Cover Story
It's a StretchToo small to take on big clients? Not enough big clients to grow? Unsnag your Catch-22 before business growth becomes a self-defeating concept.
Features
The Idol LifeTheir fame will outlive them, their money will probably outlast their fame, and what these entrepreneurial geniuses learned about running businesses will be passed from generation to generation—starting with you.
Disastrous EffectsHow does a business survive when it's too close to a national crisis for comfort?
Green Eggs & Scam17 business scams--from telephone trickery to Web wrongdoing--to avoid at all costs
Franchise 500®
Be Your Own Boss FeaturesTriple ThreatThink franchising is all burgers and maid services? These three franchisees will prove you wrong with their quirky companies.
McYouHow does the thought of turning your businesss into a franchise empire sound?
No. 1 With EverythingMake it a combo. Subway is going home with its 10th No. 1 franchise title.
Burning QuestionsWe asked everything you'd ever want to ask, and these franchisees had the answers.
Finding FundsIn Capital LettersThere are three things you simply have to know before financing a franchise: S-B-A.
No Whammies!Winning $10,000 on a game show is a good cure for cold feet about buying a franchise.
Franchising BasicsRead All About ItEverything you need to know should be in this one document, but where?
Watch Out!Hey, suckers! Here's how to
not throw your money away on a get-rich-quick scheme.
Age IssuesBlaze a new trail or go with old reliable? That's what you have to decide before you buy a franchise.
Franchising TrendsVast ImprovementYou can't argue against a market that comprises 70 percent of Americans.
No Strings AttachedWe could spout the numbers all day, but you already know wireless is rising untethered.
Coming On StrongDon't call them also-rans. These 5 franchise industries are burning up the track.
ProfilesKaren & Kevin PushFranchisees of Bad Ass Coffee Co.
John NastavFranchisee of Crescent City Beignets
Don Swedo & Don HerbornFranchisees of EagleRider Motorcycle Rental
In Every Issue
Almost FamousA New FaceFrom its Sugarbath and milk formula product lines to its partnership with luxury giant LVMH, there's nothing stale about Fresh.
Editor's NotePeek Ahead
Management
InsuranceElective SurgeryCutting health costs doesn't mean cutting benefits.
LegalTaking CallsAre state and federal laws taking the telephone out of your sales arsenal?
Management BuzzManagement Buzz 01/02Re-evaluating the economics of your business relationships and maintaining friendly relations with laid-off employees
Smart MovesNo Long-Term ParkingKeep it moving! Your products belong on the shelves, not in a warehouse--and retailers won't have it any other way.
Staff SmartsNew ManagementIt's your way or the highway, right? So how do you get that manager you just hired not to hit the next on-ramp?
Marketing
A+ AdsCome to a HeadOnce you've got a great headline for your ad, don't skimp on the details.
BreakthroughStick Your Neck OutTurtle Transit takes its marketing to the streets to show off.
Marketing BuzzMarketing Buzz 01/02The info on infomercials, direct mail in times of bioterrorism
Real DealFair EnoughTo be a better negotiator, learn to tell the difference between a lie and
a lie.
Sales ForceOutside ChanceWhen the old sales plays aren't scoring, it's time to call in the Gipper: a sales consultant to rally your team.
Sales SuccessMore Than WordsUse nonverbal cues to help the sale along.
TacticsDifferent StrokesYour customers are changing. Can your marketing keep up?
Money
Dollar SignsTaking CreditCard issuers are really rolling out the red carpet for their business customers, but is there a catch? Not if you act responsibly.
FundsI Think I Get ItMaking sense of the dreaded prospectus
Money BuzzMoney Buzz 01/02Smaller VCs are picking up big VC slack, financing for IT purchases
Raising MoneyItsy-Bitsy BondsNo more waiting around till your company hits the multimillion-dollar mark—now bonds are for businesses of all sizes.
Tax TalkHow Do You Spell "Relief"?For businesses hurt by the September 11 attacks, the answer may be "IRS."
Smarts
Biz TravelTracking a TrendBusiness trips by train? How bad
is your fear of flying?
BooksTech FuturesNeed a map for where business goes from here?
Brand AidJust for ShowsWith a new design, these booths are gonna walk all over you.
Capitol IssuesBack in Shape?The SBA and Congress start putting small businesses through rehab.
FlashFlash 01/02NFL contact lenses, blocking the ad blockers and hovering ads
Hot SeatBarduous JourneyLooking for answers on the toilsome path of running a business? Ask Shakespeare.
It FiguresIt Figures 01/02Financing sources, whom customers trust, what makes Internet visitors buy and more
Smarts Features365-Day ForecastWill the economy bounce back in 2002? We'll let the experts answer that one.
Tragic TasteWhen does showing your company's support cross the "downright tacky" line?
Class DistinctionBlue-collar workers and seniors are on the Net and demanding your attention.
Drink TankGrab a cold one and read on to uncover the latest trends in the beverage industry.
The Quilted Picker-UpperCelebrating the highs (and the lows) of dotcom culture with a needle and thread.
Follow the Flight PlanLearning to fly can teach you everything you need to help your business take off.
Well-Fed?Will Greenspan's successor be able to give the economy the nourishment it needs?
SnapshotMitch Siegler41, president of Sovietski Collection in San Diego
Tech ToySpeak and SpellUse teen toy Cybiko Extreme for business communication tasks.
Watts UpLed PoisoningThe best cure for bad leading is a good dose of following.
WheelsJust for KicksEvery car you buy doesn't have to go to work with you.
WomenDotcom DamageWill the entrepreneurial role of women become the Net era's greatest casualty?
Tech
Buyer's GuideInside the BoxNew software slowing you down? Get a high-end Athlon or P4 processor for your new PC, and you'll do fine.
Cool ClicksCool Clicks 01/02Get tailored news from Clip Genius and find encouragement to get online iBizResources.
Digital EdgeTo the SwiftThe race for more PC clock speed continues, leaving a confusing array of chip choices—and cheaper prices—in its wake.
GearGear 01/02Move Ethernet connections with ease and a Bluetooth- and Wi-Fi-compatible laptop
Hot DisksHot Disks 01/02Secure your company's site and network, use more than one OS and more.
Net ProfitsWhen You Really Lose CustomersThey've changed e-mail addresses without telling you. But new services mean wayward clients aren't gone forever.
Tech BuzzTech Buzz 01/02Microsoft makes a business-friendly handheld OS, and get ready for a new tech services solution.
Wireless9/11 CallsWireless devices in the post-attacks era
m-ProtectionWill wireless security be ready?