📺 Stream EntrepreneurTV for Free 📺

Want Loyal Customers? Understand This. Our experts help you better understand why your customers use your service to build loyalty.

By Entrepreneur Staff

entrepreneur daily

Do you know why your customers want your solution? It seems like a simple question, but it's one that many business owners overlook or even misunderstand. Our customer service experts Brad Smith of Sage North America and Ezra Firestone, founder of Smart Marketer explain why knowing the problems that drive your customers to your solution can help you forge a long-term relationship with them.

For more insights, watch this short video.

Related: 4 Ways to Make Your Business a Powerful Customer Magnet
Entrepreneur Staff

Entrepreneur Staff

Editor

Want to be an Entrepreneur Leadership Network contributor? Apply now to join.

Editor's Pick

Most Popular

See all
Business News

Carnival Cruises Officially Installs Elon Musk's Starlink Internet on 100% of its Ships

Starlink is now the official internet for Carnival passengers.

By Emily Rella
Business Ideas

63 Small Business Ideas to Start in 2024

We put together a list of the best, most profitable small business ideas for entrepreneurs to pursue in 2024.

By The Staff of Entrepreneur Media, Inc.
Business News

Google Introduces Its New Project Astra AI Assistant at Tuesday's I/O Event — Here's What Else You Missed

AI overviews are coming to search for everyone in the U.S. this week.

By Sherin Shibu
Business News

'This Year Almost Broke Me': Tom Schwartz Reveals 'Scandoval' Almost Shut Down His Restaurant After Losing 80% of His Business

As Bravo's "Vanderpump Rules" ends its 11th season, longtime cast member, Tom Schwartz, and Schwartz & Sandy's business partner, Greg Morris, open up about how public scandal almost shuttered their restaurant — and how they kept it afloat.

By Emily Rella
Business News

Wegovy-Maker Presents Results of Its Longest Study Conducted So Far on Weight Loss — Here's What to Know

The company's data showed that the drugs were effective over multiple years, even if there are still unknowns.

By Sherin Shibu
Business News

Major U.S. Airlines Are Suing the Government Over 'Capricious' Fee Transparency Law

Southwest Airlines opted not to join the other airlines in the lawsuit.

By Emily Rella