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Entrepreneur: Start & Grow Your Business

Dunkin' Donuts

Coffee, doughnuts, baked goods

Background

Founded: 1950 Franchising since: 1955
In 1946, Bill Rosenberg founded Industrial Luncheon Services, a company that delivered meals and snacks to workers in the Boston area. The success of Industrial Luncheon Services convinced Rosenberg to start The Open Kettle, a doughnut shop in Quincy, Massachusetts. Two years later, The Open Kettle changed its name to Dunkin' Donuts.

Today, Dunkin' Donuts stores can be found in over 30 countries, and they serve 52 varieties of doughnuts, along with hot and cold coffee drinks, bagels, breakfast sandwiches and other baked goods. Dunkin' Donuts parent company, Dunkin' Brands Inc., also franchises Baskin-Robbins, and the two concepts are sometimes co-branded.

130 Royall St.
Canton, Massachusetts 02021
Phone:
(781)737-3432


Franchisor has 600 employee(s); 16 employee(s) in franchise department.

Franchise Growth
Year U.S. Franchises Canadian Franchises Foreign Franchises Company Owned
2009 6475 55 2394 0
2008 5,863 63 2,156 0
2007 5,451 79 1,846 0
2006 5,027 0 1,865 0
2005 4,345 0 1,782 0

Where Seeking Franchisees
In the U.S. Alabama, Arkansas, Delaware, Florida, Georgia, Iowa, Illinois, Indiana, Kentucky, Maryland, Michigan, Minnesota, Missouri, Midwest, North carolina, Northeast, Ohio, Pennsylvania, South, Southeast, Tennessee, Virginia, Wisconsin, West virginia
Outside the U.S.:

Costs and Fees

Total investment: Varies
Franchise fee: $40K-80K
Ongoing royalty fee: 5.9%
Term of agreement: Term of agreement not renewable
Express/kiosk option available

Type of Financing Available
In-House Third Party
Franchise Fee No No
Startup Costs No No
Equipment No No
Inventory No No
Accounts Receivable No No
Payroll No No

Qualifications
Net worth requirement: $1.5M
Cash liquidity requirement: $750K
Business Experience:
  • Industry experience
  • General business experience
  • Marketing skills
  • QSR experience


Training and Support

Training
  • Available at headquarters: Varies

Ongoing Support
  • Newsletter
  • Meetings
  • Toll-free phone line
  • Grand opening
  • Security/safety procedures
  • Field operations/evaluations

Marketing Support
  • Regional advertising

Rankings

Franchise 500® rank:
#36 (2009); #3 (2008); #2 (2007); #6 (2006); #9 (2005);

Ranked #1 in category in:
2009; 2008; 2007; 2006; 2005;

Fastest-Growing Franchises:
#6 (2009); #5 (2008); #3 (2007); #16 (2006); #18 (2005);

America's Top Global Franchises:
#31 (2009); #4 (2008); #2 (2007); #13 (2005);