Get All Access for $5/mo

American Eagle Sues Westfield for Security 'Failures' and 'Broken Promises' That Let a San Francisco Mall 'Deteriorate Into Disarray' The lawsuit alleges Westfield allowed the property to deteriorate and become a hub for criminal activity, resulting in more than 100 security incidents in the American Eagle store between May 2020 and May 2023.

By Madeline Garfinkle Edited by Jessica Thomas

Key Takeaways

  • American Eagle claims that Westfield neglected security measures and management duties outlined in the clothing brand's lease agreement, leading to various security incidents.
  • This lawsuit comes amid a retail exodus in San Francisco's Union Square district.

Opinions expressed by Entrepreneur contributors are their own.

American Eagle, a prominent clothing brand with a significant presence at Westfield's San Francisco Centre on Market Street, has taken legal action against the former operator of the mall, accusing it of allowing the property to "deteriorate into disarray" and become a hotbed for criminal activity, The San Francisco Chronicle reported.

The lawsuit contends that between May 2020 and May 2023, more than 100 significant security incidents occurred within the American Eagle store.

American Eagle alleges that Westfield, the co-owner and operator of the mall, neglected essential security measures and basic management duties stipulated in the clothing brand's lease agreement.

Employees have subsequently been subjected to a range of security incidents, including "gun violence, physical assaults, burglaries, and robberies," since the Covid-19 pandemic began in 2020. The lawsuit also says that "on multiple occasions" patrons "brandished firearms while verbally assaulting the store's employees."

Related: Elon Musk Calls San Francisco 'Post-Apocalyptic' as Another Major Retailer Leaves Due to Crime

Filed in San Francisco Superior Court on Monday, the lawsuit demands "all actual and compensatory monetary damages" due to the alleged breach of contract concerning mall security and maintenance, as outlined in American Eagle's lease agreement that extends until 2028.

In June, Westfield announced that it would transfer control of its San Francisco shopping center on Market Street to its lender, citing "challenging operating conditions" as the reason.

"Westfield cannot walk away from the harm that it has caused without consequence," American Eagle's lawsuit states. "It must be held accountable for the damages caused by its failures and broken promises."

This lawsuit emerges amidst a series of setbacks for San Francisco's Union Square district. Since 2019, more than 90 retailers have closed up shop in San Francisco's Union Square area, according to the San Francisco Standard.

As for the mall on Market Street, several businesses, including Nordstrom and Cinemark movie complex, have closed their doors in Westfield in recent months.

Related: 'Never Going Back to the Way It Was': Salesforce CEO Marc Benioff Has a Grim Outlook on a Once Bustling Downtown

Madeline Garfinkle

News Writer

Madeline Garfinkle is a News Writer at Entrepreneur.com. She is a graduate from Syracuse University, and received an MFA from Columbia University. 

Want to be an Entrepreneur Leadership Network contributor? Apply now to join.

Side Hustle

The Side Hustle He Started in His College Apartment Turned Into a $70,000-a-Month Income Stream — Then Earned Nearly $2 Million Last Year

Kyle Morrand and his college roommates loved playing retro video games — and the pastime would help launch his career.

Making a Change

Learn All of Rosetta Stone's Languages for $152

A lifetime subscription is nearly $250 off for a limited time.

Leadership

How His Personal Battle With Cancer Inspired This Founder's Solution for Patient Care

On this episode of "The Founder CEO," Michael O'Neil, founder and CEO of GetWellNetwork, discusses his inspiring journey as a leader and the transformative role of AI in healthcare.

Marketing

5 SEO Hacks to Help You Rank Fast

Discover the best SEO hacks you can use to rank fast and avoid waiting for months to see results.

Business News

Homeowners in These 10 States Pay the Most in 'Hidden' Upkeep Costs

Hidden home costs pile on top of mortgage payments.

Starting a Business

Inside the Exclusive Private Club Devoted to Food, Wine and the Arts

Barrett Wissman breaks down the passions and partnerships behind his latest venture Domus Artium Reserve.