How to Truly Understand Your Customers

Why do great companies make bad products? The answer is confirmation bias, and a lack of true connection with your customer. Phyl Terry is a...

Why do great companies make bad products? The answer is confirmation bias, and a lack of true connection with your customer. Phyl Terry is a pioneer in the field of consumer experience, and shares an important methodology — which helped Facebook in its earliest days! Today, Phyl also helps people who are searching for jobs through the program Never Search Alone. Learn more about your ad choices. Visit megaphone.fm/adchoices

Can Professionals Drop F-Bombs?

Should you curse at work? There isn't much cursing on Problem Solvers, but over on Jason's other podcast Help Wanted, it happens a little more...

Should you curse at work? There isn't much cursing on Problem Solvers, but over on Jason's other podcast Help Wanted, it happens a little more often... and a listener complained! Today, Jason and his Help Wanted cohost discuss when it's appropriate for professionals to curse — and how how to calibrate the trade-off between raw personality and professionalism. Learn more about your ad choices. Visit megaphone.fm/adchoices

"I'm Mad at My Fiancé for Not Including Me in a Business Opportunity!"

Morgan is engaged to Jack. Jack didn't include Morgan in a business deal, but she feels *strongly* that he should have. Now she's mad. What...

Morgan is engaged to Jack. Jack didn't include Morgan in a business deal, but she feels *strongly* that he should have. Now she's mad. What should they do? In this episode from Jason's other podcast, called Help Wanted, Jason and his cohost Nicole Lapin help this couple through a rocky moment — and talk about what happens when finances get personal. Learn more about your ad choices. Visit megaphone.fm/adchoices

What Your Taxes Could Be Like In 2025

With a new presidential administration, entrepreneurs are expecting a lot of tax changes — but what are they? And how can they prepare? In this...

With a new presidential administration, entrepreneurs are expecting a lot of tax changes — but what are they? And how can they prepare? In this episode, hear from two professionals at CLA (CliftonLarsonAllen LLP), a top-10 U.S. accounting and professional services firm. They share the biggest questions that entrepreneurs are asking, and their guidance for how to prepare for big changes now.  This episode is brought to you by CLA. CLA exists to create opportunities for our clients, our people, and our communities through industry-focused wealth advisory, digital, audit, tax, consulting, and outsourcing services. With nearly 9,000 people, more than 130 locations, and a global vision, we promise to know you and help you. Visit CLAconnect.com to learn more.   Learn more about your ad choices. Visit megaphone.fm/adchoices

A Better Way to Solve Your Biggest Problems

When something's wrong, we often make a mistake: We try to treat the symptom of the problem without understanding what the REAL problem is. Today...

When something's wrong, we often make a mistake: We try to treat the symptom of the problem without understanding what the REAL problem is. Today I offer a helpful problem-solving framework. You'll learn to diagnose your problems, identify the right "one-word problem," and then come up with a solution that actually works. Learn more about your ad choices. Visit megaphone.fm/adchoices

Should You Partner With A Musician?

Musicians are the overlooked influencers. That's what Jesse Kirshbaum of Nue Agency says. He creates partnerships between the largest brands and musicians, and says that...

Musicians are the overlooked influencers. That's what Jesse Kirshbaum of Nue Agency says. He creates partnerships between the largest brands and musicians, and says that all entrepreneurs, of any size, should consider working with musicians too. They're cultural influencers full of authenticity, have loyal followings, and aren't getting the kind of brand deals that traditional "influencers" do. So how does it work? He explains on today's episode. Learn more about your ad choices. Visit megaphone.fm/adchoices

How to Become A Main Street Millionaire

Codie Sanchez started by buying a little laundromat. Now she has a portfolio of small local businesses that drive tens of millions in annual revenue,...

Codie Sanchez started by buying a little laundromat. Now she has a portfolio of small local businesses that drive tens of millions in annual revenue, and developed a playbook for anyone looking to buy small businesses and build serious wealth. Her new book is called Main Street Millionaire, and in this episode, she explains how and why small biz is such a great buying opportunity. Learn more about your ad choices. Visit megaphone.fm/adchoices

How Notion Became A $10 Billion Company

Notion is changing the way people communicate and collaborate. Cofounder and CEO Ivan Zhao has an unusual philosophy about how to do it — which anyone...

Notion is changing the way people communicate and collaborate. Cofounder and CEO Ivan Zhao has an unusual philosophy about how to do it — which anyone can follow. Learn more about your ad choices. Visit megaphone.fm/adchoices

When to Quit Something That No Longer Works

Catherine Connelly cofounded one of the first social media platforms, and was early in the online dating space. And over time, she learned how to...

Catherine Connelly cofounded one of the first social media platforms, and was early in the online dating space. And over time, she learned how to do a very hard thing: She killed features that she loved, and that customers loved, because they no longer served the company. How and when do you do that? She discusses. Read Catherine's new book, Designing Success: Lessons from 20 Years as a Female Tech Entrepreneur. Learn more about your ad choices. Visit megaphone.fm/adchoices

Stop Trying, and Start Doing

Carla Ondrasik hates the word "try." She says it's holding you back from taking action achieving your goals. On today's episode, Carla will give you...

Carla Ondrasik hates the word "try." She says it's holding you back from taking action achieving your goals. On today's episode, Carla will give you a better way to approach big and scary tasks: No more trying allowed. Learn more about your ad choices. Visit megaphone.fm/adchoices

How Chip & Joanna Gaines Define Success

How do you grow, while staying true to what made you successful in the first place? It's something that Chip & Joanna Gaines (Fixer Upper,...

How do you grow, while staying true to what made you successful in the first place? It's something that Chip & Joanna Gaines (Fixer Upper, Magnolia) think a lot about. In this episode, a candid conversation with them about growth, challenges, and what should always remain the same. Learn more about your ad choices. Visit megaphone.fm/adchoices

How to Recover After You Screw Up

I bombed on stage. It was terrible and embarrassing. Then I learned something very important about how to recover, and it's a lesson I'll use...

I bombed on stage. It was terrible and embarrassing. Then I learned something very important about how to recover, and it's a lesson I'll use for the rest of my life. Here it is. It'll make you feel better the next time something goes wrong. Learn more about your ad choices. Visit megaphone.fm/adchoices

How to Motivate Teams That Fear For their Jobs

Work is changing. People don't feel job security they way they did before. So how do you motivate teams that are operating scared? Mithu Storoni...

Work is changing. People don't feel job security they way they did before. So how do you motivate teams that are operating scared? Mithu Storoni has a unique answer. She's a physician, neuroscience researcher and ophthalmic surgeon who advises multinational corporations on mental performance and stress management (and author of the new book Hyperefficient). On this episode, she explains what really motivates people, and how to create that empowerment despite turbulent times. Learn more about your ad choices. Visit megaphone.fm/adchoices

Turn Your Customers' Thoughts Into Amazing Products

Want to build incredible products? Listen closely to your customers, and (importantly!) have a system to turn those insights into action. In this episode, I...

Want to build incredible products? Listen closely to your customers, and (importantly!) have a system to turn those insights into action. In this episode, I speak with Mary Beth Westmoreland, VP of Selling Partner Experience at Amazon, about how this happens on her global selling partner experience team. Her team's products impact millions of businesses, so the stakes are high — and she's incredibly thoughtful about how great leadership, teamwork, and customer feedback systems can combine in all the right ways. To learn more about how Amazon is helping independent sellers succeed, visit http://sellingpartners.aboutamazon.com/ Learn more about your ad choices. Visit megaphone.fm/adchoices

How to Make Money as an Artist

We had an idea: What if we took a talented but financially struggling artist, and paired them with a coach who helps artists build businesses?...

We had an idea: What if we took a talented but financially struggling artist, and paired them with a coach who helps artists build businesses? The result was magic! Today, you'll hear art-business coach Carolyn Edlund work with photographer Matthew Cortellesi. At the start, Matthew was selling occasional photos but had no idea how to create a real business. By the end, he had a new website and an entirely new sales strategy. This episode is for anyone who makes something they love, but can't figure out how to make money doing it. Learn more about your ad choices. Visit megaphone.fm/adchoices

How This New Pasta Brand 3X’d Its Sales

Pasta is a crowded space, so how did Amazon help Madalina Defta and Arash Hashemi, the husband-and-wife duo behind Kaizen Food Company, transform their vision into a...

Pasta is a crowded space, so how did Amazon help Madalina Defta and Arash Hashemi, the husband-and-wife duo behind Kaizen Food Company, transform their vision into a thriving brand without relying on traditional marketing? In this episode, they explain how they did it: They leveraged engaging content to build a loyal clientele, refined their product that speaks to an underserved customer base, and, when faced with overwhelming demand for fulfillment and customer service, strategically pivoted to Amazon. To learn more about how Amazon is helping independent sellers succeed, visit http://sellingpartners.aboutamazon.com/ Learn more about your ad choices. Visit megaphone.fm/adchoices

Creating A Workplace People Actually Love

Erin Wade hated her job. So she created a mac & cheese restaurant called Homeroom, then rethought how every other employee should be treated. In...

Erin Wade hated her job. So she created a mac & cheese restaurant called Homeroom, then rethought how every other employee should be treated. In this episode, she explains how she rethough discipline, incentives, and the working environment, and built a place that people actually want to work in. Erin's new book about this is called Mac & Cheese Millionaire. Learn more about your ad choices. Visit megaphone.fm/adchoices

How to Ask Investors (or Family!) for Money

Mike Maples Jr. is one fo the pioneers of seed-stage investing, and invested early in the likes of Twitter, Twitch, and Lyft. I asked him...

Mike Maples Jr. is one fo the pioneers of seed-stage investing, and invested early in the likes of Twitter, Twitch, and Lyft. I asked him to do something a little unusual: give advice to small business owners who, instead of pitching VCs like him, are instead pitching their family and friends. His advice reveals a lot about how investors think, whether they're pros like him or just a mom or pop at home. Learn more about your ad choices. Visit megaphone.fm/adchoices

How to Transform An Organization, with Alibaba.com's President

How do you see the opportunity that others don't? That's what we discuss with Kuo Zhang, president of Alibaba.com, who has overseen a massive transformation...

How do you see the opportunity that others don't? That's what we discuss with Kuo Zhang, president of Alibaba.com, who has overseen a massive transformation of the company. Learn more about your ad choices. Visit megaphone.fm/adchoices

Counterintutive Wisdom from LegalZoom's Founder

Brian Lee cofounded LegalZoom, ShoeDazzle, Honest Company, and now Arena Club, and he believes a lot of conventional business wisdom is backward. Here, he shares...

Brian Lee cofounded LegalZoom, ShoeDazzle, Honest Company, and now Arena Club, and he believes a lot of conventional business wisdom is backward. Here, he shares the hidden path to founder success. Learn more about your ad choices. Visit megaphone.fm/adchoices

Can't Find the Right Employees? Create Them.

Removery had a problem: It wanted to rapidly expand and become the world's largest tattoo removal company, but it couldn't find enough tattoo removal specialists...

Removery had a problem: It wanted to rapidly expand and become the world's largest tattoo removal company, but it couldn't find enough tattoo removal specialists to hire. So it built a system to create its ideal employees. Here's a lesson for anyone looking to hire the right people. Removery COO Jo Kelton explains. Learn more about your ad choices. Visit megaphone.fm/adchoices

Transitioning Your Business? Plan Now to Increase Value and Impact

Are you prepared to sell your business? Even if a sale is many years away, you should start planning now — and avoid the common...

Are you prepared to sell your business? Even if a sale is many years away, you should start planning now — and avoid the common mistakes that devalue many other businesses. CLA managing principal of industry Brandon Knight explains why not all businesses are sellable, why you need to build a leadership team, and why it's so important to look at your impact beyond your business. This episode is brought to you by CLA — CliftonLarsonAllen LLP. See how CLA can help you, your family, and your employees prepare for the seamless transition of your business. Visit CLAconnect.com Learn more about your ad choices. Visit megaphone.fm/adchoices

How to Tell Everyone How Awesome You Are

Does self-promotion make you uncomfortable? You need to start — because if you don't talk yourself up, nobody else will! On today's episode, I offer...

Does self-promotion make you uncomfortable? You need to start — because if you don't talk yourself up, nobody else will! On today's episode, I offer my four rules of self-promotion, four ways to talk yourself up if you're afraid to do it, and then how to handle the inevidable haters. These are all tips from my newsletter, One Thing Better. Learn more about your ad choices. Visit megaphone.fm/adchoices

Using Telecommunications to Help Solve Crimes

David Walker is the Founder of iCell Consulting LLC, a consulting firm specializing in telecommunications analysis. After a successful career in telecommunications, David decided to...

David Walker is the Founder of iCell Consulting LLC, a consulting firm specializing in telecommunications analysis. After a successful career in telecommunications, David decided to start the business by pursuing his skill of analyzing telephone records. Working with multiple telecommunications companies, David has helped solve over 200 criminal cases, bringing him across the country over the last decade. Listen to the Side Hustle to Small Business podcast on Apple Podcasts or Spotify, or visit: entm.ag/hiscox Learn more about your ad choices. Visit megaphone.fm/adchoices

This Packaging Change Sent Sales "Through the Roof"

Do you know what makes your brand special? Sometimes, you're wrong — and the "special sauce" you cling to can actually be holding your company...

Do you know what makes your brand special? Sometimes, you're wrong — and the "special sauce" you cling to can actually be holding your company back. That's the story of HiBall, an energy drink that was struggling to gain traction... until they rethought a critical part of the brand. Sales went through the roof, and the company was sold to Anheuser-Busch. Here, HiBall cofounder Dan Craytor explains what happened. Learn more about your ad choices. Visit megaphone.fm/adchoices

How to Make Money as a Speaker

Want to become a keynote speaker, but you're not sure how to get on stage and get paid? Katrina Mitchell has advice. She's the founder...

Want to become a keynote speaker, but you're not sure how to get on stage and get paid? Katrina Mitchell has advice. She's the founder of Franchise Speakers, an agency that books speakers for franchise events, and shares how speakers can find their niche, develop their product, and start making money. Learn more about your ad choices. Visit megaphone.fm/adchoices

How to Make Better Decisions, According to Science

Entrepreneurs make a mistake: They often think of decisions as binary, where one answer is definitely right and the other is definitely wrong. Astrophysicist Saul...

Entrepreneurs make a mistake: They often think of decisions as binary, where one answer is definitely right and the other is definitely wrong. Astrophysicist Saul Perlmutter says there's a better way to approach decisions — and it's with "probabilistic thinking," a concept that's familiar to scientists but less so to businesspeople. Today, he explains. Saul also writes about this in his new book Third Millennium Thinking. Learn more about your ad choices. Visit megaphone.fm/adchoices

When to Say "Yes" to A New Project

Entrepreneurs often take on too much, so when should you say "yes" to something new? I talk about that with best-selling author Dan Heath, a...

Entrepreneurs often take on too much, so when should you say "yes" to something new? I talk about that with best-selling author Dan Heath, a busy guy who took on a new project, a great podcast called What It's Like To Be... In this episode, we discuss how to evaluate new ideas, which are worth committing to, and how to know if they're truly valuable. Learn more about your ad choices. Visit megaphone.fm/adchoices

Are You Feeling Torn Between Places or Projects?

We often take on too much, desire too much, or feel stuck between different paths. How can we navigate it? Social psychology professor Tessa West,...

We often take on too much, desire too much, or feel stuck between different paths. How can we navigate it? Social psychology professor Tessa West, author of the new book Job Therapy, helps us make sense of our complex paths — and our often complex relationship with work. Learn more about your ad choices. Visit megaphone.fm/adchoices

How To Productively Disagree With Anyone— Even Family!

In every partnership, there will be disagreements. But they don't have to ruin your relationships. Today, listen in on a coaching session about this: Jason...

In every partnership, there will be disagreements. But they don't have to ruin your relationships. Today, listen in on a coaching session about this: Jason talks with an entrepreneur who disagrees with his cofounders (and family members!). This is an episode from Jason's other podcast, Help Wanted. Learn more about your ad choices. Visit megaphone.fm/adchoices

How to Feel Satisfied, When You Always Want More

Andrew Wilkinson went from barista to billionaire, and often wonders: When does it feel like he's accomplished enough? It's why he wrote his new book,...

Andrew Wilkinson went from barista to billionaire, and often wonders: When does it feel like he's accomplished enough? It's why he wrote his new book, "Never Enough." In this deep and personal conversation, we explore what it means to constantly want more, and how to find satisfaction in your accomplishments. Learn more about your ad choices. Visit megaphone.fm/adchoices

Find Out What People Are *Really* Thinking

Why are we often unaware of problems? It's because we're not asking the right questions. Jeff Wetzler is a master of asking better questions, and...

Why are we often unaware of problems? It's because we're not asking the right questions. Jeff Wetzler is a master of asking better questions, and teaches us how to extract the information we need from others. His new book is called "Ask: Tap Into the Hidden Wisdom of People Around You for Unexpected Breakthroughs In Leadership and Life". Learn more about your ad choices. Visit megaphone.fm/adchoices

How to Overcome Fear and Take Action

Learn more about your ad choices. Visit megaphone.fm/adchoices

Learn more about your ad choices. Visit megaphone.fm/adchoices

Become the Leader Your Team Needs, with Jon Taffer

Learn more about your ad choices. Visit megaphone.fm/adchoices

Learn more about your ad choices. Visit megaphone.fm/adchoices

How to Stand Out From Your Competitors

Learn more about your ad choices. Visit megaphone.fm/adchoices

Learn more about your ad choices. Visit megaphone.fm/adchoices

Don't Let Your Business Ruin Your Life

How can you build a business, without it consuming your life? Kathleen Griffith, author of the book "Build Like A Woman", explains how to keep...

How can you build a business, without it consuming your life? Kathleen Griffith, author of the book "Build Like A Woman", explains how to keep both things healthy — step by step. Learn more about your ad choices. Visit megaphone.fm/adchoices

When Defeat Becomes a Blessing in Disguise

Jaliyla Fraser is the Founder and CEO of Fraser’s Mathematics Solutions. What started as a STEAM summer camp for students, Fraser’s Mathematics Solutions now provides...

Jaliyla Fraser is the Founder and CEO of Fraser’s Mathematics Solutions. What started as a STEAM summer camp for students, Fraser’s Mathematics Solutions now provides high-quality mathematics learning for administrators, teachers, and parents to help the students in their lives succeed. Fraser’s Mathematics Solutions also produces school supplies for students to help them reach their full potential. Listen to the Side Hustle to Small Business podcast on Apple Podcasts or Spotify, or visit: entm.ag/hiscox Learn more about your ad choices. Visit megaphone.fm/adchoices

How to Make A Million Dollars (with the Co-Hosts of My First Million)

Learn more about your ad choices. Visit megaphone.fm/adchoices

Learn more about your ad choices. Visit megaphone.fm/adchoices

Leader vs. CEO, with Whole Foods Co-Founder John Mackey

Learn more about your ad choices. Visit megaphone.fm/adchoices

Learn more about your ad choices. Visit megaphone.fm/adchoices

What's Your Hidden Competitive Advantage?

Learn more about your ad choices. Visit megaphone.fm/adchoices

Learn more about your ad choices. Visit megaphone.fm/adchoices

How Google Executives Become More Productive

Want to be more productive, and use your time more wisely? Take advice from Laura Mae Martin, Google's in-house productivity expert, and author of the...

Want to be more productive, and use your time more wisely? Take advice from Laura Mae Martin, Google's in-house productivity expert, and author of the new book "Uptime". In this conversation, she lays out a plan for focusing your time and your energy. You'll never look at to-do lists the same again. Thanks to our sponsor Hertz Business Rewards for helping small businesses save big. Join for free at Hertz.com/businessrewards Learn more about your ad choices. Visit megaphone.fm/adchoices

Start A Million-Dollar Business In A Weekend?

Learn more about your ad choices. Visit megaphone.fm/adchoices

Learn more about your ad choices. Visit megaphone.fm/adchoices

The Biggest Writing Mistakes That Entrepreneurs Make

Want to get your ideas into the world? Writing coach Amber Rae (see: amberrae.com) has some counterintuitive advice: Don't think about your audience, and don't...

Want to get your ideas into the world? Writing coach Amber Rae (see: amberrae.com) has some counterintuitive advice: Don't think about your audience, and don't write what you "should" write. On this episode, she explains some of the most common mistakes that entrepreneurs make, and how anyone can find great stories and create meaningful, memorable work. Thanks to our sponsor Hertz Business Rewards for helping small businesses save big. Join for free at Hertz.com/businessrewards. Learn more about your ad choices. Visit megaphone.fm/adchoices

Solving the Staffing Shortage in Hospitality

Learn more about your ad choices. Visit megaphone.fm/adchoices

Learn more about your ad choices. Visit megaphone.fm/adchoices

The First Influencer Marketing Agency... for LinkedIn?

Learn more about your ad choices. Visit megaphone.fm/adchoices

Learn more about your ad choices. Visit megaphone.fm/adchoices