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Central Hudson Gas & Electricity Centralizes Dispatch Operations and Streamlines Service Routing and Scheduling

Description: CHG&E - Burdened by a homegrown, mainframe-based system, CHG&E relied heavily on radio dispatchers and paperwork to capture information and manage service calls. With its most recent Oracle Utilities Mobile Workforce Management upgrade, CHG&E moved to a real-time work-order scheduling allowing it to immediately adjust schedules.

Publisher: Oracle Corporation