Visiting Angels

Founded: 1992 Franchising since: 1998

After working as a social worker in a nursing home and listening to families express frustration about limited alternatives to nursing facilities or assisted living centers, Jeffrey Johnson began Visiting Angels in 1992 to provide experienced in-home caregivers to seniors.

With franchisees nationwide, Visiting Angels offers living assistance services including hygiene assistance, meal preparation, light housekeeping, errands and shopping and companionship services.

28 W. Eagle Rd., #201 Havertown, Pennsylvania 19083

Phone: (800)365-4189/ (610)924-0630

Franchisor is a privately-held company with 20 employee(s); 10 employee(s) in franchise department.

Franchise Growth

Year	U.S. Franchises	Canadian Franchises	Foreign Franchises	Company Owned
2009	377	1	0	0
2008	333	1	0	0
2007	290	5	0	0
2006	248	1	0	0
2005	244	3	0	1

Where Seeking Franchisees
In the U.S. Alaska, Alabama, Arkansas, Arizona, California, Colorado, Connecticut, Delaware, Florida, Georgia, Hawaii, Iowa, Idaho, Illinois, Indiana, Kansas, Kentucky, Louisiana, Massachusetts, Maryland, Maine, Michigan, Minnesota, Missouri, Mississippi, Montana, Nebraska, North carolina, North dakota, New hampshire, New jersey, New mexico, Nevada, New york, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode island, South carolina, South dakota, Tennessee, Texas, Utah, Virginia, Vermont, Washington, Wisconsin, West virginia, Wyoming
Outside the U.S.: Asia, Australia/new zealand, Canada, Eastern europe, Mexico, Western europe

Exclusive territories available.
Territory size: 200,000-325,000 population

Total investment: $51.8K-78.9K Franchise fee: $23.95K-40.95K

Ongoing royalty fee: 3.5 - 2% Term of agreement: 10 years, renewable

Type of Financing Available

	In-House	Third Party
Franchise Fee	No	No
Startup Costs	No	No
Equipment	No	No
Inventory	No	No
Accounts Receivable	No	No
Payroll	No	No

Qualifications
Net worth requirement: $250K
Cash liquidity requirement: $40K

Operations

• 10% of all franchisees own more than one unit
• Number of employees needed to run franchised unit: 1
• Absentee ownership of franchise is NOT allowed. (100% of current franchisees are owner/operators)

Training

• Available at headquarters: 5 days
• 5+ regional refresher meetings per year

Ongoing Support

• Newsletter
• Meetings
• Toll-free phone line
• Internet
• Field operations/evaluations
• Purchasing cooperatives

Marketing Support

• Co-op advertising
• Ad slicks
• National media
• Regional advertising

Other marketing support

• PR support, internet marketing

Franchise 500® rank:
#115 (2009); #231 (2008); #269 (2007); #182 (2006); #193 (2005);

Fastest-Growing Franchises:
#80 (2009); #89 (2008); #52 (2005);

Low-Cost Franchises:
#50 (2008); #67 (2007); #45 (2006); #51 (2005);

Top Home Based Franchises:
#57 (2008); #72 (2007); #48 (2006); #53 (2005);

America's Top Global Franchises:
#91 (2009); #179 (2008); #178 (2007); #132 (2006); #146 (2005);