How to Combine Your Online Marketing Tacts With In-Person Marketing Here's how to combine offline and online marketing approaches for a better outcome for your business.
By Dmitrii Khasanov Edited by Micah Zimmerman
Key Takeaways
- Finding the right balance between online and offline marketing campaigns can be challenging, but the effort is undoubtedly worthwhile.
- Integrating online and offline strategies uses insights to build improved customer experiences, ultimately yielding positive results.
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The ongoing debate between online and offline marketing strategies has been a topic of discussion for years. According to Statista, both traditional and digital marketing are popular in the global business environment, with approximate annual spending of $306.8 billion and $616 billion, respectively. The question arises: which option is better?
The good news is that you don't have to choose between online (pay-per-click, online display advertising and social media advertising) and offline (broadcast and newspaper ads, collateral, direct mail and coupon programs) marketing. Depending on your goals and target audience, your strategy can easily have both tactics. In essence, a great marketing plan is an integrated marketing plan.
Think of them not as rivals for your budget but as complementary tools. When used together, they can improve your brand, attract more customers, and enhance your profitability. Many companies are already mixing it up — using social media to promote in-person events and traditional media to direct customers to digital platforms. This kind of synergy makes for a stronger overall marketing strategy, doesn't it?
Before we discuss integrating two types of marketing channels, let's examine their advantages.
Online marketing is dynamic and cost-effective. You can target your ads precisely and get instant insights that help you reach more people more efficiently. You can adjust your strategies in real-time for better results, making it a perfect option for any business size. Plus, tracking engagement and conversions online is straightforward, giving you a clear picture of your campaign's success.
Traditional marketing has a broad reach and can make a lasting impression. Thanks to the extended exposure of print and broadcast ads, it's excellent for building deep connections with your audience. This approach is superb for enhancing brand awareness, as it communicates your brand's values and identity effectively beyond the constraints of the short-lived online ad spaces. Here are five rules when blending offline and online marketing tactics.
Related: 10 Marketing Strategies to Fuel Your Business Growth
Rule #1. Set shared objectives
Blend online and offline campaigns with a shared goal to make a strong impact and provide a better experience for your audience. Start by highlighting a common objective, like increasing awareness or driving sales for a specific product. At the same time, run online and offline promotions, ensuring consistency across both channels. For example, if you're promoting a product, ensure offline ads guide consumers to the same landing pages and QR codes as digital ads. This maintains a cohesive message and allows for easy tracking and comparison of campaign performance, helping you refine your marketing strategy effectively.
Rule #2. Use online engagement results to drive offline campaigns
Boost your brand's connection with your audience by using your most popular social media image in your upcoming print campaign. This smart move ensures a cohesive brand experience, seamlessly linking online and offline interactions. Choosing an image that already resonates with your target audience strengthens brand recognition and creates a unified identity. Ensure the selected image aligns with your brand's messaging and values for a consistent visual appeal.
Rule #3. Motivate offline clients to visit your digital page and vice-versa
Build a connection between your physical and online presence that is simple and effective. Encourage in-store customers to join online activities, like surveys or signing up for newsletters and exclusive online promotions. On the flip side, create special in-store offers and highlight them on your website to attract online visitors to your physical store. This two-way strategy motivates customers to engage and quickly integrates both online and offline aspects of your business, providing a better experience for your audience.
Related: 6 Ways to Find Clients Online and Offline
Rule #4. Get that all-important user-generated content
Improve audience engagement by blending traditional and digital methods. Make your audience participate in a direct mail campaign by taking selfies and sharing them on social media with specific hashtags. This allows you to track the campaign's success easily.
Rule #5. Design matters. Period.
Design is a huge factor in shaping and reinforcing brand identity. Whether your ad appears online or offline, consistent design elements like color, font, and placement are essential in conveying a unified brand story. When these design elements align across all channels, it enhances brand recognition and makes a lasting impression. A cohesive design strategy ensures that regardless of where your audience encounters your brand, they receive a consistent visual experience, contributing to better recall and establishing a solid and memorable brand presence.
Related: Understanding the Power of Design and Branding
Finding the right balance between online and offline marketing campaigns can be challenging, but the effort is undoubtedly worthwhile. Integrating online and offline strategies uses insights to build improved customer experiences, ultimately yielding positive results. Combine the strengths of both approaches, and you will create a synergy to make an impactful marketing strategy that resonates with your target audience.