I Had More Entrepreneurial Passion Than Experience. So, I Became a Franchisee. Shashi Patel knew he wanted to open his own business. He also knew it would be easier to do so if he was backed by a franchise.

By Kate Taylor

Opinions expressed by Entrepreneur contributors are their own.

Shashi Patel
Shashi Patel

Franchise Players is Entrepreneur's Q&A interview column that puts the spotlight on franchisees. If you're a franchisee with advice and tips to share, email ktaylor@entrepreneur.com.

Born in a small town in South Africa, Shashi Patel knew he wanted to be an entrepreneur. After he moved to Durham, N.C., he had the chance to open a business of his own, a Family Fare convenience store. Patel didn't know much about the industry, but by opening a franchise, he was able to tap into the resources of a wider network. Here's what he has learned.

Name: Shashi Patel

Franchise owned: Family Fare in Durham, N.C.

How long have you owned a franchise?

I've owned a Family Fare store for about a year and a half now.

Related: Why These Refugees Want to Bring Their Franchise to Vietnam

Why franchising?

I've always had an entrepreneurial spirit and I knew that I wanted to be a business owner. That said, there are tons of advantages to taking the franchising route rather than starting a new business from scratch. Once I learned a little more about it, it became clear to me that this was the right path. There is less risk of failure, you have ongoing marketing support and purchasing power, and it's a proven business model. There are very few downsides to buying a franchise that you trust and know is a wonderful business, like Family Fare.

What were you doing before you became a franchise owner?

I was self-employed in a partnership with my brother. We had a dry-cleaning business.

Why did you choose this particular franchise?

I chose Family Fare because I was looking for a better opportunity for my family and I, and this company presented that opportunity to me. I visited several Family Fare stores and was impressed with the efficiency and dedication of the people working in the stores for the franchisees, and the general clean look of the stores and brand. I immediately enquired about owning a franchise, and the Family Fare team was very helpful and provided me with all the information I needed to become a franchisee. It was a perfect opportunity for my wife and me.

How much would you estimate you spent before you were officially open for business?

I spent approximately $30,000, which included franchise fees, liability insurance, payroll, and other accounting and legal expenses.

Where did you get most of your advice/do most of your research?

I got most of my advice from existing franchisees. As I toured several Family Fare stores I was able to discuss my plans with other franchisees that made me one hundred percent sure I wanted to be part of the brand.

Related: How I Helped Bring an International Franchise to the U.S.

What were the most unexpected challenges of opening your franchise?

The biggest challenge for my wife and I was learning a new trade, and the ins and outs of the business. The support we received from the franchisor and the support staff made the transition as easy as possible, but it was a lot of work!

What advice do you have for individuals who want to own their own franchise?

The opportunity to be in charge of one's future and income potential far outweighs all other alternatives. I'm very glad I made the choice to own my own franchise.

What's next for you and your business?

Both my wife and I have come to know the community and our customers, and we look forward to giving back to the neighborhood through Family Fare's Shared Purpose program. We are also looking forward to expanding our business and opening more Family Fare stores in the near future.

Related: Why I Sold My Subway Shops to Open a Smoothie Franchise

Kate Taylor

Reporter

Kate Taylor is a reporter at Business Insider. She was previously a reporter at Entrepreneur. Get in touch with tips and feedback on Twitter at @Kate_H_Taylor. 

Want to be an Entrepreneur Leadership Network contributor? Apply now to join.

Growing a Business

How to Build, Grow and Make Money With Ecommerce

To grow your online business, you need to develop a strategy and invest your time wisely. These actionable tips can attract customers and increase online revenue.

Business Ideas

63 Small Business Ideas to Start in 2024

We put together a list of the best, most profitable small business ideas for entrepreneurs to pursue in 2024.

Leadership

Why Emotional Intelligence Is the Key to High-Impact Leadership

This article explores why emotional intelligence (EQ) is essential for modern leadership, its connection to business success and how leaders can cultivate it to drive results and inspire teams.

Thought Leaders

12 Big Ideas From Business Books Published in 2024

After considering more than 1000 books for our annual Non-Obvious Book Awards, a few big themes emerged. Read our trend recap and how these trends can help your business in 2025.

Starting a Business

The 5 Fears Every Entrepreneur Must Face — and Overcome

Entrepreneurship is full of fears, from failure to success. This article explores the five common fears entrepreneurs face and offers practical strategies to overcome them, turning obstacles into opportunities.