Maine, Michigan, Minnesota, Missouri, Mississippi, Montana, Nebraska, North carolina, North dakota, New hampshire, New jersey, New mexico, Nevada, New york, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode island, South carolina, South dakota, Tennessee, Texas, Utah, Virginia, Vermont, Washington, Wisconsin, West virginia, Wyoming
Worldwide

Exclusive territories available.
Territory size: 150,000 by ZIP code

Total investment: $62K-178K Franchise fee: $25K

Ongoing royalty fee: 8% Term of agreement: 10 years, renewable

Type of Financing Available

	In-House	Third Party
Franchise Fee	No	Yes
Startup Costs	No	Yes
Equipment	No	Yes
Inventory	No	No
Accounts Receivable	No	No
Payroll	No	No

Qualifications
Cash liquidity requirement: $300K

Operations

• Franchise can be run from home
• 15% of all franchisees own more than one unit
• Number of employees needed to run franchised unit: 1 - 2
• Absentee ownership of franchise is allowed. (99% of current franchisees are owner/operators)

Training

• Available at headquarters: 1 week
• At franchisee's location: 3 days
• Monthly technical & marketing roundtables

Ongoing Support

• Newsletter
• Meetings
• Toll-free phone line
• Internet
• Security/safety procedures

Marketing Support

• Co-op advertising
• Ad slicks
• National media

Other marketing support

• TV & radio ads, marketing manual

Franchise 500® rank:
#332 (2009); #308 (2008); #283 (2007); #295 (2006); #333 (2005);

Low-Cost Franchises:
#72 (2007); #71 (2006); #89 (2005);

Top Home Based Franchises:
#85 (2008); #77 (2007); #74 (2006); #92 (2005);

America's Top Global Franchises:
#187 (2007);