Black Friday Sale! 50% Off All Access

3 Simple Ways Ecommerce Startups Can Gain More Customers Marketing efforts will always take time, especially early on as entrepreneurs figure out what tools and platforms work best for their brand, but these marketing hacks are a great start.

By Sarah Haselkorn Edited by Dan Bova

Opinions expressed by Entrepreneur contributors are their own.

Shutterstock.com

We all know that marketing takes time and dedication, especially for ecommerce sites. Site visits don't appear overnight, and social-media followers don't come out of nowhere. But with careful planning and routines, you can build a strong brand and steadily increase your customer base.

I've read tips, tricks and everything I could get my hands on about gaining online followers but ultimately learned the most from digging into each platform to get familiar with what works best.

Here are the hidden marketing hacks that have helped take my startup, Unfettered Socks, from zero to hero in the digital space:

1. Automatic emails

For ecommerce startups to be successful, founders need to make sure to keep their brand top of mind for current and potential customers. It's important to find a way to both re-engage existing customers to make additional purchases, and to re-capture lost consumers to make an initial purchase.

Related: 5 Customer Acquisition Mistakes You Can't Afford to Make

For customer retention emails, we use an automated marketing platform called Springbot, which lets me set up triggered emails based on specific formulas. For example, I have an email set up to be sent to any new consumer after four months to encourage her to make another purchase. We also have an email sent to recent purchasers asking them to leave a testimonial, which helps increase content on our site and improve SEO. For customers who have abandoned their cart, I use Shopify's native tool to send a cart recovery email. It's important not to miss out on any opportunities to convert a consumer.

2. Consider boosting Facebook followership

There are mixed reviews about the effectiveness of Facebook advertising. If you truly commit time to using Power Editor, it's a powerful platform, but if you don't have the knowledge and skills to do so, it's a less valuable investment.

Related: How to Repel the Wrong Customers -- and Attract the Right Ones

For us, there's a hidden reason why we spend money on Facebook ads. Whenever someone likes a boosted post or a Facebook Ad, you can actually click on the list that says "John Smith and X other people liked your post" and individually invite each of them to like your page. In my experience with our Unfettered Socks page it has about a 10 to 20 percent success rate, and it builds credibility for your brand's page as well as increases the consumers in your direct social audience.

3. Optimize PR

I discovered BuzzSumo, an app that has already saved me hours of work. BuzzSumo is a highly robust search engine allowing you to find the publications and authors that most commonly discuss a certain topic. For instance, I would search "socks" or "performance dress socks" to see who might be interested in covering my business. It allows me to very quickly create a database of potential contacts and resources for my launch efforts.

Coincidentally, that same company has a tool called SumoMe, which we use to optimize conversions on our website. It has a variety of apps that let users A/B test and implement add-ons among other features. It's another great hack that has helped boost our digital followership in the early stages.

Marketing efforts will always take time, especially early on as you figure out what tools and platforms work best for your brand, but these marketing hacks are a great way to accomplish a lot right from the start.

Related: 5 Simple Ways to Reach Customers

Sarah Haselkorn

Entrepreneur and Investor; CTO, Unfettered Socks

Sarah is a recent graduate of Washington University in St. Louis where she studied systems engineering and entrepreneurship. During her junior year she opened Green Bean, an eco-healthy salad restaurant. She is now in the midst of launching her second business, a line of performance-focused men's business socks: Unfettered Socks. She was a finalist in the Entrepreneurs' Organization's Global Student Entrepreneur Awards in 2012. Find more about her on her website.

Want to be an Entrepreneur Leadership Network contributor? Apply now to join.

Living

These Are the 'Wealthiest and Safest' Places to Retire in the U.S. None of Them Are in Florida — and 2 States Swept the List.

More than 338,000 U.S. residents retired to a new home in 2023 — a 44% increase year over year.

Business News

DOGE Leaders Elon Musk and Vivek Ramaswamy Say Mandating In-Person Work Would Make 'a Wave' of Federal Employees Quit

The two published an op-ed outlining their goals for their new department, including workforce reductions.

Starting a Business

He Started a Business That Surpassed $100 Million in Under 3 Years: 'Consistent Revenue Right Out of the Gate'

Ryan Close, founder and CEO of Bartesian, had run a few small businesses on the side — but none of them excited him as much as the idea for a home cocktail machine.

Starting a Business

This Sommelier's 'Laughable' Idea Is Disrupting the $385 Billion Wine Industry

Kristin Olszewski, founder of Nomadica, is bringing premium wine to aluminum cans, and major retailers are taking note.

Side Hustle

20 Ways to Make Money from Home in 2023

Making money from home doesn't have to be complicated. Check out these 20 smart ways to make cash from the comfort of your computer desk.

Business News

These Are the Highest Paying Jobs Available Without a College Degree, According to a New Report

The median salaries for these positions go up to $102,420 per year.