Jiffy Lube Int'l. Inc.

Founded: 1979 Franchising since: 1979
The decline of full-service gas stations in the 1970s left many consumers without their traditional sources for oil changes. Jiffy Lube began under Jim Hindman in 1979 as an association of seven fast-lube centers in the Western United States. Jiffy Lube Int'l. Inc. was acquired by Pennzoil-Quaker State Co. in the 1990s, which was then acquired by Shell Oil Company in 2002. Jiffy Lube has franchised locations throughout the U.S. and Canada.

P.O. Box 4427 Houston, Texas 77210-4427

Phone: (800)327-9532 Franchisee Association JLAF

Franchisor is a publicly-held company with 200 employee(s); 60 employee(s) in franchise department.

Franchise Growth

Year	U.S. Franchises	Canadian Franchises	Foreign Franchises	Company Owned
2009	1989	45	0	0
2008	1,964	37	0	82
2007	1,915	35	0	259
2006	1,910	36	0	271
2005	1,792	36	0	395

Where Seeking Franchisees
In the U.S. Alaska, Alabama, Arkansas, Arizona, California, Colorado, Connecticut, Delaware, Florida, Georgia, Hawaii, Iowa, Idaho, Illinois, Indiana, Kansas, Kentucky, Louisiana, Massachusetts, Maryland, Maine, Michigan, Minnesota, Missouri, Mississippi, Montana, Nebraska, North carolina, North dakota, New hampshire, New jersey, New mexico, Nevada, New york, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode island, South carolina, South dakota, Tennessee, Texas, Utah, Virginia, Vermont, Washington, Wisconsin, West virginia, Wyoming
Outside the U.S.: Canada

Special Programs
Jiffy Lube supports various organizations, such as Buckle Up America and National Earth Day. Franchisees are actively involved with a number of charities including Muscular Dystrophy Association and Children's Miracle Network.

Total investment: $214K-273K Franchise fee: $35K

Ongoing royalty fee: 4% Term of agreement: 20 years, renewable

Type of Financing Available

	In-House	Third Party
Franchise Fee	No	Yes
Startup Costs	No	Yes
Equipment	No	Yes
Inventory	No	No
Accounts Receivable	No	No
Payroll	No	No

Third-party financing source(s): Pennzoil Lube Center Acceptance Corp.

Qualifications
Net worth requirement: $450K
Cash liquidity requirement: $150K
Business Experience:

• General business experience

Operations

• 80% of all franchisees own more than one unit
• Number of employees needed to run franchised unit: 10
• Absentee ownership of franchise is allowed. (90% of current franchisees are owner/operators)

Training

• Available at headquarters: 2-4 weeks
• Available at franchisee's location
• Additional training available

Ongoing Support

• Newsletter
• Meetings
• Toll-free phone line
• Grand opening
• Internet
• Security/safety procedures
• Field operations/evaluations
• Purchasing cooperatives

Marketing Support

• Co-op advertising
• Ad slicks
• National media
• Regional advertising

Other marketing support

• Reminder mailings, research tie-ins

Franchise 500® rank:
#11 (2009); #14 (2008); #7 (2007); #20 (2006); #14 (2005);

Ranked #1 in category in:
2009; 2008; 2007; 2006; 2005;

Fastest-Growing Franchises:
#60 (2009); #29 (2007);

America's Top Global Franchises:
#11 (2009); #31 (2008); #11 (2007); #29 (2006); #23 (2005);