"I attribute our success to the people who work here, and that we pride ourselves in doing what we say we're going to do."
"Success is growing our annual sales and improving our profit margins while increasing both employee and customer satisfaction."
"From the book 'Customer Intimacy': Build close win-win relationships with your customers. We strive to do that every day."
"Our tipping point was when our sales grew to the point where we had to move in 2005. We went from a 12,000 sq. ft. to a 38,000 sq. ft. facility."