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Entrepreneur: Start & Grow Your Business

Instant Tax Service

Retail tax preparation & electronic filing

Background

Founded: 2000 Franchising since: 2004
Fez Ogbazion was a college student from Ethiopia in 1994 when he started Instant Refund Tax Service. In their first tax season, his startup did returns for over 600 clients and eventually grew to dozens of locations. Ogbazion sold Instant Refund Tax Service to Jackson Hewitt in 1999. In 2000, Ogbazion moved to Dayton, Ohio, with the profits from his business deal to found Instant Tax Service. By 2003, Instant Tax Service had 100 offices across several states, and the company began franchising in 2004. Instant Tax Service specializes in professional tax preparation, expedited refund and refund anticipation loans, offering both in-person and online filing services.
1 S. Main St., #1430
Dayton, Ohio 45402
Phone:
(888)870-1040


Franchisor is a privately-held company with 30 employee(s); 30 employee(s) in franchise department.

Franchise Growth
Year U.S. Franchises Canadian Franchises Foreign Franchises Company Owned
2009 1197 0 0 16
2008 1,181 0 0 17
2007 473 0 0 64
2006 127 0 0 96
2005 47 0 0 76

Where Seeking Franchisees
In the U.S. Alaska, Alabama, Arkansas, Arizona, California, Colorado, Connecticut, Delaware, Florida, Georgia, Hawaii, Iowa, Idaho, Illinois, Indiana, Kansas, Kentucky, Louisiana, Massachusetts, Maryland, Maine, Michigan, Minnesota, Missouri, Mississippi, Montana, Nebraska, North carolina, North dakota, New hampshire, New jersey, New mexico, Nevada, New york, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode island, South carolina, South dakota, Tennessee, Texas, Utah, Virginia, Vermont, Washington, Wisconsin, West virginia, Wyoming

Exclusive territories available.
Territory size: Population of at least 21,000

Costs and Fees

Total investment: $39K-89K
Franchise fee: $34K
Ongoing royalty fee: 20%
Term of agreement: 5 years, renewable
Express/kiosk option available

Type of Financing Available
In-House Third Party
Franchise Fee Yes No
Startup Costs Yes No
Equipment Yes No
Inventory Yes No
Accounts Receivable No No
Payroll Yes No

Qualifications
Net worth requirement: $10K
Cash liquidity requirement: $10K
Business Experience:
  • General business experience

Operations
  • 75% of all franchisees own more than one unit
  • Number of employees needed to run franchised unit: 3
  • Absentee ownership of franchise is allowed. (90% of current franchisees are owner/operators)

Training and Support

Training
  • Available at headquarters: 5-1/2 days

Ongoing Support
  • Newsletter
  • Meetings
  • Toll-free phone line
  • Grand opening
  • Internet
  • Field operations/evaluations
  • Purchasing cooperatives

Marketing Support
  • Co-op advertising
  • Ad slicks
  • Regional advertising

Rankings

Franchise 500® rank:
#12 (2009); #54 (2008); #201 (2007);

Fastest-Growing Franchises:
#3 (2009); #8 (2008); #47 (2007); #88 (2006);

Low-Cost Franchises:
#1 (2009); #13 (2008); #47 (2007);

Top New Ranking:
#1 (2009); #1 (2008); #10 (2007);