When to Quit Something That No Longer Works

Catherine Connelly cofounded one of the first social media platforms, and was early in the online dating space. And over time, she learned how to...

Catherine Connelly cofounded one of the first social media platforms, and was early in the online dating space. And over time, she learned how to do a very hard thing: She killed features that she loved, and that customers loved, because they no longer served the company. How and when do you do that? She discusses. Read Catherine's new book, Designing Success: Lessons from 20 Years as a Female Tech Entrepreneur. Learn more about your ad choices. Visit megaphone.fm/adchoices

Stop Trying, and Start Doing

Carla Ondrasik hates the word "try." She says it's holding you back from taking action achieving your goals. On today's episode, Carla will give you...

Carla Ondrasik hates the word "try." She says it's holding you back from taking action achieving your goals. On today's episode, Carla will give you a better way to approach big and scary tasks: No more trying allowed. Learn more about your ad choices. Visit megaphone.fm/adchoices

How Chip & Joanna Gaines Define Success

How do you grow, while staying true to what made you successful in the first place? It's something that Chip & Joanna Gaines (Fixer Upper,...

How do you grow, while staying true to what made you successful in the first place? It's something that Chip & Joanna Gaines (Fixer Upper, Magnolia) think a lot about. In this episode, a candid conversation with them about growth, challenges, and what should always remain the same. Learn more about your ad choices. Visit megaphone.fm/adchoices

How to Recover After You Screw Up

I bombed on stage. It was terrible and embarrassing. Then I learned something very important about how to recover, and it's a lesson I'll use...

I bombed on stage. It was terrible and embarrassing. Then I learned something very important about how to recover, and it's a lesson I'll use for the rest of my life. Here it is. It'll make you feel better the next time something goes wrong. Learn more about your ad choices. Visit megaphone.fm/adchoices

How to Motivate Teams That Fear For their Jobs

Work is changing. People don't feel job security they way they did before. So how do you motivate teams that are operating scared? Mithu Storoni...

Work is changing. People don't feel job security they way they did before. So how do you motivate teams that are operating scared? Mithu Storoni has a unique answer. She's a physician, neuroscience researcher and ophthalmic surgeon who advises multinational corporations on mental performance and stress management (and author of the new book Hyperefficient). On this episode, she explains what really motivates people, and how to create that empowerment despite turbulent times. Learn more about your ad choices. Visit megaphone.fm/adchoices

Turn Your Customers' Thoughts Into Amazing Products

Want to build incredible products? Listen closely to your customers, and (importantly!) have a system to turn those insights into action. In this episode, I...

Want to build incredible products? Listen closely to your customers, and (importantly!) have a system to turn those insights into action. In this episode, I speak with Mary Beth Westmoreland, VP of Selling Partner Experience at Amazon, about how this happens on her global selling partner experience team. Her team's products impact millions of businesses, so the stakes are high — and she's incredibly thoughtful about how great leadership, teamwork, and customer feedback systems can combine in all the right ways. To learn more about how Amazon is helping independent sellers succeed, visit http://sellingpartners.aboutamazon.com/ Learn more about your ad choices. Visit megaphone.fm/adchoices

How to Make Money as an Artist

We had an idea: What if we took a talented but financially struggling artist, and paired them with a coach who helps artists build businesses?...

We had an idea: What if we took a talented but financially struggling artist, and paired them with a coach who helps artists build businesses? The result was magic! Today, you'll hear art-business coach Carolyn Edlund work with photographer Matthew Cortellesi. At the start, Matthew was selling occasional photos but had no idea how to create a real business. By the end, he had a new website and an entirely new sales strategy. This episode is for anyone who makes something they love, but can't figure out how to make money doing it. Learn more about your ad choices. Visit megaphone.fm/adchoices

How This New Pasta Brand 3X’d Its Sales

Pasta is a crowded space, so how did Amazon help Madalina Defta and Arash Hashemi, the husband-and-wife duo behind Kaizen Food Company, transform their vision into a...

Pasta is a crowded space, so how did Amazon help Madalina Defta and Arash Hashemi, the husband-and-wife duo behind Kaizen Food Company, transform their vision into a thriving brand without relying on traditional marketing? In this episode, they explain how they did it: They leveraged engaging content to build a loyal clientele, refined their product that speaks to an underserved customer base, and, when faced with overwhelming demand for fulfillment and customer service, strategically pivoted to Amazon. To learn more about how Amazon is helping independent sellers succeed, visit http://sellingpartners.aboutamazon.com/ Learn more about your ad choices. Visit megaphone.fm/adchoices

Creating A Workplace People Actually Love

Erin Wade hated her job. So she created a mac & cheese restaurant called Homeroom, then rethought how every other employee should be treated. In...

Erin Wade hated her job. So she created a mac & cheese restaurant called Homeroom, then rethought how every other employee should be treated. In this episode, she explains how she rethough discipline, incentives, and the working environment, and built a place that people actually want to work in. Erin's new book about this is called Mac & Cheese Millionaire. Learn more about your ad choices. Visit megaphone.fm/adchoices

How to Ask Investors (or Family!) for Money

Mike Maples Jr. is one fo the pioneers of seed-stage investing, and invested early in the likes of Twitter, Twitch, and Lyft. I asked him...

Mike Maples Jr. is one fo the pioneers of seed-stage investing, and invested early in the likes of Twitter, Twitch, and Lyft. I asked him to do something a little unusual: give advice to small business owners who, instead of pitching VCs like him, are instead pitching their family and friends. His advice reveals a lot about how investors think, whether they're pros like him or just a mom or pop at home. Learn more about your ad choices. Visit megaphone.fm/adchoices

How to Transform An Organization, with Alibaba.com's President

How do you see the opportunity that others don't? That's what we discuss with Kuo Zhang, president of Alibaba.com, who has overseen a massive transformation...

How do you see the opportunity that others don't? That's what we discuss with Kuo Zhang, president of Alibaba.com, who has overseen a massive transformation of the company. Learn more about your ad choices. Visit megaphone.fm/adchoices

Counterintutive Wisdom from LegalZoom's Founder

Brian Lee cofounded LegalZoom, ShoeDazzle, Honest Company, and now Arena Club, and he believes a lot of conventional business wisdom is backward. Here, he shares...

Brian Lee cofounded LegalZoom, ShoeDazzle, Honest Company, and now Arena Club, and he believes a lot of conventional business wisdom is backward. Here, he shares the hidden path to founder success. Learn more about your ad choices. Visit megaphone.fm/adchoices

Can't Find the Right Employees? Create Them.

Removery had a problem: It wanted to rapidly expand and become the world's largest tattoo removal company, but it couldn't find enough tattoo removal specialists...

Removery had a problem: It wanted to rapidly expand and become the world's largest tattoo removal company, but it couldn't find enough tattoo removal specialists to hire. So it built a system to create its ideal employees. Here's a lesson for anyone looking to hire the right people. Removery COO Jo Kelton explains. Learn more about your ad choices. Visit megaphone.fm/adchoices

Transitioning Your Business? Plan Now to Increase Value and Impact

Are you prepared to sell your business? Even if a sale is many years away, you should start planning now — and avoid the common...

Are you prepared to sell your business? Even if a sale is many years away, you should start planning now — and avoid the common mistakes that devalue many other businesses. CLA managing principal of industry Brandon Knight explains why not all businesses are sellable, why you need to build a leadership team, and why it's so important to look at your impact beyond your business. This episode is brought to you by CLA — CliftonLarsonAllen LLP. See how CLA can help you, your family, and your employees prepare for the seamless transition of your business. Visit CLAconnect.com Learn more about your ad choices. Visit megaphone.fm/adchoices

How to Tell Everyone How Awesome You Are

Does self-promotion make you uncomfortable? You need to start — because if you don't talk yourself up, nobody else will! On today's episode, I offer...

Does self-promotion make you uncomfortable? You need to start — because if you don't talk yourself up, nobody else will! On today's episode, I offer my four rules of self-promotion, four ways to talk yourself up if you're afraid to do it, and then how to handle the inevidable haters. These are all tips from my newsletter, One Thing Better. Learn more about your ad choices. Visit megaphone.fm/adchoices

Using Telecommunications to Help Solve Crimes

David Walker is the Founder of iCell Consulting LLC, a consulting firm specializing in telecommunications analysis. After a successful career in telecommunications, David decided to...

David Walker is the Founder of iCell Consulting LLC, a consulting firm specializing in telecommunications analysis. After a successful career in telecommunications, David decided to start the business by pursuing his skill of analyzing telephone records. Working with multiple telecommunications companies, David has helped solve over 200 criminal cases, bringing him across the country over the last decade. Listen to the Side Hustle to Small Business podcast on Apple Podcasts or Spotify, or visit: entm.ag/hiscox Learn more about your ad choices. Visit megaphone.fm/adchoices

This Packaging Change Sent Sales "Through the Roof"

Do you know what makes your brand special? Sometimes, you're wrong — and the "special sauce" you cling to can actually be holding your company...

Do you know what makes your brand special? Sometimes, you're wrong — and the "special sauce" you cling to can actually be holding your company back. That's the story of HiBall, an energy drink that was struggling to gain traction... until they rethought a critical part of the brand. Sales went through the roof, and the company was sold to Anheuser-Busch. Here, HiBall cofounder Dan Craytor explains what happened. Learn more about your ad choices. Visit megaphone.fm/adchoices

How to Make Money as a Speaker

Want to become a keynote speaker, but you're not sure how to get on stage and get paid? Katrina Mitchell has advice. She's the founder...

Want to become a keynote speaker, but you're not sure how to get on stage and get paid? Katrina Mitchell has advice. She's the founder of Franchise Speakers, an agency that books speakers for franchise events, and shares how speakers can find their niche, develop their product, and start making money. Learn more about your ad choices. Visit megaphone.fm/adchoices

How to Make Better Decisions, According to Science

Entrepreneurs make a mistake: They often think of decisions as binary, where one answer is definitely right and the other is definitely wrong. Astrophysicist Saul...

Entrepreneurs make a mistake: They often think of decisions as binary, where one answer is definitely right and the other is definitely wrong. Astrophysicist Saul Perlmutter says there's a better way to approach decisions — and it's with "probabilistic thinking," a concept that's familiar to scientists but less so to businesspeople. Today, he explains. Saul also writes about this in his new book Third Millennium Thinking. Learn more about your ad choices. Visit megaphone.fm/adchoices

When to Say "Yes" to A New Project

Entrepreneurs often take on too much, so when should you say "yes" to something new? I talk about that with best-selling author Dan Heath, a...

Entrepreneurs often take on too much, so when should you say "yes" to something new? I talk about that with best-selling author Dan Heath, a busy guy who took on a new project, a great podcast called What It's Like To Be... In this episode, we discuss how to evaluate new ideas, which are worth committing to, and how to know if they're truly valuable. Learn more about your ad choices. Visit megaphone.fm/adchoices

Are You Feeling Torn Between Places or Projects?

We often take on too much, desire too much, or feel stuck between different paths. How can we navigate it? Social psychology professor Tessa West,...

We often take on too much, desire too much, or feel stuck between different paths. How can we navigate it? Social psychology professor Tessa West, author of the new book Job Therapy, helps us make sense of our complex paths — and our often complex relationship with work. Learn more about your ad choices. Visit megaphone.fm/adchoices

How To Productively Disagree With Anyone— Even Family!

In every partnership, there will be disagreements. But they don't have to ruin your relationships. Today, listen in on a coaching session about this: Jason...

In every partnership, there will be disagreements. But they don't have to ruin your relationships. Today, listen in on a coaching session about this: Jason talks with an entrepreneur who disagrees with his cofounders (and family members!). This is an episode from Jason's other podcast, Help Wanted. Learn more about your ad choices. Visit megaphone.fm/adchoices

How to Feel Satisfied, When You Always Want More

Andrew Wilkinson went from barista to billionaire, and often wonders: When does it feel like he's accomplished enough? It's why he wrote his new book,...

Andrew Wilkinson went from barista to billionaire, and often wonders: When does it feel like he's accomplished enough? It's why he wrote his new book, "Never Enough." In this deep and personal conversation, we explore what it means to constantly want more, and how to find satisfaction in your accomplishments. Learn more about your ad choices. Visit megaphone.fm/adchoices

Find Out What People Are *Really* Thinking

Why are we often unaware of problems? It's because we're not asking the right questions. Jeff Wetzler is a master of asking better questions, and...

Why are we often unaware of problems? It's because we're not asking the right questions. Jeff Wetzler is a master of asking better questions, and teaches us how to extract the information we need from others. His new book is called "Ask: Tap Into the Hidden Wisdom of People Around You for Unexpected Breakthroughs In Leadership and Life". Learn more about your ad choices. Visit megaphone.fm/adchoices

How to Overcome Fear and Take Action

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Become the Leader Your Team Needs, with Jon Taffer

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How to Stand Out From Your Competitors

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Don't Let Your Business Ruin Your Life

How can you build a business, without it consuming your life? Kathleen Griffith, author of the book "Build Like A Woman", explains how to keep...

How can you build a business, without it consuming your life? Kathleen Griffith, author of the book "Build Like A Woman", explains how to keep both things healthy — step by step. Learn more about your ad choices. Visit megaphone.fm/adchoices

When Defeat Becomes a Blessing in Disguise

Jaliyla Fraser is the Founder and CEO of Fraser’s Mathematics Solutions. What started as a STEAM summer camp for students, Fraser’s Mathematics Solutions now provides...

Jaliyla Fraser is the Founder and CEO of Fraser’s Mathematics Solutions. What started as a STEAM summer camp for students, Fraser’s Mathematics Solutions now provides high-quality mathematics learning for administrators, teachers, and parents to help the students in their lives succeed. Fraser’s Mathematics Solutions also produces school supplies for students to help them reach their full potential. Listen to the Side Hustle to Small Business podcast on Apple Podcasts or Spotify, or visit: entm.ag/hiscox Learn more about your ad choices. Visit megaphone.fm/adchoices

How to Make A Million Dollars (with the Co-Hosts of My First Million)

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Leader vs. CEO, with Whole Foods Co-Founder John Mackey

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What's Your Hidden Competitive Advantage?

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How Google Executives Become More Productive

Want to be more productive, and use your time more wisely? Take advice from Laura Mae Martin, Google's in-house productivity expert, and author of the...

Want to be more productive, and use your time more wisely? Take advice from Laura Mae Martin, Google's in-house productivity expert, and author of the new book "Uptime". In this conversation, she lays out a plan for focusing your time and your energy. You'll never look at to-do lists the same again. Thanks to our sponsor Hertz Business Rewards for helping small businesses save big. Join for free at Hertz.com/businessrewards Learn more about your ad choices. Visit megaphone.fm/adchoices

Start A Million-Dollar Business In A Weekend?

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The Biggest Writing Mistakes That Entrepreneurs Make

Want to get your ideas into the world? Writing coach Amber Rae (see: amberrae.com) has some counterintuitive advice: Don't think about your audience, and don't...

Want to get your ideas into the world? Writing coach Amber Rae (see: amberrae.com) has some counterintuitive advice: Don't think about your audience, and don't write what you "should" write. On this episode, she explains some of the most common mistakes that entrepreneurs make, and how anyone can find great stories and create meaningful, memorable work. Thanks to our sponsor Hertz Business Rewards for helping small businesses save big. Join for free at Hertz.com/businessrewards. Learn more about your ad choices. Visit megaphone.fm/adchoices

Solving the Staffing Shortage in Hospitality

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The First Influencer Marketing Agency... for LinkedIn?

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Make Better Content With the "Bricks & Mortar" Method

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How To Find Your First Customers

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Want A Great Business Idea? Find A "Cohort"

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Start Sales Pitches With Stories. Here's Why!

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Should You Start A Business With Your Best Friend?

Many people start businesses with friends and loved ones — but if you're not careful, you can destroy both your company and your relationship. So...

Many people start businesses with friends and loved ones — but if you're not careful, you can destroy both your company and your relationship. So how do you do it right? Take it from two women who know: Julie Griggs and Danielle Dietzek, cofounders of FourPlay Social. They share the very personal, often difficult side of their relationship, and how they've learned to thrive. Learn more about your ad choices. Visit megaphone.fm/adchoices

LinkedIn's Algorithm Changes, Explained

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Why Workers Are Disengaged, and How to Fix That

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How to Send the Best Sales Emails

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How Failure Can Feel Good

Our jobs are not to do things perfect. We can't! But we can make our mistakes very useful. Here's how — along with a personal...

Our jobs are not to do things perfect. We can't! But we can make our mistakes very useful. Here's how — along with a personal story about a very recent, embarassing failure. (To see the newsletter I talk about in this episode, visit jasonfeifer.com/newsletter) Learn more about your ad choices. Visit megaphone.fm/adchoices

Where Negativity at Work Comes From, and How to Fix It

Where there's a void in leadership, negativity will fill it. That's Jon Gordon's message. He's the best-selling author of 28 books (most recently, "The One...

Where there's a void in leadership, negativity will fill it. That's Jon Gordon's message. He's the best-selling author of 28 books (most recently, "The One Truth"), and has a company that teaches what he calls "positive leadership." In this conversation, he explains how workplaces become negative, how to diagnose the problem, and how leaders can create positivity instead. Learn more about your ad choices. Visit megaphone.fm/adchoices

Keeping Up With Rapid Change, With Investor Thomas Tull

Are you ready to adapt quickly? Billionaire tech investor Thomas Tull says you should be—because these days, there’s no other choice. Entrepreneur’s 45th annual...

Are you ready to adapt quickly? Billionaire tech investor Thomas Tull says you should be—because these days, there’s no other choice. Entrepreneur’s 45th annual Franchise 500® ranking shines a light on the unique challenges and changes that have shaped the franchise industry over the last year—and how franchisors have adapted and evolved to meet them. See the list here: https://www.entrepreneur.com/franchise500 Learn more about your ad choices. Visit megaphone.fm/adchoices

Taco Bell's New CEO On How Brands Become Culturally Hot

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Vulnerability Can Hurt Leaders, Unless They Do This

Should a leader show vulnerability? That depends on how they do it, says leadership expert Jacob Morgan, author of the book "Leading with Vulnerability." He...

Should a leader show vulnerability? That depends on how they do it, says leadership expert Jacob Morgan, author of the book "Leading with Vulnerability." He interviewed 100 CEOs and surveyed 14,000 employees, and found that, depending on how a leader shows their vulnerability, people are either more drawn or more distrustful of them. In this episode, Morgan explains how to use vulnerability smartly — as a way to build trust, not as a way to unburden yourself. Learn more about your ad choices. Visit megaphone.fm/adchoices

“I’m Running a Business With My Ex. HELP!”

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How to be Heard by Improving Your Listening Skills

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Earn a Living as a Writer, Without a Writing Background

Most writers obsess over their words. Sahil Bloom did that too — but he also became curious about how words travel, and why they go...

Most writers obsess over their words. Sahil Bloom did that too — but he also became curious about how words travel, and why they go viral, and the needs that other writers have. That’s because he came from the world of finance, not writing, and was able to apply a business lens to the sometimes-squishy world of content... and now runs a newsletter with 600,000 subscribers that brings in upwards of $70,000 a month, along with a network of businesses that serve other writers (and earn much more). In this episode, he explains how he did it. Learn more about him at sahilbloom.com. Learn more about your ad choices. Visit megaphone.fm/adchoices

Making "Hybrid Work" Actually Work

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Turn A Crazy Idea Into A Very Real Business

One night, Holden Forrest drew a wild idea on the back of his daughter's math homework: What if he could lower a house into the...

One night, Holden Forrest drew a wild idea on the back of his daughter's math homework: What if he could lower a house into the ground, as a way to escape oncoming wildfires? He couldn't shake this idea, so he started researching whether it's possible — and now, years later, he has a company called HiberTec, multiple patents, groundbreaking technology, and is raising money to build his first prototype. On this episode, Holden explains how to turn a big idea into a real business. You can learn more and invest in HiberTec at https://republic.com/hibertec-homes Learn more about your ad choices. Visit megaphone.fm/adchoices

When You Have A Solution People Don't Know They Need

Sometimes, a company creates an amazing solution... but clients don't understand why they need it. What do you do then? Garry Cooper has the answer,...

Sometimes, a company creates an amazing solution... but clients don't understand why they need it. What do you do then? Garry Cooper has the answer, because it's exactly what he had to do at his company Rheaply. Here's the problem, as Rheaply saw it: At large companies, employees often buy things the company already has. They also throw out things the company could still use. That's because there's no way for everyone in the company to know what they have, what they need, and how to get items across that divide. Garry and his team built Rheaply to solve that problem. It helps companies reuse products... if only they could get clients to recognize this as a problem, and realize the value of the solution. Here's how Rheaply did it. Sponsor: Paper & Packaging Board. Learn more at howlifeunfolds.com/innovation Learn more about your ad choices. Visit megaphone.fm/adchoices

How to Leave Social Media and Still Grow Your Business

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He Got 450,000 Newsletter Subcribers by Sharing "Nice News"

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Why "People First" Is Better Than "Customer First"

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Who Should Solve Our Biggest Problems?

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How to Be More Human In A Time of AI

Cal Fussman is a master storyteller, and he's been thinking a lot about AI lately. Why? "This debate between authenticity and artificial intelligence is the...

Cal Fussman is a master storyteller, and he's been thinking a lot about AI lately. Why? "This debate between authenticity and artificial intelligence is the battle of the next millennium," he says. When robots can communicate for us, how can we be more human? When we can automate much of our writing and production, how do we share our authentic selves and connect to others? These questinos have never been more important, and Cal — host of the podcast "Big Questions" and former Esquire writer who's interviewed major celebrities and CEOs — has some very surprising answers. Learn more about your ad choices. Visit megaphone.fm/adchoices

How to Tell Sexy Stories About Unsexy Brands

Not every company has a whiz-bang product, so how can you make it pop? Squarespace Chief Creative Officer David Lee has done that, winning tons...

Not every company has a whiz-bang product, so how can you make it pop? Squarespace Chief Creative Officer David Lee has done that, winning tons of awards and making campaigns with the likes of Adam Driver, Zendaya, Dolly Parton, Keanu Reeves and John Malkovich (which earned him an Emmy). Here, he offers a unique way for entrepreneurs to think about their brands, and some big questions to ask when you start crafting your new stories. Learn more about your ad choices. Visit megaphone.fm/adchoices

Small Biz Special: How A Magic Show Became Popular

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How to Sound Smart and Memorable, Anytime

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Can An Entrepreneur Be An Activist?

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Small Biz Special: How A Small Gym Stays Strong

How can a small gym compete against a world of big, well-funded chains? In this special episode celebrating Entrepreneur and Yelp's list of America's Favorite...

How can a small gym compete against a world of big, well-funded chains? In this special episode celebrating Entrepreneur and Yelp's list of America's Favorite Mom & Pop Shops, we take an inside look at Ambitious Athletics in Washington DC — by zeroing in on one customer interaction, and what made it so special. This episode is in partnership with the podcast Behind the Review. Learn more about your ad choices. Visit megaphone.fm/adchoices

Don't Just Sell A Product. Champion An Idea!

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Small Biz Special: How A Small Theater Gets Attention

How can a small theater compete against a world of big, well-funded entertainment? In this special episode celebrating Entrepreneur and Yelp's list of America's Favorite...

How can a small theater compete against a world of big, well-funded entertainment? In this special episode celebrating Entrepreneur and Yelp's list of America's Favorite Mom & Pop Shops, we take an inside look at Illusions Bar & Theater in Baltimore — by zeroing in on one customer interaction, and what made it so special. This episode is in partnership with the podcast Behind the Review. Learn more about your ad choices. Visit megaphone.fm/adchoices

The Most Annoying Tech Mystery, Solved!

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Why Eco-Friendly Products Keep Failing

People say they want eco-friendly products, but they rarely actually buy them. Why? Because their marketing is all wrong. Utah State University marketing professor Ed...

People say they want eco-friendly products, but they rarely actually buy them. Why? Because their marketing is all wrong. Utah State University marketing professor Ed Stafford explains.  Sponsor: Paper & Packaging Board. Learn more at howlifeunfolds.com/innovation Learn more about your ad choices. Visit megaphone.fm/adchoices

Where the Greatest Creative Ideas Come From

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The Greatest Meetings Policy Ever

At The Lactation Network, anyone can opt out of any meeting. Why? Because CEO Sarah Kellogg Neff has a philosophy about meetings and company culture...

At The Lactation Network, anyone can opt out of any meeting. Why? Because CEO Sarah Kellogg Neff has a philosophy about meetings and company culture — and you need to hear it. Learn more about your ad choices. Visit megaphone.fm/adchoices

Why More Creative People Should Be In Leadership Roles

Advertising legend David Droga, founder of Droga5 and now head of Accenture Song, explains why there should be more creatives in the C-suite — and...

Advertising legend David Droga, founder of Droga5 and now head of Accenture Song, explains why there should be more creatives in the C-suite — and why creatives should start seeing themselves as business leaders. Learn more about your ad choices. Visit megaphone.fm/adchoices

Prepare for the Worst With "The Flexible Method"

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How to Make Customers 28% Happier!

Multiple studies prove it: Sustainable products make people happier, and inspire them to spend more money. We go through the research with Thomas McKinlay of...

Multiple studies prove it: Sustainable products make people happier, and inspire them to spend more money. We go through the research with Thomas McKinlay of Ariyh.com. Sponsor: Paper & Packaging Board. Learn more at howlifeunfolds.com/innovation Learn more about your ad choices. Visit megaphone.fm/adchoices

How to Speak and Be Truly Understood

What you say is important, but how you say it matters even more. Tone coach Marshall Davis Jones, author of the new book "Tonal Influence",...

What you say is important, but how you say it matters even more. Tone coach Marshall Davis Jones, author of the new book "Tonal Influence", explains how to master the meaning behind your words. Learn more about your ad choices. Visit megaphone.fm/adchoices

Why LinkedIn Doesn't Want You Going "Viral"

LinkedIn has made some big changes to its algorithm. So what kind of posts does the system now reward? LinkedIn editor in chief Dan Roth...

LinkedIn has made some big changes to its algorithm. So what kind of posts does the system now reward? LinkedIn editor in chief Dan Roth and director of product Alice Xiong walk us through it. Learn more about your ad choices. Visit megaphone.fm/adchoices

Find Meaningful Work in a Post-Career World

How do you find meaningful work? Start by recognizing what is meaningful. Bruce Feiler, author of "The Search", breaks down the lies we tell ourselves...

How do you find meaningful work? Start by recognizing what is meaningful. Bruce Feiler, author of "The Search", breaks down the lies we tell ourselves about work, the many different jobs we have, and the literal ABCs of meaning. Learn more about your ad choices. Visit megaphone.fm/adchoices

Everything You Know About Dieting Is Wrong

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Write Emails That People Actually Open

Expert copywriter Laura Belgray explains what you're doing wrong in your emails (and especially your newsletters), and how a few simple changes can boost open...

Expert copywriter Laura Belgray explains what you're doing wrong in your emails (and especially your newsletters), and how a few simple changes can boost open rates and engagement. Laura's copywriting company is at TalkingShrimp.com, and her new book is "Tough Titties: On Living Your Best Life When You're the F'ing Worst". — Book time with Jason at intro.co/jasonfeifer Learn more about your ad choices. Visit megaphone.fm/adchoices

Running Ads Inside Fortune Cookies?

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When Someone Has More Power Than You

How do you navigate tricky power dynamics at work? Leadership consultant (and author of the new book "Quick Confidence") Selena Rezvani has the answer. And...

How do you navigate tricky power dynamics at work? Leadership consultant (and author of the new book "Quick Confidence") Selena Rezvani has the answer. And it all starts by working with the person... and not their power. Learn more about your ad choices. Visit megaphone.fm/adchoices

How to Talk About Hard Things

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How to Catch and Hold Someone's Attention

In this special 300th episode, Jason reveals some of the biggest lessons he's learned in communications — including a fascinating shift in podcasting, how to...

In this special 300th episode, Jason reveals some of the biggest lessons he's learned in communications — including a fascinating shift in podcasting, how to build a newsletter people really want to read, and more. If you want to reach an audience of any kind, even just an audience of one, you'll want to hear this. Learn more about your ad choices. Visit megaphone.fm/adchoices

"I Feel Behind in My Career. Help!"

This episode turns into a Sliding Doors special. Jason talks to a former colleague from 20 years ago, whose career didn't turn out the way...

This episode turns into a Sliding Doors special. Jason talks to a former colleague from 20 years ago, whose career didn't turn out the way he hoped for, and then offers advice on how to play catch up. This episode is from Jason's other podcast, Help Wanted, which you can find here: https://link.chtbl.com/LsYdERXQ Learn more about your ad choices. Visit megaphone.fm/adchoices

Why, Like, It's Good to Use Words Like "Like"

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Are You Too Curious For A Traditional Career?

You don't want to be locked down. You'd rather have multiple sources of income. But how? Eloise Skinner, author of the new book "But Are...

You don't want to be locked down. You'd rather have multiple sources of income. But how? Eloise Skinner, author of the new book "But Are You Alive?", explains. Our sponsors: Sunday - Get 20% off when you visit getsunday.com/PROBLEMSOLVERS at checkout. Factor - Head to factormeals.com/problemsolvers50 and use code problemsolvers50 to get 50% off your first box. Learn more about your ad choices. Visit megaphone.fm/adchoices

Very Real Talk About Launching A Startup

This is how founders should always talk! Chris Mears has been in startups for 20 years, and talks honestly about the challenges of getting his...

This is how founders should always talk! Chris Mears has been in startups for 20 years, and talks honestly about the challenges of getting his new one, Wild Clean, off the ground. Contribute to his Kickstarter at launch.wildclean.com Learn more about your ad choices. Visit megaphone.fm/adchoices

How to Win Big in a Recession

Pat Flynn and Matt Garland of Smart Passive Income share what entrepreneurs need to do today to improve their business. This is a special bonus...

Pat Flynn and Matt Garland of Smart Passive Income share what entrepreneurs need to do today to improve their business. This is a special bonus "roundtable" episode of Problem Solvers, and the beginning of a fun experiment where Entrepreneur Podcast Network hosts join together to discuss the subjects most important to you.  Learn more about your ad choices. Visit megaphone.fm/adchoices

His Product Wouldn't Sell... Until He Changed This

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Why This Brand Shares Its Customers' Worst Insults

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Finding Your Company's Deep Purpose

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The 6-Step Plan to Growing A Small Business

Donald Miller made 537 mistakes in growing his business, and he did six things right. In this episode, the author of the new book "How...

Donald Miller made 537 mistakes in growing his business, and he did six things right. In this episode, the author of the new book "How to Grow Your Small Business" explains all six. Learn more about your ad choices. Visit megaphone.fm/adchoices

The 3 Most Important Questions, with Naveen Jain

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Hey, Leaders: Would You Follow You?

Leadership expert Logan Stout asks his clients that all the time. In this episode, he explains how leaders lose their way, and takes us into...

Leadership expert Logan Stout asks his clients that all the time. In this episode, he explains how leaders lose their way, and takes us into a powerful coaching session where he helped a leader reconnect with the things that matter most. Learn more about your ad choices. Visit megaphone.fm/adchoices

How This Newsletter Writer Got 325,000 Subscribers

Lenny Rachitsky built a thriving newsletter about product development. Here's how he did it, step by step, and how he's now making more money from...

Lenny Rachitsky built a thriving newsletter about product development. Here's how he did it, step by step, and how he's now making more money from the newsletter than he did as a product lead at Airbnb. Learn more about your ad choices. Visit megaphone.fm/adchoices

It's Time to Think Differently About Productivity

To avoid burnout, we can't just think about task management. We need to also think about energy management... and how productivity doesn't just mean "getting...

To avoid burnout, we can't just think about task management. We need to also think about energy management... and how productivity doesn't just mean "getting lots of stuff done." In this conversation with psychotherapist Katherine Morgan Schafler, author of the new book "The Perfectionist's Guide to Losing Control", she offers strategies for building yourself up for the long haul. Learn more about your ad choices. Visit megaphone.fm/adchoices

Perfectionism Can Be Your Advantage

Have you been told you're a perfectionist — and not in a good way? Psychotherapist Katherine Morgan Schafler says we have it all wrong, and...

Have you been told you're a perfectionist — and not in a good way? Psychotherapist Katherine Morgan Schafler says we have it all wrong, and explains how you can use perfectionism as a strength. She's the author of the new book "The Perfectionist's Guide to Losing Control". See NordLocker Business in action now with a 3-month free trial here nordlocker.com/creators with code PROBLEMSOLVERS Learn more about your ad choices. Visit megaphone.fm/adchoices

What People of 1923 Thought About Work In 2023

In 1923, a famous scientist predicted how work would change in 2023. Now, 100 years later, we can confirm: He was shockingly right… and yet...

In 1923, a famous scientist predicted how work would change in 2023. Now, 100 years later, we can confirm: He was shockingly right… and yet totally wrong. What happened? The answers can tell you a lot about what’s coming in the next 100 years, and how technology will (and maybe won’t) change work forever. This episode originally aired on the podcast "Build For Tomorrow". Learn more about your ad choices. Visit megaphone.fm/adchoices

How to Set Boundaries: A Live Intervention!

Are you setting the right boundaries at work? In this episode, we pick apart a very real relationship between an employee and employer, and see...

Are you setting the right boundaries at work? In this episode, we pick apart a very real relationship between an employee and employer, and see where boundaries end... and where assumptions begin. For more like it, listen to the new podcast "Help Wanted". This episode is sponsored by Target Accelerators. Learn more here: https://entm.ag/targetaccelerators Learn more about your ad choices. Visit megaphone.fm/adchoices

What Your Time Is Worth (and What to Pay to Outsource It)

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Looking to Buy A Business? These Are the Top 500!

Special announcement! Our annual Franchise 500 list is out, providing you with the best opportunities to buy a business. Which is right for you? Entrepreneur...

Special announcement! Our annual Franchise 500 list is out, providing you with the best opportunities to buy a business. Which is right for you? Entrepreneur magazine Jason Feifer explains what goes into the list, and how it can benefit you. Learn more at entrepreneur.com/franchise500 Learn more about your ad choices. Visit megaphone.fm/adchoices

How This Podcaster Gets 10 Million Downloads A Month

Jordan Harbinger (of the Jordan Harbinger Show) hosts a top podcast that makes big bucks. But how did he build it, and how can you...

Jordan Harbinger (of the Jordan Harbinger Show) hosts a top podcast that makes big bucks. But how did he build it, and how can you build your own profitable show? On this episode, he explains. This episode is sponsored by Target Accelerators. Learn more here: https://entm.ag/targetaccelerators Learn more about your ad choices. Visit megaphone.fm/adchoices

How I Won This Angry Customer’s Business Back

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Make A Big Impact As An Outsider

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How This Guy Saved Barbie From Cultural Extinction

When Barbie sales were falling, the company asked Richard Dickson to help save the famous toy. He became its president and COO — and here,...

When Barbie sales were falling, the company asked Richard Dickson to help save the famous toy. He became its president and COO — and here, he explains the four-point playbook he drew up to turn Barbie sales around. (And it worked!) Learn more about your ad choices. Visit megaphone.fm/adchoices

Hack Your Bureaucracy!

Bureaucracy doesn't have to grind you down, says Marina Nitze, who has fixed government bureaucracies and now has lessons for us all. She's the co-author...

Bureaucracy doesn't have to grind you down, says Marina Nitze, who has fixed government bureaucracies and now has lessons for us all. She's the co-author of the new book, "Hack Your Bureaucracy." Learn more about your ad choices. Visit megaphone.fm/adchoices

From a Side Hustle to Employing 400 Women In Peru

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How Smart Passive Income's Cofounders Thrive Together

How do you build a great cofounder relationship? Pat Flynn and Matt Gartland have figured it out — and have built Smart Passive Income into...

How do you build a great cofounder relationship? Pat Flynn and Matt Gartland have figured it out — and have built Smart Passive Income into a gigantic success. Here, they explain how. Learn more about your ad choices. Visit megaphone.fm/adchoices

How FamousBirthdays.com Drives 25 Million Users A Month

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Solve Big Problems By Solving Little Problems

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How to Delegate in Three Easy Steps

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How to Promote Yourself, Even When You’re Uncomfortable

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Why Quitting Something Can Be Your Best Move

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The Climate Problem We All Have Wrong

Climate change is described as a “generational battle,” in which young people care and older people don’t. But this is a perfect example of how...

Climate change is described as a “generational battle,” in which young people care and older people don’t. But this is a perfect example of how we think about generations all wrong — and that has big consequences. If we can drop our assumptions about generational divides, we might just have a shot at solving some of the world’s most urgent problems. Sponsor: Paper & Packaging Board. Learn more at howlifeunfolds.com Learn more about your ad choices. Visit megaphone.fm/adchoices

What Happens When You Stop Checking Email Daily

Yes, it's possible to detach yourself from email! And it might even help you get more work done. Kim Kaupe, founder of Bright Ideas Only,...

Yes, it's possible to detach yourself from email! And it might even help you get more work done. Kim Kaupe, founder of Bright Ideas Only, explains the grand email experiment she's undergone, and how it transformed her business. Learn more about your ad choices. Visit megaphone.fm/adchoices

Chip Gaines: "Without Change, There's No Growth"

Change didn't come easy to Chip Gaines, who went through an "identity crisis" as he transformed from an anonymous home builder to one of the...

Change didn't come easy to Chip Gaines, who went through an "identity crisis" as he transformed from an anonymous home builder to one of the most beloved people on TV (with Fixer Upper, and now the Magnolia brand he cofounded with his wife Joanna). Here he talks about that evolution, and what he's learned about finding opportunity in the unexpected. Learn more about your ad choices. Visit megaphone.fm/adchoices

Treat Your Brain and Your Team Sustainably

What does it mean to run a sustainable business? It's about building something that can last. In this episode we look at two unexpected "sustainable"...

What does it mean to run a sustainable business? It's about building something that can last. In this episode we look at two unexpected "sustainable" approaches — what your brain needs after a hard day of work, and how to build a team that'll survive the ups and downs. Sponsor: Paper & Packaging Board. Learn more at howlifeunfolds.com Learn more about your ad choices. Visit megaphone.fm/adchoices

How to Predict the Future (But for Real)

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Spot the Opportunities That Others Don't

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An FBI Hostage Negotiators Guide to Building Rapport

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Solving the Unsolvable Problems, with Russ Roberts

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How Values Can Shape Your Business Model

What does it really take to make a brand eco-friendly? For Shine Pet Food, it meant sweating every CO2 molecule—and making hard, expensive decisions. Sponsor:...

What does it really take to make a brand eco-friendly? For Shine Pet Food, it meant sweating every CO2 molecule—and making hard, expensive decisions. Sponsor: Paper & Packaging Board. Learn more at howlifeunfolds.com Learn more about your ad choices. Visit megaphone.fm/adchoices

Push Beyond Your Boundaries, with John Lee

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Bringing Change to an Industry That Really Needs It

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How to Get the Information You Need

As business and local media shrinks, how can you find the information that helps you grow your business? Chris Roush, author of the book "The...

As business and local media shrinks, how can you find the information that helps you grow your business? Chris Roush, author of the book "The Future of Business Journalism", offers new ways to stay on top of everything. Learn more about your ad choices. Visit megaphone.fm/adchoices

Use the Right Words to Reach More People

Lomi is a composter that rarely uses the word "compost". Why? Because its creators developed deep insight into how the right language can help them...

Lomi is a composter that rarely uses the word "compost". Why? Because its creators developed deep insight into how the right language can help them reach more customers, helping them reach beyond just the "eco-minded" crowd. Sponsor: Paper & Packaging Board. Learn more at howlifeunfolds.com Learn more about your ad choices. Visit megaphone.fm/adchoices

Why Is This Company A Web3 Company?

Confused about Web3? This is the episode for you! I always wonder why a company uses web3 technology, when it seems to be doing the...

Confused about Web3? This is the episode for you! I always wonder why a company uses web3 technology, when it seems to be doing the same thing as a web2 company. So I asked someone. Today, I have a very candid conversation with Rusty Matveev, chief strategy officer at Calaxy, a web3 company. Learn more about your ad choices. Visit megaphone.fm/adchoices

Emails That Should Have Never Been Sent, with Nicole Lapin

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Sustainability Is A Business Opportunity

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Learn more about your ad choices. Visit megaphone.fm/adchoices

The Power of Conflict, with Bar Rescue's Jon Taffer

The world is full of conflict, but Bar Rescue's Jon Taffer says most people approach it all wrong. They either see conflict as something to...

The world is full of conflict, but Bar Rescue's Jon Taffer says most people approach it all wrong. They either see conflict as something to avoid, or they argue with emotion and a winner-take-all mentality. “If we're going to engage together, I should have a purpose for engaging with you,” he says. In this conversation, inspired by his new book "The Power of Conflict", Taffer explains how to use conflict purposefully and constructively. Learn more about your ad choices. Visit megaphone.fm/adchoices

How to Find Great Talent, with Tyler Cowen

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The Four-Day Workweek Is Here

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Turning Plastic Trash Into Construction Materials

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How to Balance Predictability With Surprise

What's the secret to making something great? It's a combination of predictability and surprise — and a healthy Rule of Rules. To find out what...

What's the secret to making something great? It's a combination of predictability and surprise — and a healthy Rule of Rules. To find out what all this means, listen to this, our special 250th episode of Problem Solvers! Learn more about your ad choices. Visit megaphone.fm/adchoices

How Nintendo's Battle over Wii Sports Was Won

In 2006, a debate raged inside of Nintendo: Do they bundle their new Wii console with the game Wii Sports, or sell the game separately?...

In 2006, a debate raged inside of Nintendo: Do they bundle their new Wii console with the game Wii Sports, or sell the game separately? Reggie Fils- Aimé was president of North America at the time, and he argued yes — because even though it meant giving up revenue upfront, it would lead to more Wii sales later. Here, he explains the battle and how he won it. Learn more about your ad choices. Visit megaphone.fm/adchoices

Behind the Scenes of A Kickstarter and Shark Tank Fail

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A Star Trek Legend’s Advice on How to Be More Creative

John de Lancie, best known as Q from Star Trek, gives fantastic advice on how to find inspiration. It's not something to seek; it's a...

John de Lancie, best known as Q from Star Trek, gives fantastic advice on how to find inspiration. It's not something to seek; it's a habit to build. (John was recorded at ciLive! in Des Moines.) Learn more about your ad choices. Visit megaphone.fm/adchoices

Making Good Ideas Bigger, with Summit's Elliott Bisnow

Sometimes an idea won't work until it's bigger. So how can you start thinking bigger yourself? A conversation with Summit cofounder Elliott Bisnow, coauthor of...

Sometimes an idea won't work until it's bigger. So how can you start thinking bigger yourself? A conversation with Summit cofounder Elliott Bisnow, coauthor of "Make No Small Plans". Learn more about your ad choices. Visit megaphone.fm/adchoices

A Ukranian Entrepreneur Pivots During War

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Rethink Your Goals... and Your Calendar

Are you prepared for new opportunities? Here, I offer a new way to approach your goals, and a plan for you to achieve "calendar zero." Learn...

Are you prepared for new opportunities? Here, I offer a new way to approach your goals, and a plan for you to achieve "calendar zero." Learn more about your ad choices. Visit megaphone.fm/adchoices

Extract Yourself From the Weeds and Lead More Strategically

If you lead a team or organisation, your daily demands may suck all your time — leaving no space for strategic thinking. How can you...

If you lead a team or organisation, your daily demands may suck all your time — leaving no space for strategic thinking. How can you fix that? I talk to Richard Medcalf, founder of Xquadrant and an executive coach, about four mindshifts you can make now. Learn more about your ad choices. Visit megaphone.fm/adchoices

What Makes You Stand Out? It May Not Be What You Think

In this episode, a candid conversation with a 16-year-old entrepreneur and an important lesson for us all: To identify what makes us special, we need...

In this episode, a candid conversation with a 16-year-old entrepreneur and an important lesson for us all: To identify what makes us special, we need to dig deeper — not just into who we are and what we do, but into who we’re trying to appeal to. Learn more about your ad choices. Visit megaphone.fm/adchoices

His Marketing Post About Ukraine Went Very, Very Wrong

Mac wanted to draw attention to his company's event, so he posted on LinkedIn... and made a joke about Russia's invasion of Ukraine. The internet...

Mac wanted to draw attention to his company's event, so he posted on LinkedIn... and made a joke about Russia's invasion of Ukraine. The internet erupted in anger. In this episode, a rare kind of conversation: Mac apologizes, explains where such a stupid post came from, and we explore the human side of public shaming. Learn more about your ad choices. Visit megaphone.fm/adchoices

How Your Body Language Impacts Your Business

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Learn more about your ad choices. Visit megaphone.fm/adchoices

What Self Care Really Looks Like

We hear a lot about self care, but what does it really look like and how can entrepreneurs put it into practice? Here, an inspiring...

We hear a lot about self care, but what does it really look like and how can entrepreneurs put it into practice? Here, an inspiring conversation about taking care of yourself with Rosie Acosta, author of the new book "You Are Radically Loved". Learn more about your ad choices. Visit megaphone.fm/adchoices

How Jimmy Fallon Found His "Why"

How The Tonight Show host built his career and an entertainment empire — by first identifying his most important mission. This is a reading of...

How The Tonight Show host built his career and an entertainment empire — by first identifying his most important mission. This is a reading of the January/February 2022 cover story in Entrepreneur magazine, plus a special behind-the-scenes story about the interview. Learn more about your ad choices. Visit megaphone.fm/adchoices

How Can Artificial Intelligence Help You Now?

If you want to put AI to use in your business, you have to stop focusing on the whiz-bang cool stuff — and start focusing...

If you want to put AI to use in your business, you have to stop focusing on the whiz-bang cool stuff — and start focusing on the really boring, really useful stuff. Sam Ransbotham, a professor of information Systems at the Boston College (and host of the podcast Me, Myself, and AI) explains. Learn more about your ad choices. Visit megaphone.fm/adchoices

Become A Better Investor and Negotiator, with Nicole Lapin

Best-selling author Nicole Lapin, author of the new book Miss Independent, shares tips for investing and negotiating your way to wealth. Learn more about your ad...

Best-selling author Nicole Lapin, author of the new book Miss Independent, shares tips for investing and negotiating your way to wealth. Learn more about your ad choices. Visit megaphone.fm/adchoices

What You Can Learn From the World of Franchising

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The Hard Decisions To Protect Your Supply Chain

As supply chain issues harm so many businesses, we look at how one startup proactively avoided problems: It is Bartesian, and it made hard decisions...

As supply chain issues harm so many businesses, we look at how one startup proactively avoided problems: It is Bartesian, and it made hard decisions more than a year ago that are paying off now. Learn more about your ad choices. Visit megaphone.fm/adchoices

How To Tell A Good Publicist From A Bad One

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Find Your Strengths and Scale Them

How do you build a sustainable business? Figure out what you’re great at, and then how to build a great team around you. Jon Bier...

How do you build a sustainable business? Figure out what you’re great at, and then how to build a great team around you. Jon Bier did it; he now runs multiple companies, including Jack Taylor PR, and advises many others. But it did not come easy. Here, he shares the hardest lessons he learned. (Also, check out Jon’s podcast, One Day with Jon Bier.) Learn more about your ad choices. Visit megaphone.fm/adchoices

Ray Dalio Says: Write Down Your Ideas!

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Efficiency Can Make You Inefficient

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How to Build A Network Effect, with a16z's Andrew Chen

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Learn more about your ad choices. Visit megaphone.fm/adchoices

Reasons to be Optimistic About Cybersecurity

It feels like everyone's just one hack away from disaster, but cybersecurity expert Adam Levin (host of the podcast What the Hack) says things are...

It feels like everyone's just one hack away from disaster, but cybersecurity expert Adam Levin (host of the podcast What the Hack) says things are going to get better. Here, he explains how we're going to solve this problem — or at least adapt to it. Learn more about your ad choices. Visit megaphone.fm/adchoices

What To Tell Yourself When You're Stressed

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How to Win Customers By the Millions, with Joy Mangano

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I Stopped Saying This Word. It Changed Everything.

Swapping out even a simple word in your vocabulary can shift your mindset and re-center your true priorities. This episode is all about how we...

Swapping out even a simple word in your vocabulary can shift your mindset and re-center your true priorities. This episode is all about how we can be more careful and strategic with our language. Learn more about your ad choices. Visit megaphone.fm/adchoices

When Do Founders Stop Running Their Social Media?

Natalie Ebel is the co-creator of Backdrop, an innovative paint company that was just acquired. But even as her company has grown and her job...

Natalie Ebel is the co-creator of Backdrop, an innovative paint company that was just acquired. But even as her company has grown and her job has gotten busier, she refuses to outsource her brand's social media. Why? Because it's a critical connection to her consumer, she says — and a key to building the brand's great community. Learn more about your ad choices. Visit megaphone.fm/adchoices

Run the Right Experiments, with GoDaddy CEO Aman Bhutani

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Why Jim Cramer is Bullish on Small Business

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Everything Is Just The Next Thing

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Michael Dell's Path to Success: Take Risks!

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Start With Your Audience: Advice from Wondery CEO Jen Sargent

What makes a great podcast? The same thing that makes a great business: Start with your audience and build from there. In this conversation, I...

What makes a great podcast? The same thing that makes a great business: Start with your audience and build from there. In this conversation, I speak with Jen Sargent, CEO of Wondery, a podcast company that has created many big hits (Dirty John, Dr. Death) and was acquired this year by Amazon. We talk about growing during difficult times, building stories that connect with audiences, and taking risks inside the data-driven world of Amazon. Learn more about your ad choices. Visit megaphone.fm/adchoices

You Should Embrace Uselessness

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How one CEO Built a Company to Help Prevent Forest Fires

We all see problems, but how do we build a business designed to solve them? In this episode, we follow Tim Barat's journey. Tim was...

We all see problems, but how do we build a business designed to solve them? In this episode, we follow Tim Barat's journey. Tim was a high-school dropout working as an electricity lineman and is now the cofounder and CEO of Gridware, a company that's helping to improve electric grid safety and help reduce wildfires. This episode is sponsored by AT&T Business. To learn more about how AT&T Business can help keep your business going, visit att.com/solvers. Learn more about your ad choices. Visit megaphone.fm/adchoices

Work Your Next Job

Want to get ahead? Expand beyond the things being asked of you, and focus on the things *nobody* asks you to do. I explain my...

Want to get ahead? Expand beyond the things being asked of you, and focus on the things *nobody* asks you to do. I explain my "Work Your Next Job" philosophy, share some of my own stories, and then play stories from listeners Richelle DeVoe, Jules Hogan, and Erica Sinner. Learn more about your ad choices. Visit megaphone.fm/adchoices

The Mindset That Helps You Hit the NYT Best-Seller List

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What It Takes To Be A Superforecaster

When there are many options in front of us, how can we pick the best one? Warren Hatch has the answer. He's the CEO of...

When there are many options in front of us, how can we pick the best one? Warren Hatch has the answer. He's the CEO of Good Judgment, a forecasting company that fosters a team of "superforecasters" — people who are exceptionally good at looking at situations and predicting what'll happen next. What are they doing? And how can we do it too? Learn more about your ad choices. Visit megaphone.fm/adchoices

Maria Sharapova: "I Hire People I Can Lose With"

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Hey Freelancers, Fix Your Portfolio!

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A Leader Who Asks, "Should I Still Be CEO?"

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When Internet Connectivity Goes Out

An internet connection is the lifeblood of any business, so how can you maximize your uptime? In this special episode brought to you by AT&T Business,...

An internet connection is the lifeblood of any business, so how can you maximize your uptime? In this special episode brought to you by AT&T Business, we hear from entrepreneurs who have struggled with lost connectivity and about how you can solve the problem. This episode is sponsored by AT&T Business. To learn more about how AT&T Business can help keep your business going, visit att.com/solvers. Learn more about your ad choices. Visit megaphone.fm/adchoices

You Know Change Is Necessary. What's Next?

When things are going wrong, how do you know what change to make? Wharton professor Katy Milkman, author of the book "How to Change", explains...

When things are going wrong, how do you know what change to make? Wharton professor Katy Milkman, author of the book "How to Change", explains a few simple ways to identify the best path forward. Learn more about your ad choices. Visit megaphone.fm/adchoices

How Do You Compete Against the Biggest Companies?

Sridhar Ramaswamy is building a search engine called Neeva, because he sees a white space left open by Google (where he used to work). Is...

Sridhar Ramaswamy is building a search engine called Neeva, because he sees a white space left open by Google (where he used to work). Is he crazy, or does he understand innovation on a deep level? Here, he explains how to see opportunity in even the most crowded spaces. This episode is sponsored by AT&T Business. To learn more about how AT&T Business can help keep your business going, visit att.com/solvers. Learn more about your ad choices. Visit megaphone.fm/adchoices

Investing in the Future, Even As the Past Falls Apart

When things go wrong, we often look backwards to fix them. But when Dribble got hit hard by Covid, Michael Sacca and his team started...

When things go wrong, we often look backwards to fix them. But when Dribble got hit hard by Covid, Michael Sacca and his team started thinking ahead. He explains how to look past the initial panic and start using crisis as an opportunity for improvement. This episode is sponsored by AT&T Business. To learn more about how AT&T Business can help keep your business going, visit att.com/solvers. Learn more about your ad choices. Visit megaphone.fm/adchoices

How to Talk To Strangers

Are you uncomfortable talking to strangers? It's time to get comfortable! Talking to strangers has many personal and professional benefits — and it's something you...

Are you uncomfortable talking to strangers? It's time to get comfortable! Talking to strangers has many personal and professional benefits — and it's something you can learn to do better. Joe Keohane, author of the book "The Power of Strangers: The Benefits of Connecting In A Suspicious World", explains how. This episode is sponsored by AT&T Business. To learn more about how AT&T Business can help keep your business going, visit att.com/solvers. Learn more about your ad choices. Visit megaphone.fm/adchoices

The Surprising Importance of To-Go Cocktails

You can learn a lot from a simple margarita… because when you take one home from a restaurant in America, you’re participating in a change...

You can learn a lot from a simple margarita… because when you take one home from a restaurant in America, you’re participating in a change that was hundreds of years in the making. In this episode, we dig deep into how cocktails-to-go became suddenly legal (and why they were once illegal in the first place). It’s a surprisingly complex story that reveals our weird history with alcohol, and how the smallest shifts can lead to unexpectedly massive changes, and how entrepreneurs can take advantage. This episode is from my other podcast, Build For Tomorrow. Learn more about your ad choices. Visit megaphone.fm/adchoices

How to Live Like Ancient Royalty

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What Five Psychics Told Me

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Wondery: One Hundred Percent with Marcus Lemonis

One Hundred Percent with Marcus Lemonis is a little bit of a masterclass, a cocktail party and a Sunday drive all wrapped up into 30...

One Hundred Percent with Marcus Lemonis is a little bit of a masterclass, a cocktail party and a Sunday drive all wrapped up into 30 minutes with an audience invited to listen in. Marcus values family, community, character and ethics and helps small business owners who need his guidance and investment. His process is very personal and provides valuable insight through his ability to identify both problems and solutions. For years he has transformed the trajectory of businesses and the lives of its founders. Listeners will get to enjoy fun and unfiltered conversations centered around mentoring entrepreneurs. The entrepreneurs that Marcus invites onto the show are creating products or services that will impact the world for the better. In each episode, listeners will meet the most exciting generation of business owners, including Charles Barkley, Kathy Ireland, Al Roker and Nicole Miller, and all the innovative ventures coming to and disrupting the market. Marcus talks to CEOs, entrepreneurs, inventors and all kinds of new leaders in the only way he knows how, it gets personal. They also talk about something successful people rarely reveal, what they need to take their success to the next level. Marcus and the guest explore that question in an effort to solve that puzzle.. Listen Here: http://wondery.fm/100PercentSolver Learn more about your ad choices. Visit megaphone.fm/adchoices

Solving the Top 3 Marketing Mistakes

People.ai CMO Justin Shriber, host of the "Legends of Sales and Marketing" podcast, walks us through the top three marketing mistakes he sees entrepreneurs make...

People.ai CMO Justin Shriber, host of the "Legends of Sales and Marketing" podcast, walks us through the top three marketing mistakes he sees entrepreneurs make — and explains how to fix them. Learn more about your ad choices. Visit megaphone.fm/adchoices

How to Raise Entrepreneurial Kids

Amy Morin, author of the book "13 Things That Strong Kids Do", explains how to create the entrepreneurial spark — and how, in the entrepreneurial...

Amy Morin, author of the book "13 Things That Strong Kids Do", explains how to create the entrepreneurial spark — and how, in the entrepreneurial quest, adults and kids all grapple with the same big issues. Set Your Children Up for Success with Entrepreneur Kids: All About Money.  Learn more about your ad choices. Visit megaphone.fm/adchoices

Turn Your Passion Into A Career

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How to Start Over, with NBA Star Chris Bosh

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200th Episode Special! The Change We Resist Is The Change We Need

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Don't Ask "Why Now?" Ask "Why NOT Now?" (With Jim McKelvey)

The hardest question in entrepreneurship might be this: "When?" Square cofounder (and author of the book Innovation Stack) Jim McKelvey has thought deeply about this...

The hardest question in entrepreneurship might be this: "When?" Square cofounder (and author of the book Innovation Stack) Jim McKelvey has thought deeply about this question, and has a helpful way of thinking about timing... both in business, and in life. Learn more about your ad choices. Visit megaphone.fm/adchoices

Stop Networking and Start Connecting!

Everyone hates networking, but everyone knows that they need to build their network. What to do? Jon Levy, author of the new book "You're Invited",...

Everyone hates networking, but everyone knows that they need to build their network. What to do? Jon Levy, author of the new book "You're Invited", explains how to build meaningful connections in a totally different way. Learn more about your ad choices. Visit megaphone.fm/adchoices

When Your Big Plans Change, with Taboola's Adam Singolda

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How to Switch Jobs and Succeed, with James Altucher

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Embracing Life's Transitions, with Stacy London

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A Better Way to Describe What You Do

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How Ryan Reynolds Makes Ads Go Viral

How do you poke fun at something in a way that excites everyone and upsets no one? It's a skill that actor Ryan Reynolds has...

How do you poke fun at something in a way that excites everyone and upsets no one? It's a skill that actor Ryan Reynolds has mastered—as his marketing company, Maximum Effort, churns out one viral hit after another. In this conversation with Entrepreneur editor in chief Jason Feifer, he shares how he does it. Learn more about your ad choices. Visit megaphone.fm/adchoices

Reconsider the Impossible

The pandemic taught us an important lesson: The things we once thought were impossible might actually be our greatest opportunities. Learn more about your ad choices....

The pandemic taught us an important lesson: The things we once thought were impossible might actually be our greatest opportunities. Learn more about your ad choices. Visit megaphone.fm/adchoices

Chip Gaines on Building A Powerful Network

Chip Gaines (of Fixer Upper) loves people who say yes. “People who say yes to life, yes to hard work, and yes to risk, but...

Chip Gaines (of Fixer Upper) loves people who say yes. “People who say yes to life, yes to hard work, and yes to risk, but who aren’t yes-people,” he writes in his new memoir, called No Pain, No Gaines. In this conversation, we talk about the power of building a network, imposter syndrome, getting through hard times, and so, so much more! Learn more about your ad choices. Visit megaphone.fm/adchoices

The Equity Crowdfunding Rules Just Changed

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What It Really Takes To Build A Community

Entrepreneurs know that it's important to build a community—but how do you really do it? In this episode, Smart Passive Income community experience director Jay...

Entrepreneurs know that it's important to build a community—but how do you really do it? In this episode, Smart Passive Income community experience director Jay Clouse explains how he developed a premium community from a small slice of the site's overall user base. Jay is also the host of the podcast Creative Elements. Learn more about your ad choices. Visit megaphone.fm/adchoices

Do Great Things Without Destroying Yourself

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Build A Mindset That Prepares You For Anything

Most people say "I can't do that." Entrepreneurs say, "Let's figure out what I CAN do." How do you develop that kind of mindset? I...

Most people say "I can't do that." Entrepreneurs say, "Let's figure out what I CAN do." How do you develop that kind of mindset? I talk with educator Charlene Walters, author of the new book "Launch Your Inner Entrepreneur: 10 Mindset Shifts for Women to Take Action, Unleash Creativity and Achieve Financial Success". Learn more about your ad choices. Visit megaphone.fm/adchoices

How to Recognize and Destroy Your Boundaries

The pandemic offered us a gift: It forced us to blow past the boundaries we'd set up for ourselves. Now let's keep doing it. How?...

The pandemic offered us a gift: It forced us to blow past the boundaries we'd set up for ourselves. Now let's keep doing it. How? I share my own thoughts, then talk with Mario Armstrong, host of the Never Settle Show and the Wake Up and Level Up podcast. Learn more about your ad choices. Visit megaphone.fm/adchoices

Did You Really Set Yourself Up For Success?

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Do We Lose Skills Because of Technology?

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How to Scale Yourself

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What Will 2021 Bring? Here's What They Predicted In 1921

People in 1921 made big, bold predictions for what would happen in 2021... and many of them were surprisingly accurate. We explore what they said,...

People in 1921 made big, bold predictions for what would happen in 2021... and many of them were surprisingly accurate. We explore what they said, what it all means, and how it can inspire us to build even greater things tomorrow. Learn more about your ad choices. Visit megaphone.fm/adchoices

Wondery: Business Movers

In Wondery’s newest series, Business Movers, host Lindsay Graham dives deep into the inner workings of some of the most successful companies of all time....

In Wondery’s newest series, Business Movers, host Lindsay Graham dives deep into the inner workings of some of the most successful companies of all time. From the origin stories of their famed leaders to the million dollar idea that catapulted them to success, how exactly did these companies grow from an idea and a dream to multi- billion dollar corporations? Hear the landmark decisions, the scandals, and the stunning triumphs that made them who they are. First up: Walt Disney. Listen at http://wondery.fm/solvers_movers Learn more about your ad choices. Visit megaphone.fm/adchoices

Building Human Trust In A Digital World

How can you provide a great digital product or service, while still providing the human contact that consumers want? The mortgage company Own Up originally...

How can you provide a great digital product or service, while still providing the human contact that consumers want? The mortgage company Own Up originally got that balance wrong... and fixing it transformed their business. Learn more about your ad choices. Visit megaphone.fm/adchoices

How Parenthood Can Help Your Work (Even In A Pandemic!)

These stressed-out parents discovered new ways to expand their businesses. Business consultant Terry Rice explains how. Learn more about your ad choices. Visit megaphone.fm/adchoices

These stressed-out parents discovered new ways to expand their businesses. Business consultant Terry Rice explains how. Learn more about your ad choices. Visit megaphone.fm/adchoices

What We Learned About Change In 2020

This was a hard year, but also a good year. Why? Because we were forced to make change. Here are the lessons we should take...

This was a hard year, but also a good year. Why? Because we were forced to make change. Here are the lessons we should take into 2021. Learn more about your ad choices. Visit megaphone.fm/adchoices

What Makes You Memorable?

It may not be what you think! In this episode, Jason Feifer explains why "quality isn't enough." Learn more about your ad choices. Visit megaphone.fm/adchoices

It may not be what you think! In this episode, Jason Feifer explains why "quality isn't enough." Learn more about your ad choices. Visit megaphone.fm/adchoices

Treat Your Brand Like It's A Mission

How do you create passionate customers? Little Spoon's Lisa Barnett has an answer: Treat your brand like it's a mission—identifying an enemy, releasing a manifesto,...

How do you create passionate customers? Little Spoon's Lisa Barnett has an answer: Treat your brand like it's a mission—identifying an enemy, releasing a manifesto, and offering many ways to onboard your audience. In this episode, she explains how to do it all. Learn more about your ad choices. Visit megaphone.fm/adchoices

The Pandemic Can't Change Your Purpose

Baked goods company Foodstirs had big plans for 2020, but had to reinvent everything when the pandemic came. This is a story about the importance...

Baked goods company Foodstirs had big plans for 2020, but had to reinvent everything when the pandemic came. This is a story about the importance of knowing your mission, and how it can keep you focused even when times get tough. Learn more about your ad choices. Visit megaphone.fm/adchoices

"What The Hell Am I Doing?" with Hint Water's Kara Goldin

Ever feel like you're up against the impossible? Hint Water's Kara Goldin did. In this conversation about her new book "Undaunted," she describes how she...

Ever feel like you're up against the impossible? Hint Water's Kara Goldin did. In this conversation about her new book "Undaunted," she describes how she got through her doubts (hint: focus on customers!), how she's expanded her company's mission and wrestled with the challenges of lobbying in Washington, and how anyone can empower themselves to be a leader. Learn more about your ad choices. Visit megaphone.fm/adchoices

Closing A Huge Deal During A Pandemic

How do you pull off the biggest business deal of your life... while a pandemic changes all the rules? That's what John Berkowitz of OJO...

How do you pull off the biggest business deal of your life... while a pandemic changes all the rules? That's what John Berkowitz of OJO Labs pulled off, raising $68.1 million in the process. And here's the craziest part: The pandemic may have been the thing that made it all possible. Learn more about your ad choices. Visit megaphone.fm/adchoices

A Podcast About the People Behind Yelp Reviews

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How Dunkin' Went From A Family Business to a Powerhouse

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Gary Vaynerchuk Solves His Multi-Million-Dollar Problem

Gary Vaynerchuk just entered the consulting industry. Why? In this conversation, Gary tells Entrepreneur editor in chief Jason Feifer about how the new business solves...

Gary Vaynerchuk just entered the consulting industry. Why? In this conversation, Gary tells Entrepreneur editor in chief Jason Feifer about how the new business solves a problem inside his company VaynerMedia, how he developed the products, and what big brands do wrong as they try reaching younger consumers. Learn more about your ad choices. Visit megaphone.fm/adchoices

The Only Time We Have Is Now

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Cutting Back Helped Me Grow

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Merging Companies During A Pandemic (Yikes!)

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Build Relationships That Can Reinvent A Business

Your relationships can transform your business -- so how do you build them right? In this episode, painter Meg O'Hara explains how Covid completely destroyed...

Your relationships can transform your business -- so how do you build them right? In this episode, painter Meg O'Hara explains how Covid completely destroyed her business... and pushed her to rethink her relationships with her clients. Now she's reinvented herself, and her business is stronger than ever. Learn more about your ad choices. Visit megaphone.fm/adchoices

Diversify Your Hiring: How Infosys Did It

As companies across industries talk about broadening their workforces, they’re running into a cold reality: If you just say you want to hire different people,...

As companies across industries talk about broadening their workforces, they’re running into a cold reality: If you just say you want to hire different people, you’ll reach candidates who don’t feel welcomed by the opportunity. This is the story of how the global IT firm Infosys rethought its hiring process, and began attracting a new kind of tech employee. Learn more about your ad choices. Visit megaphone.fm/adchoices

Accidentally Creating the Perfect Remote-Work Tool

Fireflies.ai automatically takes and organizes notes during meetings, and has become super popular in the past few months. But its 26-year-old founders never used...

Fireflies.ai automatically takes and organizes notes during meetings, and has become super popular in the past few months. But its 26-year-old founders never used the term "remote work" when they were building it, because they never thought that's how it would be used. Here's how their unusual partnership, and their bet on a once-futuristic technology, led to the right idea at the right time... without them even knowing. Learn more about your ad choices. Visit megaphone.fm/adchoices

3 Ways to Adapt to the Future

We've gone from panic, to adaptation, to new normal, to... something else? Here are three ways to think about what comes next, and how to...

We've gone from panic, to adaptation, to new normal, to... something else? Here are three ways to think about what comes next, and how to make sure you're as relevant as ever. Learn more about your ad choices. Visit megaphone.fm/adchoices

Your Mission Is Unshakeable (with Tara Mackey)

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How Solving Your Own Problem Turns Into A Business

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When A Big Competitor Suddenly Appears

Madison Semarjian's fashion app Mada was totally unique and making waves... until a massively funded competitor came along. Here's how Madison, fresh out of college,...

Madison Semarjian's fashion app Mada was totally unique and making waves... until a massively funded competitor came along. Here's how Madison, fresh out of college, pivoted to protect her space. Learn more about your ad choices. Visit megaphone.fm/adchoices

Making the Most of Life Transitions, with Bruce Feiler

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When You Have The Right Idea... At The Wrong Time

Sometimes an idea isn't bad... it's just that the timing is bad. So what do you do? In this episode, host Jason Feifer tells two...

Sometimes an idea isn't bad... it's just that the timing is bad. So what do you do? In this episode, host Jason Feifer tells two stories from his own life about finding the right time for once-wrong ideas, and how you can make the most of yours. Learn more about your ad choices. Visit megaphone.fm/adchoices

How to Overcome Our Fear of the New

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He Shared His Profits, And Business Soared

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Retail Horror Stories From Shark Tank's First Contestant

Retail is not as simple as getting products into stores, as Tiffany Krumins learned the hard way. Here are her tough lessons, which she learned...

Retail is not as simple as getting products into stores, as Tiffany Krumins learned the hard way. Here are her tough lessons, which she learned after scoring big on the first-ever episode of Shark Tank. Learn more about your ad choices. Visit megaphone.fm/adchoices

Reinvent Your Business, With Shark Tank's Matt Higgins

The most important question an entrepreneur can ask today: "If I were starting my business today, what business would I build?" We discuss this (and...

The most important question an entrepreneur can ask today: "If I were starting my business today, what business would I build?" We discuss this (and how to reinvent yourself too!) with Matt Higgins, a recurring shark on Shark Tank and CEO of the investment firm RSE Ventures. Learn more about your ad choices. Visit megaphone.fm/adchoices

Bringing An Old Company Into A New World

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Why We Put 137 People On Our Cover

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Seeing Opportunity During Coronavirus, part 4

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How Innovation Works, with Matt Ridley

How do you innovate, and how do you do it in a time of crisis? A conversation with Matt Ridley, author of the book "How...

How do you innovate, and how do you do it in a time of crisis? A conversation with Matt Ridley, author of the book "How Innovation Works". Learn more about your ad choices. Visit megaphone.fm/adchoices

You're Prepared For Crisis, Whether You Know It Or Not

Entrepreneurs can get through anything. Why? Because they've already been prepared for the worst. Hear host Jason Feifer's thoughts, and then a conversation with "The...

Entrepreneurs can get through anything. Why? Because they've already been prepared for the worst. Hear host Jason Feifer's thoughts, and then a conversation with "The Soul of an Entrepreneur" author David Sax. Learn more about your ad choices. Visit megaphone.fm/adchoices

How to Be A Better Writer

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Why Now Is The Best Time To Go For It

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"I Pivoted My Business During Coronavirus. Now What?"

Many entrepreneurs have pivoted online, offering new digital services in order to keep their business afloat. Now they’re wondering: Is this really sustainable? Small-business expert...

Many entrepreneurs have pivoted online, offering new digital services in order to keep their business afloat. Now they’re wondering: Is this really sustainable? Small-business expert Amanda Brinkman offers a surprising answer: Not only is it sustainable — it might be better for your business! In this episode, we listen in on a coaching session she gives Leigh Ann Cannady, owner of a performing arts center in Georgia. Learn more about your ad choices. Visit megaphone.fm/adchoices

Seeing Opportunity During Coronavirus, part 3

Stories of entrepreneurs who are making fast, important changes during this crisis. Featuring: Eric Morton of American Bench Craft, Lisa Janvrin of YouthfulNest, Brian Chen...

Stories of entrepreneurs who are making fast, important changes during this crisis. Featuring: Eric Morton of American Bench Craft, Lisa Janvrin of YouthfulNest, Brian Chen of ROOM, Todd Bellomy of Farthest Star Sake, and Kirsten Lambert of Beantown Bedding Learn more about your ad choices. Visit megaphone.fm/adchoices

How Big Can Our Ambitions Get?

Our ambitions drive us, but they can also consume us. How do we make the most of them, without losing ourselves? We explore with Katie...

Our ambitions drive us, but they can also consume us. How do we make the most of them, without losing ourselves? We explore with Katie Sturino, founder of Megababe. Learn more about your ad choices. Visit megaphone.fm/adchoices

"Can I Still Pitch My Services During Coronavirus?"

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What To Do When It's All Your Fault

Leaders are made in a time of crisis—not just because they can step up to fix things, but because they're willing to look at their...

Leaders are made in a time of crisis—not just because they can step up to fix things, but because they're willing to look at their own flaws and become a better leader. That's the story of Eric Edelson of Fireclay Tile, who had to fix his company... and himself. This is a bonus episode of Problem Solvers, brought to you by Asana. Learn more about your ad choices. Visit megaphone.fm/adchoices

Dwayne Johnson and Dany Garcia's Strategy: Rethink Everything!

The Rock and business partner Dany Garcia have a rule: "We aren't attached to process. We're only attached to outcome." Learn more about your ad choices....

The Rock and business partner Dany Garcia have a rule: "We aren't attached to process. We're only attached to outcome." Learn more about your ad choices. Visit megaphone.fm/adchoices

Seeing Opportunity During Coronavirus, part 2

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Leading A Company While Suffering From COVID-19

Eric Yaverbaum, chairman of Ericho Communications, has been sick in bed with COVID-19 for 11 days. But he's been able to lead his company with...

Eric Yaverbaum, chairman of Ericho Communications, has been sick in bed with COVID-19 for 11 days. But he's been able to lead his company with optimism, transparency, and blunt reality. Learn more about your ad choices. Visit megaphone.fm/adchoices

Don't Resist Change: A Cold, Cautionary Tale

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Seeing Opportunity During the Coronavirus

How can entrepreneurs adapt to coronavirus, and set themselves up for a stronger future? In this episode, hear directly from five of them—as they share...

How can entrepreneurs adapt to coronavirus, and set themselves up for a stronger future? In this episode, hear directly from five of them—as they share their thoughts about how to pivot, produce new products, and plan for the future. Featuring: Meghan Asha, Cynthia Williams-Bey, Joseph Sommer, Monica Kang, and Natasha Miller Learn more about your ad choices. Visit megaphone.fm/adchoices

Perfect Your Pitch, with "OxiClean Guy" Anthony Sullivan

How do you say the most in the fewest amount of words? Expert pitchman Anthony Sullivan, known for being the face of OxiClean as well...

How do you say the most in the fewest amount of words? Expert pitchman Anthony Sullivan, known for being the face of OxiClean as well as his new CBD brand MontKush, explains how. Learn more about your ad choices. Visit megaphone.fm/adchoices

"You Can Save Me, Or Destroy Me"

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Stop Doing What Customers Hate!

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Trust Is Your Competitive Advantage

How can something so basic—so obvious!—be a competitive advantage? Here's why: Because too many people forget to build trust. I explain, and then discuss it...

How can something so basic—so obvious!—be a competitive advantage? Here's why: Because too many people forget to build trust. I explain, and then discuss it with a guy who won my trust. It's Jay Sofer of Lockbusters, a locksmith whose approach to customer service is worth learning from. Learn more about your ad choices. Visit megaphone.fm/adchoices

Saving the Company, With Only $1,000 in the Bank

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The Weird Customer Quirk That Changed Everything

Talkspace is a platform where therapists and patients can talk, and its first launch was a total failure. But then its founders noticed something strange:...

Talkspace is a platform where therapists and patients can talk, and its first launch was a total failure. But then its founders noticed something strange: Users were sending lots of very, very personal emails to its customer service team. Why? The answer totally transformed the business. Learn more about your ad choices. Visit megaphone.fm/adchoices

When Everyone Says You're Wrong (But You're Not)

Mark Lawrence co-founded SpotHero in Chicago, and investors told him he needed to expand across America fast. He wanted to take a different approach... even...

Mark Lawrence co-founded SpotHero in Chicago, and investors told him he needed to expand across America fast. He wanted to take a different approach... even though he wasn't entirely sure it was the right one. Here's how Mark formulated a plan, stuck to it, and proved himself right. Learn more about your ad choices. Visit megaphone.fm/adchoices

Finding Joy in the Unknown, with Brandon Steiner

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How to Deliver A Great Customer Experience

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Who Is Your Customer, Really?

When the home security company SimpliSafe launched, it marketed itself entirely towards renters. After all, they were an underserved marketplace—no other home security system was...

When the home security company SimpliSafe launched, it marketed itself entirely towards renters. After all, they were an underserved marketplace—no other home security system was made for people who rent apartments. But SimpliSafe wasn't growing as fast as its founders expected, so it dug into its customer data and discovered something surprising: Half its customers were home-owners, the people it explicitly wasn't trying to reach. Now it had a big decision to make: Does SimpliSafe keep going with renters, or change everything (including its product!) to court this new marketplace of customers? Learn more about your ad choices. Visit megaphone.fm/adchoices

How Mark Wahlberg Became So Disciplined

To start the year 2020 right, take some lessons from the business world of Mark Wahlberg—who diligently, thoughtfully built himself into the most disciplined man...

To start the year 2020 right, take some lessons from the business world of Mark Wahlberg—who diligently, thoughtfully built himself into the most disciplined man in Hollywood. Learn more about your ad choices. Visit megaphone.fm/adchoices

Diane Von Furstenberg Says: "Own It!"

Do you sometimes feel like a loser? So does legendary fashion designer Diane Von Furstenberg—and she admits it here! In this episode, Diane shares a...

Do you sometimes feel like a loser? So does legendary fashion designer Diane Von Furstenberg—and she admits it here! In this episode, Diane shares a healthy perspective on life... and how the most important thing is owning what you do. Learn more about your ad choices. Visit megaphone.fm/adchoices

The Terrifying History of the Elevator

Change can be scary, and entrepreneurs are at the forefront of that conflict. We invent things. We create change. But of course, that change can...

Change can be scary, and entrepreneurs are at the forefront of that conflict. We invent things. We create change. But of course, that change can be scary… for other people, or for ourselves. What then? On this episode, we dive deep into what transformative change looks like—by examining the surprising, weird, often alarming history of the elevator. (Episode comes to us via the podcast Pessimists Archive, which is another show hosted by Problem Solvers host Jason Feifer.) Learn more about your ad choices. Visit megaphone.fm/adchoices

He Went to Prison For A Ponzi Scheme. Now, A Fresh Start.

Neal Goyal ran a ponzi scheme, defrauded investors out of roughly $9 million, and spent years in prison for his crime. Today he’s out, and...

Neal Goyal ran a ponzi scheme, defrauded investors out of roughly $9 million, and spent years in prison for his crime. Today he’s out, and we have a frank conversation about what leads someone to make the kind of decisions he made, and the amount of soul searching and self-repair required to come back from it. Learn more about your ad choices. Visit megaphone.fm/adchoices

Edible Arrangements vs. the Word "Edibles"

This is a story about change—and whether it’s something to resist, or an opportunity to take. And it all started when the founder of Edible...

This is a story about change—and whether it’s something to resist, or an opportunity to take. And it all started when the founder of Edible Arrangements discovered that the word “edibles” had become associated with marijuana. It scared him. He tried to fight it. And then… something else happened. Learn more about your ad choices. Visit megaphone.fm/adchoices

A Better Way to Sell Yourself

Why are we not more comfortable selling ourselves? In this episode, host Jason Feifer reveals a common mistake he sees people make when pitching their...

Why are we not more comfortable selling ourselves? In this episode, host Jason Feifer reveals a common mistake he sees people make when pitching their work. Then, he turns to Jason Harris—CEO of the ad agency Mekanism, and author of the book "The Soulful Art of Persuasion"—for a plan on how to do better. Learn more about your ad choices. Visit megaphone.fm/adchoices

Career Advice: A College Student Interviews Me!

How do you build an exciting career? Does networking matter? Does it matter what you study? In this episode, the interviewing tables are turned: College...

How do you build an exciting career? Does networking matter? Does it matter what you study? In this episode, the interviewing tables are turned: College student Danielle Kraidin asks me her most pressing career questions. Learn more about your ad choices. Visit megaphone.fm/adchoices

How to Work With Family, Featuring Rebecca Minkoff

Most people work with family or friends, but is that wise? And what do you do when things go wrong? Celebrated fashion designer Rebecca Minkoff...

Most people work with family or friends, but is that wise? And what do you do when things go wrong? Celebrated fashion designer Rebecca Minkoff has plenty of insight on this, because she works with plenty of friends—and her CEO is her brother! In this episode, she explains how she balances it all. Learn more about your ad choices. Visit megaphone.fm/adchoices

Feeling Overwhelmed? Remember Who's In Control

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Walmart's Huge Order Nearly Killed His Company

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To Build A More Inclusive Culture, Look to... Genghis Khan?

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Customer Service Special: Turn Haters Into Fans!

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Can't Beat 'Em? Do What They Overlooked

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He Made A Big Promise. He Couldn't Deliver. Now What?

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Learn more about your ad choices. Visit megaphone.fm/adchoices

Change Your Name, Gain More Customers (Hello, Neighborly!)

When you change your company name, can you change the way you relate to customers? That's what Neighborly (formerly Dwyer Group) is currently finding out....

When you change your company name, can you change the way you relate to customers? That's what Neighborly (formerly Dwyer Group) is currently finding out. In this, the second in our two-part series about name changes, we learn how the country's largest home-services franchise company is redefining how it relates to customers... all because it changed its name. Learn more about your ad choices. Visit megaphone.fm/adchoices

Change Your Name, Inspire Your Employees (Farewell, Oath!)

Does a corporate name really matter? Yes, says Guru Gowrappan. And he should know. On this episode, we learn why Yahoo and AOL was merged...

Does a corporate name really matter? Yes, says Guru Gowrappan. And he should know. On this episode, we learn why Yahoo and AOL was merged into a company called Oath, why Guru changed the name to Verizon Media, and how renaming the company changed the entire company’s culture—leading to more sales, more collaboration, and a lot less drama. Learn more about your ad choices. Visit megaphone.fm/adchoices

"Why I Stepped Down As Netflix CEO"

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Do Something New and Scary! James Altucher Explains Why

Entrepreneurs should be life-long learners. They should constantly develop new skills, even if they don’t know the ROI on those skills. And that’s why James...

Entrepreneurs should be life-long learners. They should constantly develop new skills, even if they don’t know the ROI on those skills. And that’s why James Altucher—the former hedge fund manager who’s built and sold many companies—dedicated himself to mastering stand-up comedy. In this conversation, he explains why he kept pushing himself to try something difficult and often embarrassing, and how stand-up has helped him in the most unexpected ways. Learn more about your ad choices. Visit megaphone.fm/adchoices

Bobbi Brown's Secret: Fewer Meetings, More Doing!

What do you do for a second act, when your first act literally changed an industry? That was the question facing makeup powerhouse Bobbi Brown,...

What do you do for a second act, when your first act literally changed an industry? That was the question facing makeup powerhouse Bobbi Brown, whose simple line of lipsticks blossomed into the billion-dollar company Bobbi Brown Cosmetics. She left it in 2016 with no plans for what to do next; all she knew was that she was done with corporate life. But she’s since found an answer—expanding into new territories with multiple new brands. But the second act isn’t really so different from the first act, she says: At its heart, everything an entrepreneur does is just about doing. Learn more about your ad choices. Visit megaphone.fm/adchoices

Make Change Before You're Forced To

Change will come to every business, but there’s an irony to it: The best time to embrace change is when you see it coming from...

Change will come to every business, but there’s an irony to it: The best time to embrace change is when you see it coming from far away -- when you still have time to plan, and when you aren’t hurting. On this episode, I make my case for making change, and then talk actor Justin Klosky, who switched careers and became a professional organizer. Learn more about your ad choices. Visit megaphone.fm/adchoices

How to Score With Influencers

Influencers can be a valuable marketing tool: Get your product into their hands, and they might send waves of new fans your way. But how...

Influencers can be a valuable marketing tool: Get your product into their hands, and they might send waves of new fans your way. But how do you actually do that? We talk to Will Ahmed, founder and CEO of a wearable fitness device called Whoop, whose product was almost immediately embraced by the world’s top athletes. Learn more about your ad choices. Visit megaphone.fm/adchoices

Are You Giving Customers Too Much Choice?

Can you give your customers too much choice? Vanessa Van Edwards learned that the answer is yes. She used to sell lots of different courses...

Can you give your customers too much choice? Vanessa Van Edwards learned that the answer is yes. She used to sell lots of different courses online, but eventually decided to throw them all away. The result was crazy: Profits spiked! If you’re looking to sell online courses—or really, to sell *anything* online—this is the episode to listen to. Thanks to our sponsors: Blip Billboards: Sign up for a free account and get a $25 credit, visit blipbillboards.com/problemsolvers iDashboards: To learn more visit idashboards.com/problem Policy Genius: To learn more visit policygenius.com Learn more about your ad choices. Visit megaphone.fm/adchoices

Not Everyone Is A Leader... And That's OK!

In this episode, leadership expert Scott Miller lays out a radical argument: Some people are just excellent individual performers -- and there's no shame in...

In this episode, leadership expert Scott Miller lays out a radical argument: Some people are just excellent individual performers -- and there's no shame in staying that way. But if you ARE going to become a leader, then it's time to think differently about everything. Thanks to our sponsors: Netsuite: Download your free guide "7 Key Strategies to Grow Your Profits" netsuite.com/problemsolvers Blip Billboards: Sign up for a free account and get a $25 credit at blipbillboards.com/problemsolvers Learn more about your ad choices. Visit megaphone.fm/adchoices

The Benefits of Working With Family

LinkedIn: Get $50 off your first job post, visit linkedin.com/problemsolvers Learn more about your ad choices. Visit megaphone.fm/adchoices

LinkedIn: Get $50 off your first job post, visit linkedin.com/problemsolvers Learn more about your ad choices. Visit megaphone.fm/adchoices

How to Hire Better Employees: Scare Them

SwagUp COO Artem Mashkov had a problem: His employees were miserable and making mistakes. But instead of blaming them, he looked internally—and discovered a hiring...

SwagUp COO Artem Mashkov had a problem: His employees were miserable and making mistakes. But instead of blaming them, he looked internally—and discovered a hiring system that was recruiting the entirely wrong kind of employee. Then he made some big changes in how SwagUp hires... leading to sometimes strange interviews, where he challenges candidates to think creatively and tries to scare them out of the job. Learn more about your ad choices. Visit megaphone.fm/adchoices

How to Make Big Changes (Just Ask Rosetta Stone)

When a company is in trouble and needs someone to make change, they call Matt Hulett. He's now the president of Rosetta Stone, and is...

When a company is in trouble and needs someone to make change, they call Matt Hulett. He's now the president of Rosetta Stone, and is in the process of rethinking the company's entire product offering. How does a guy like this operate? In this episode, Matt shares the three-step approach he takes to turning a company around.    Learn more about your ad choices. Visit megaphone.fm/adchoices

Is Fear Stopping You From Self-Promotion?

Right now, as you listen to this show, someone out there might be thinking about hiring or partnering with you—but they can't, because you haven't...

Right now, as you listen to this show, someone out there might be thinking about hiring or partnering with you—but they can't, because you haven't put enough of yourself out there. On this episode, we discuss fear and self-promotion with Kassi Underwood, an author and coach who focuses on overcoming fear. Learn more about your ad choices. Visit megaphone.fm/adchoices

He Fired 70% Of His Staff, Then Rebuilt A Better Company

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Going from Entrepreneur to Executive, with NerdWallet's Founder

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Episode #100 Special: How to Make a Podcast!

OMG we've made 100 episodes of Problem Solvers! If you're interested in podcasting, this is the episode for you: Host Jason Feifer is going to...

OMG we've made 100 episodes of Problem Solvers! If you're interested in podcasting, this is the episode for you: Host Jason Feifer is going to explain how he conceived of the show, how he makes it each week on a shoestring budget, and how any entrepreneur can jump into the podcasting game. Learn more about your ad choices. Visit megaphone.fm/adchoices

Barefoot Wine Turned A Crisis Into Major Growth

Barefoot Wine is one of the largest wine brands in the world. But it was nearly destroyed in the very beginning, when it was forced...

Barefoot Wine is one of the largest wine brands in the world. But it was nearly destroyed in the very beginning, when it was forced to stop all sales for a month. Its founders panicked... and then used that suspension to create the greatest sales opportunity a young brand like theirs could ever hope for. This is the story of how Barefoot Wine grew by repeatedly turning errors into advantages. Learn more about your ad choices. Visit megaphone.fm/adchoices

How to Become the Person Everyone Roots For

We’ve all done it: We see someone score amazing attention, or win some award, or snag the perfect client, and we wonder, How’d they pull...

We’ve all done it: We see someone score amazing attention, or win some award, or snag the perfect client, and we wonder, How’d they pull that off? It can seem random. What do they have that we don’t? How did luck happen to break their way? I used to wonder this all the time. But now, after meeting so many entrepreneurs who have triumphed in so many ways, I see a pattern in their success. Here it is: They make it as easy as possible to be rewarded. Learn more about your ad choices. Visit megaphone.fm/adchoices

Cameo Bounced Back From A Massive PR Disaster

Cameo is an app that connects celebrities with fans for a very specific purpose: Fans can pay for the celebrity to film a personalized video...

Cameo is an app that connects celebrities with fans for a very specific purpose: Fans can pay for the celebrity to film a personalized video for them—wishing them a happy birthday, for example. Growth was steady, but then potential disaster struck: A group of white supremacists tricked one of Cameo's most famous celebrities into filming a video with coded hate speech. Cameo knew it needed to fix this problem quickly, before other celebrities started to distrust the platform. Here's how Cameo sprung into action. Learn more about your ad choices. Visit megaphone.fm/adchoices

Can Sun-Maid Raisins Adapt To A New Generation?

Harry Overly got an unexpected call one day from Sun-Maid, the raisin company with the famous red box featuring a grapescarrying girl. It needed a...

Harry Overly got an unexpected call one day from Sun-Maid, the raisin company with the famous red box featuring a grapescarrying girl. It needed a new CEO—was he interested? “What is the appetite for risk?” he asked in response. Because Overly, a food industry veteran, knew the job wouldn’t be easy. Sun-Maid was in trouble: Raisin sales were down, and its brand voice had gone silent. What to do? In this episode, Harry explains the plan he’s enacting to turn around one of America’s most recognizable brands. Learn more about your ad choices. Visit megaphone.fm/adchoices

Michelle Pfeiffer's Hard-Earned Entrepreneurship Lesson

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The Six-Step Plan for Success

Nobody can see the pathway ahead of them. We’re all blind. But the people who succeed are the ones willing to walk in the dark...

Nobody can see the pathway ahead of them. We’re all blind. But the people who succeed are the ones willing to walk in the dark anyway. On this episode, host Jason Feifer shares his six-step plan for success (step one: start moving!), and then talks with Gregg Clunis, host of the podcast Tiny Steps, Big Leaps, about how to find the motivation and will to take those steps. Learn more about your ad choices. Visit megaphone.fm/adchoices

Orangetheory Nearly Destroyed Its Brand

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How Do You Convince Clients That You're Valuable?

Namogoo is an Israeli company that solves a problem most companies don't know exist. That became quite a sales challenge: Its founders needed to get...

Namogoo is an Israeli company that solves a problem most companies don't know exist. That became quite a sales challenge: Its founders needed to get clients' attention, and then convince them to pay attention to a problem they'd been completely overlooking. Here's how they did it. Learn more about your ad choices. Visit megaphone.fm/adchoices

Why A Hit Product Turned Into A Flop

It’s the case of the mysteriously popular growler! The e-commerce company Huckberry sold tons of growlers during the holiday season—but the people who bought the...

It’s the case of the mysteriously popular growler! The e-commerce company Huckberry sold tons of growlers during the holiday season—but the people who bought the growlers disappeared afterwards. They never came back to buy more products, which was very unusual for Huckberry. What was going on? The answer forced the company to rethink its entire marketing approach. (Here’s a hint: The buyers weren’t who Huckberry expected.) Learn more about your ad choices. Visit megaphone.fm/adchoices

"Kill Your Business With A Better Business"

What do you do when conditions change, and your business starts to fail? You could try to save the business. Or, you could “kill your...

What do you do when conditions change, and your business starts to fail? You could try to save the business. Or, you could “kill your business with a better business”—essentially take what you’ve learned from the failing business, and create a new one that thrives. That was the strategy employed by Adam Schwartz, who killed his t-shirt business called BustedTees with another one called TeePublic. (And “kill your business with a better business” is a direct quote from him.) On this episode, he walks us through the transition. Learn more about your ad choices. Visit megaphone.fm/adchoices

The Terrible Lesson of Chain Stores

Be honest: What do you do when the world around you changes? Most people probably say they change along with the world... but few actually...

Be honest: What do you do when the world around you changes? Most people probably say they change along with the world... but few actually do. Most people resist. And resistance leads nowhere. That’s the big lesson of the rise of chain stores, a transformational event in American business that pitted entrepreneur against entrepreneur, and ultimately led to some big lessons in what it takes to be competitive. This episode comes to us from Pessimists Archive, another podcast hosted by Problem Solvers host Jason Feifer. Learn more about your ad choices. Visit megaphone.fm/adchoices

Get What You Want By Providing Value, With Mazda's CMO

How do you get what you want—from customers, partners, investors, and more? You don’t just come out and ask for it! Instead, you focus on...

How do you get what you want—from customers, partners, investors, and more? You don’t just come out and ask for it! Instead, you focus on what THEY want, and how you can deliver it. In this episode, Mazda CMO Dino Bernacchi and host Jason Feifer (editor in chief of Entrepreneur magazine) and discuss how this works, and why entrepreneurs and brands must always stay relentlessly focused on value. Learn more about your ad choices. Visit megaphone.fm/adchoices

He Waited Too Long To Fire People

It’s a classic managerial mistake: You know an employee isn't working out, and yet you give them more time. You hope—foolishly, of course!—for some magical...

It’s a classic managerial mistake: You know an employee isn't working out, and yet you give them more time. You hope—foolishly, of course!—for some magical turnaround. And in the meantime, your company suffers from that employee's bad work. This is what happened to James Heller of the startup Wrapify, but at a bigger scale. He was growing his new advertising company, and hired a sales team he thought would lead to fast growth. Instead, the team stumbled and James moved too slowly to fix the problem. On this episode, we learn what happened when James gave his employees more time... and how he finally learned to take control. Learn more about your ad choices. Visit megaphone.fm/adchoices

Smarties Embraced Change After 69 Years

You know Smarties. It’s a classic American candy—and so classic, in fact, that its leadership became afraid to make any branding changes. As a result,...

You know Smarties. It’s a classic American candy—and so classic, in fact, that its leadership became afraid to make any branding changes. As a result, decades passed and the brand looked increasingly stale. Then a new generation of leaders took over the company and had to wrestle with a big question: What’s worth changing… and what’s worth keeping the same? On this episode of Problem Solvers, Smarties co-president Liz Dee takes us through the change that’s rolling out onto stores now. Learn more about your ad choices. Visit megaphone.fm/adchoices

How to Treat Art Like A Business

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Learn more about your ad choices. Visit megaphone.fm/adchoices

Know When (Or When Not) To Quit

When things are going wrong, how do you know whether or not to keep going? That's the question that faced Kabir Shahani of Amperity, a...

When things are going wrong, how do you know whether or not to keep going? That's the question that faced Kabir Shahani of Amperity, a company that, in its early days, missed a huge deadline and seemed unable to develop the technology it needed to thrive. Important, difficult questions had to be answered. Investors wanted to make sure their money wasn't being squandered. And in the end, Kabir learned an important lesson—both about when to keep going, and how to measure success. Episode sponsored by Shapr - https://bit.ly/2U0InkC Learn more about your ad choices. Visit megaphone.fm/adchoices

Property Brothers Help 2 Cofounders Work Better Together

What’s the secret to having a great work partnership… with someone you’re also personally close to? That’s what we aimed to learn in this special...

What’s the secret to having a great work partnership… with someone you’re also personally close to? That’s what we aimed to learn in this special conversation, in which we put two Entrepreneur readers on the phone with our March issue cover stars, the Property Brothers. We asked Drew and Jonathan Scott (better known as HGTV’s Property Brothers) to counsel the husband-and-wife duo of Dean Praetorius and Kiki Von Glinow, founders of Toast Media Group. Kiki and Dean are actively learning to refine their working relationship, and the Scotts had a lot of wisdom to offer. Check it out, and then read more about the brothers in our March, 2019 issue! Learn more about your ad choices. Visit megaphone.fm/adchoices

The Best Employees Have Side Hustles

Employers often discourage their team members from having side hustles. That's an insane policy, guaranteed to drive your most ambitious and creative people out of...

Employers often discourage their team members from having side hustles. That's an insane policy, guaranteed to drive your most ambitious and creative people out of your company. Here's a better idea: Think of flexibility as a retention strategy. On this episode of Problem Solvers, we make the business case for embracing your side-hustling employees, and then talk to Jack Taylor PR founder Jon Bier—an employer who has completely changed his view on this subject. Learn more about your ad choices. Visit megaphone.fm/adchoices

The Dangers of Expanding Fast (and Benefits of Going Slow)

Numbers can be deceptive: Just because you have more customers, locations, or dollars coming in, that doesn’t necessarily mean your brand is growing strong and...

Numbers can be deceptive: Just because you have more customers, locations, or dollars coming in, that doesn’t necessarily mean your brand is growing strong and stable. That’s what Jill Salzman discovered with her company The Founding Moms, a collective of meet-ups and resources for mom entrepreneurs. At first, she wanted to be in every city as fast as possible. So she expanded rapidly -- and although her membership numbers were going up, her brand was falling apart. This is the story of how she stepped back and fixed it. Learn more about your ad choices. Visit megaphone.fm/adchoices

Groupon's Founder Gets Inspired By Failure

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Every Investor Rejected Them. They Thrived Anyway.

It’s become a truism of startup life: To grow a company, first go out and get investors. But is that true? Does every company need...

It’s become a truism of startup life: To grow a company, first go out and get investors. But is that true? Does every company need investment? Not really. That’s what Eric and Sasha of the men’s retailer Buck Mason discovered, after they went out to raise cash and were rejected by every investor they met. It forced them to step back and rethink who they are as a company, and how they can thrive. Their conclusion: They needed to grow smarter, not faster. And now they’re doing just that. Learn more about your ad choices. Visit megaphone.fm/adchoices

How Do You Find Your First Customers?

How do you find your first customers? It’s a question first-time founders are often flummoxed by. But Keith Krach has developed a tried-and-true strategy—starting during...

How do you find your first customers? It’s a question first-time founders are often flummoxed by. But Keith Krach has developed a tried-and-true strategy—starting during his days at Ariba (which sold for billions), and extending into his current time as chairman of Docusign. In this special live edition of Problem Solvers, taped at Entrepreneur Live in Los Angeles, Keith explains how to turn a company’s first customers into valuable ambassadors. (This episode originally aired 2/26/18. At the end, we catch up with Keith for an update in 2019.) Learn more about your ad choices. Visit megaphone.fm/adchoices

How The Points Guy Became The Points Guy

How do you turn a great idea into a great business? It’s an infinitely complex question. You have to build an infrastructure around that idea...

How do you turn a great idea into a great business? It’s an infinitely complex question. You have to build an infrastructure around that idea -- one that amplifies it and makes it compelling enough for someone to pay for. On this episode, we learn how Brian Kelly did just that. He turned a grueling side hustle into The Points Guy, which is now arguably the most well-recognized and influential site in the credit card world. It time, grit, and a lot of failure -- but that’s the real a recipe for success. (This episode is a replay, and originally aired 8/28/17. An update from 2019 is included at the end.) Learn more about your ad choices. Visit megaphone.fm/adchoices

The Downside of Going Viral

What’s it like when your company goes viral? Take it from Kristen Tomlan, the founder and CEO of a viral cookie dough company called DŌ:...

What’s it like when your company goes viral? Take it from Kristen Tomlan, the founder and CEO of a viral cookie dough company called DŌ: “It’s terrifying.” And exhausting. And it exacerbated every weakness in her business, including staffing, supply and production. We learn how she fixed it, and harnessed the kind of huge opportunity that may have sunk others. Learn more about your ad choices. Visit megaphone.fm/adchoices

Customers Come, Customers Leave. Now What?

There are a lot of Uber-like startups out there—companies that connect customers with some set of service providers, such as cleaners, lawn care pros, or,...

There are a lot of Uber-like startups out there—companies that connect customers with some set of service providers, such as cleaners, lawn care pros, or, in the case of Storyhunter, companies looking for video freelancers. But these companies all face the same danger: They're at risk of disintermediation, or being cut out of the deal. (After all, if you're a consumer and find a great cleaner through a startup, why keep using the startup? Why not work with the cleaner directly?) This is the problem Storyhunter faced, and solved. Its solution: Understand its users, and then become incredibly valuable to them in every way possible. (Original air date: 7/31/17) Learn more about your ad choices. Visit megaphone.fm/adchoices

Everyone Has Imposter Syndrome

IAC CEO Joey Levin told Problem Solvers host Jason Feifer that everyone -- everyone, at every level! -- feels like they're making things up as...

IAC CEO Joey Levin told Problem Solvers host Jason Feifer that everyone -- everyone, at every level! -- feels like they're making things up as they go. On this episode, Jason dives deeper into that idea. At times when you feel intimidated, or worry you're not up to the task, or feel at a loss for the right answer, let this be your guide: It’s knowing that in actuality, nobody inherently belongs. Nobody is ready from the start. Nobody has the answer already prepared. And nobody sees you as an impostor any more than they see themselves that way. Learn more about your ad choices. Visit megaphone.fm/adchoices

Scaling One Person Into A Company

Lauren Berger was like many solopreneurs: She'd built a one-person business called Intern Queen, and it made her a good amount of money. But it...

Lauren Berger was like many solopreneurs: She'd built a one-person business called Intern Queen, and it made her a good amount of money. But it wasn't scaleable. She could only do so much. In this episode, we learn how Lauren ultimately transformed her one-woman shop into a company that can scale... and in the process, discovered a new line of work that now makes up 90% of her revenue. Learn more about your ad choices. Visit megaphone.fm/adchoices

The Downside of Having A Huge Corporate Client

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Fixing eBay's Culture

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Learn more about your ad choices. Visit megaphone.fm/adchoices

A Cautionary Tale About Trademarks

In 2015, Carrie Sheffield founded a live-streaming news service called BOLD. Two years later, a pair of gigantic public media companies announced that they, too,...

In 2015, Carrie Sheffield founded a live-streaming news service called BOLD. Two years later, a pair of gigantic public media companies announced that they, too, would be launching a live-streaming news service called BOLD. In this episode, we follow what happened next... and turn to an IP lawyer to help us make sense of it all. Learn more about your ad choices. Visit megaphone.fm/adchoices

SimpliSafe Was Targeting The Wrong Customer

When the home security company SimpliSafe launched, it marketed itself entirely towards renters. After all, they were an underserved marketplace—no other home security system was...

When the home security company SimpliSafe launched, it marketed itself entirely towards renters. After all, they were an underserved marketplace—no other home security system was made for people who rent apartments. But SimpliSafe wasn't growing as fast as its founders expected, so it dug into its customer data and discovered something surprising: Half its customers were home-owners, the people it explicitly wasn't trying to reach. Now it had a big decision to make: Does SimpliSafe keep going with renters, or change everything (including its product!) to court this new marketplace of customers? Learn more about your ad choices. Visit megaphone.fm/adchoices

How Home Depot's CEO Managed A Massive Data Breach

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Why Meeting Customers In Person Changes Everything

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Learn more about your ad choices. Visit megaphone.fm/adchoices

He Killed Off A $30 Million Business—And Thrived!

Andy Monfried's company Lotame was thriving, but he saw trouble on the horizon: His industry was changing. Lotame was a major player in the complicated...

Andy Monfried's company Lotame was thriving, but he saw trouble on the horizon: His industry was changing. Lotame was a major player in the complicated world of digital advertising, and although there was plenty of growth still to be had and plenty of money still to be made, Andy knew that his company's long-term future was going to be rocky. So he made a difficult, gut-wrenching decision. Rather than wait for the decline to come, he was going to shut down a major portion of his company now—sacrificing $30 million in revenue!—and rebuild it as a different company whose future looked brighter. This is the story of how he took such a big risk, and why it paid off. Learn more about your ad choices. Visit megaphone.fm/adchoices

How Gen. Stanley McChrystal Protects His Time

Every entrepreneur struggles to manage their time, and Gen. Stanley McChrystal (Ret.) knows that challenge especially well. He previously commanded U.S. forces in Afghanistan, and...

Every entrepreneur struggles to manage their time, and Gen. Stanley McChrystal (Ret.) knows that challenge especially well. He previously commanded U.S. forces in Afghanistan, and now oversees a 90-person consultancy called the McChrystal Group. How does a guy this busy keep on schedule? In this episode, we learn how McChrystal uses a calendar with the level of rigor only a former military general would think of. Learn more about your ad choices. Visit megaphone.fm/adchoices

He Hired The Wrong People. Now What?

When Joshua Tetrick founded his plant-based food company JUST, his goal was to disrupt the entire food industry—and to do that, he decided, he'd hire...

When Joshua Tetrick founded his plant-based food company JUST, his goal was to disrupt the entire food industry—and to do that, he decided, he'd hire industry outsiders. He didn't want people with lots of food-industry experience, who'd just carry all the marketplace's old assumptions with them! But then his company began having massive problems, and losing massive amounts of money. And Joshua came to a realization: He was totally wrong about who to hire. Learn more about your ad choices. Visit megaphone.fm/adchoices

The Secret to Working With Family or Friends

In this special episode, host Jason Feifer gets personal. Whenever he tells people that he wrote a novel (Mr. Nice Guy) with his wife, their...

In this special episode, host Jason Feifer gets personal. Whenever he tells people that he wrote a novel (Mr. Nice Guy) with his wife, their reaction is always the same: "You're still married!?" To celebrate the release of the book, Jason and his wife Jennifer Miller talk about how they built a healthy working relationship while also strengthening their marriage, and what it takes for everyone else to do the same. Learn more about your ad choices. Visit megaphone.fm/adchoices

Start A Company, Figure Out The Business Model Later?

When Ari and Gavi started Indiewalls, a company that wanted to manage sales of art on cafe walls, they hadn't fully thought through just how...

When Ari and Gavi started Indiewalls, a company that wanted to manage sales of art on cafe walls, they hadn't fully thought through just how difficult it would be. But that turned out to be for the better: Because they were willing to dive into this crazy industry, they were able to meet people who wanted art, understand the marketplace, and then transform into an entirely different company. This is the story of how they began with an idea that didn't work, and pivoted into one that does. Learn more about your ad choices. Visit megaphone.fm/adchoices

How Comedian Nicole Arbour Thrived Despite Chronic Pain

Millions of people know Nicole Arbour as a comedian, actor, model, YouTube celebrity, and Instagram influencer—but until recently, she was afraid to reveal another side...

Millions of people know Nicole Arbour as a comedian, actor, model, YouTube celebrity, and Instagram influencer—but until recently, she was afraid to reveal another side to her: Years ago, a car accident had left her with chronic, debilitating pain. She worried that if people knew, they wouldn’t want to work with her. Or, she feared, she’d become defined by her disability. But now she’s talking. This is the story of how Nicole learned to cope with the pain, surround herself with positivity, launch a new career, and be funnier and more popular than ever. Learn more about your ad choices. Visit megaphone.fm/adchoices

The Difference Between "Any Sales" And "The Right Sales"

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How Malcolm Gladwell Solves Problems

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Learn more about your ad choices. Visit megaphone.fm/adchoices

Why It Took Dunkin' Donuts 10 Years to Build the Perfect New Cup

Sometimes, the simplest ideas turn out to be the hardest. That was the case at Dunkin' Donuts, where the company wanted to eliminate its Styrofoam...

Sometimes, the simplest ideas turn out to be the hardest. That was the case at Dunkin' Donuts, where the company wanted to eliminate its Styrofoam cups and replace them with something more environmentally friendly. They thought it would be easy -- but the change took 10 years, countless prototyes, meetings with competitors, and a deep study of how people hold cups. This is the inside story of that quest, and how Dunkin' finally got it right. Learn more about your ad choices. Visit megaphone.fm/adchoices

The New Product Doesn't Work. Do We Scrap It?

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Learn more about your ad choices. Visit megaphone.fm/adchoices

Should Entrepreneurs Lie? (And How A Lie Saved Stonyfield Farm)

Here at Entrepreneur magazine, we hear a lot of stories about how entrepreneurs founded their companies. Many tend to follow a similar format. Someone has...

Here at Entrepreneur magazine, we hear a lot of stories about how entrepreneurs founded their companies. Many tend to follow a similar format. Someone has an idea. They take a bold risk to make it a reality, often sacrificing a fair amount of time, money, and relationships in the process. They become incredibly resourceful. They outsmart their competition. And at some point... they lie. It's so common to hear about an entrepreneur's lie -- to win over a first client, say, or to bring in resources when they're needed the most -- that we forget to pause and ask: Where's the line? On this episode, we consider the question with the cofounder of Stonyfield Yogurt, who saved his company in its early days with a particularly clever and daring bend of the truth. Learn more about your ad choices. Visit megaphone.fm/adchoices

How Tony Hawk Learned To Protect His Brand

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Learn more about your ad choices. Visit megaphone.fm/adchoices

Why This CEO Fired Himself

When Matt Bodnar became CEO of Fresh Technologies, he took over a failing company and saved it from disaster. That felt great. Then he hit...

When Matt Bodnar became CEO of Fresh Technologies, he took over a failing company and saved it from disaster. That felt great. Then he hit a wall: He couldn’t seem to get this company to grow, or to fix its internal culture. He began suffering from self-doubt. He’d always wanted to be a CEO, and he initially seemed good at it, but now here he was… failing! After a lot of soul-searching, Matt came to an important realization: He needed to identify what he was good at, and then use those strengths. And that meant no longer being a CEO. In this episode, we explore how Matt came to that conclusion -- and why it supercharged his career. Learn more about your ad choices. Visit megaphone.fm/adchoices

Her Company Was Growing, So Why Was It Failing?

Just Between Friends is a nationwide franchise that runs consignment events. About a decade ago, it experienced a crazy jolt: It sold more franchise units...

Just Between Friends is a nationwide franchise that runs consignment events. About a decade ago, it experienced a crazy jolt: It sold more franchise units than it ever had... and that fast growth nearly bankrupted the company. Why? Because here’s the difficult truth about growing a business: Not all growth is equal. Sometimes, growth in one part of your business can harm another part of your business. So to fix the problem, Just Between Friends had to hit pause and consider some very important questions: What’s the right way to grow? And what does it really take to get there? Learn more about your ad choices. Visit megaphone.fm/adchoices

Why Freshbooks Launched A Competitor To Itself

Mike McDerment saw the future, and it wasn’t bright. His accounting and invoicing company, Freshbooks, was doing well with customers -- but behind the scenes,...

Mike McDerment saw the future, and it wasn’t bright. His accounting and invoicing company, Freshbooks, was doing well with customers -- but behind the scenes, its software code was a mess and it wasn’t able to innovate as quickly as it needed to. But fixing this problem was tricky. If he ordered his team to hit pause and fix the code, years could go by and Freshbooks would lose ground to its competitors. And if his team did manage to create a better Freshbooks in the process, customers might be annoyed by the sudden change. So his solution was radical: He launched a competitor to his own company. Learn more about your ad choices. Visit megaphone.fm/adchoices

She Raised Millions From Investors... Then Almost Lost It All

Raquel Tavares, founder and CEO of a ghee company called Fourth & Heart, had just finished raising a round of funding -- and then her...

Raquel Tavares, founder and CEO of a ghee company called Fourth & Heart, had just finished raising a round of funding -- and then her team looked at the company's numbers and realized they were almost out of money. How did this happen? The answer is simple: The company wasn't properly tracking its inventory and cost of raw materials, and now it was in a terrible bind. What does an entrepreneur do in a situation like this? Raquel is here with an incredible answer: Not only can you survive a problem like this, but you can even thrive because of it. But you’ve got to be nimble, humble, willing to make a lot of changes, and able to stomach a lot of hard conversations. Learn more about your ad choices. Visit megaphone.fm/adchoices

How MailChimp's CEO Became the Leader His Company Needed

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Learn more about your ad choices. Visit megaphone.fm/adchoices

How to Survive When the Money Runs Out

It's perhaps the most terrifying situation an entrepreneur can face: Suddenly, the bank account is nearly empty. You can't pay your staff. You can barely...

It's perhaps the most terrifying situation an entrepreneur can face: Suddenly, the bank account is nearly empty. You can't pay your staff. You can barely keep the lights on. What now? This is what Saima Khan faced with her high-end cooking company Hampstead Kitchen. She charges a small fortune to cook intimate dinners for industry titans, celebrities, and even world leaders—but then a change in the tax law nearly wiped her out, and forced her to reconsider exactly what kind of business she was running. Learn more about your ad choices. Visit megaphone.fm/adchoices

What Every Entrepreneur Can Learn From The Bicycle

Entrepreneurs must embrace change, or risk becoming outdated. In this episode, we offer a cautionary tale from history: What happened when entrepreneurs of the late...

Entrepreneurs must embrace change, or risk becoming outdated. In this episode, we offer a cautionary tale from history: What happened when entrepreneurs of the late 1800s tried to resist a newfangled invention called the bicycle? This episode is a special rebroadcast of a podcast called Pessimists Archive, also hosted by Entrepreneur magazine editor in chief Jason Feifer. For more like it, search Pessimists Archive on any podcast platform or visit www.pessimists.co. Learn more about your ad choices. Visit megaphone.fm/adchoices

Nobody Believed In His Vision. But He Knew Better.

Everyone who’s experienced setbacks, rejection, and frustration will ask themselves the same inevitable question: “What if the naysayers are right?” Mike Rothman did that. As...

Everyone who’s experienced setbacks, rejection, and frustration will ask themselves the same inevitable question: “What if the naysayers are right?” Mike Rothman did that. As he built his company Fatherly -- a media site for dads, which is a market everyone told him was nonexistent -- he was told “no” over and over again. But instead of quitting, he made strategic decisions that enabled him to discover the truth: His idea really was a good one. And soon, the people saying no started to say yes. Sponsor: Hover - visit hover.com/problemsolver for 10% off your first purchase. Learn more about your ad choices. Visit megaphone.fm/adchoices

Califia Farms Had To Start Saying, "We're Out Of Product"

Califia Farms makes a popular line of plant-based milks, yogurts, and coffees—but they became too popular, too quick. In 2017, demand began significantly outstripping supply,...

Califia Farms makes a popular line of plant-based milks, yogurts, and coffees—but they became too popular, too quick. In 2017, demand began significantly outstripping supply, and so the company had to do something it hated to do, but that was critical for its long-term health: It had to start telling retailers "no," while it fixed its entire production system. Learn more about your ad choices. Visit megaphone.fm/adchoices

When Your Staff Can't Agree On a Vision for the Company

Orchard Mile, an online shopping site, had a promising platform and a talented team. But they had two very different ideas about what the company...

Orchard Mile, an online shopping site, had a promising platform and a talented team. But they had two very different ideas about what the company should prioritize. How CEO Jennie Baik made tough decisions to bring them together. Learn more about your ad choices. Visit megaphone.fm/adchoices

Keep The Company Running During A Personal Crisis

It's a question almost every entrepreneur will at some point face: How do you keep a company stable while you're pulled into a personal crisis?...

It's a question almost every entrepreneur will at some point face: How do you keep a company stable while you're pulled into a personal crisis? For Chris Carter, founder of Approyo, that question came shortly after his startup launched -- when his daughter developed epilepsy. After working himself to exhaustion, Chris stepped back and retooled how his company operated and how he was treating himself. The result was a stronger company, a healthier founder, and a better balance for everyone. Learn more about your ad choices. Visit megaphone.fm/adchoices

Build An Audience Without Advertising

If you want to learn how to succeed without traditional advertising, ask someone in the "adult" industry. Why? Because most advertising channels—including Facebook, Instagram, Snapchat,...

If you want to learn how to succeed without traditional advertising, ask someone in the "adult" industry. Why? Because most advertising channels—including Facebook, Instagram, Snapchat, and more—are closed to them. That's what Polly Rodriguez learned when she founded Unbound, a company that makes and sells adult products. Most platforms won't take her money, so she had to get creative... and build her own community. Learn more about your ad choices. Visit megaphone.fm/adchoices

Saving A Damaged Brand (Remember About.com?)

How do you give new life to an old company? Bring new vision to a place that lost its own? And how do you bring...

How do you give new life to an old company? Bring new vision to a place that lost its own? And how do you bring your team -- and your new audience! -- along for the change? Those are the challenges Neil Vogel faced when taking over the old internet giant About.com and transforming it into a thriving company called Dotdash. Sponsor: Hover - visit hover.com/problemsolver for 10% off your first purchase. Learn more about your ad choices. Visit megaphone.fm/adchoices

Selling The Product That Everyone Said Was Impossible

Selling perfume online seems impossible. After all, people need to be able to smell it, right? And when former Ralph Lauren executive Eric Korman launched...

Selling perfume online seems impossible. After all, people need to be able to smell it, right? And when former Ralph Lauren executive Eric Korman launched his online perfume company PHLUR, he ran smack dab into that problem. Industry peers thought he was crazy. He hung in and devised a solution: an ingenious a mix of smart e-commerce strategy, science, photography, psychology, music, and storytelling. And with that, he made the impossible possible. Learn more about your ad choices. Visit megaphone.fm/adchoices

People Love Your Idea, But It Doesn't Make Money. Now What?

People may like to shop for cars online, but they still want to test drive them in real life before buying. So when the online...

People may like to shop for cars online, but they still want to test drive them in real life before buying. So when the online car sales company Shift launched, it created a system its founders were sure would win customers over: They hired “car enthusiasts” -- guys just really passionate about cars -- to drive a car to a customer so they could test drive it together. The car enthusiasts were a hit; people loved them, and praised them online. But Shift wasn’t celebrating: As it turns out, the car enthusiast program was so expensive to run that the company wasn’t actually making money. And that meant Shift needed to do something that felt crazy: blow up the feature everyone loved. Learn more about your ad choices. Visit megaphone.fm/adchoices

How to Name Your Company — Or Fix A Bad Name

A company's name is one of (if not the) biggest early decisions a company founder will make -- and they often get it wrong. Google...

A company's name is one of (if not the) biggest early decisions a company founder will make -- and they often get it wrong. Google was first called BackRub, Best Buy was Sound of Music, eBay was AuctionWeb, and Policygenius was KnowItOwl. In this episode, Policygenius's founder walks us through the rigorous process she went through to scrap a confusing name and create one that led to success. Learn more about your ad choices. Visit megaphone.fm/adchoices

He Took A Lowbrow Product, And Made It Luxury

Sean Dowdell loved tattoos, but he hated tattoo parlors. They were dirty, uninviting, downmarket, unprofessional and often sexist. So when he set aside his music...

Sean Dowdell loved tattoos, but he hated tattoo parlors. They were dirty, uninviting, downmarket, unprofessional and often sexist. So when he set aside his music career to start his own tattoo parlor, he needed to find a way to make a traditionally lowbrow product appeal to a high-end, but still edgy, audience. A decade later, he’s now opening glitzy tattoo shops all over the world. Here’s how he pulled it off. Learn more about your ad choices. Visit megaphone.fm/adchoices

The Business Model Doesn't Work—So Change It!

What happens when your customers are willing to use your product, but they're not willing to pay for it? Answer: Your business model may be...

What happens when your customers are willing to use your product, but they're not willing to pay for it? Answer: Your business model may be wrong. That's what Ilir Sela learned after launching Slice, a company that helps local pizzerias sell online. He found plenty of early customers, but they weren't paying their invoices. As he dug deeper, he realized the problem wasn't them -- it was him. And he began the long process of figuring out what (and how) people were willing to pay. Learn more about your ad choices. Visit megaphone.fm/adchoices

The Curse of the Problem Solver - You Can't Solve It All

Patrick Llewellyn discovered that his design company, 99designs, was only fulfilling some of his customers' needs. He wanted to fill more, so he created a...

Patrick Llewellyn discovered that his design company, 99designs, was only fulfilling some of his customers' needs. He wanted to fill more, so he created a spinoff brand called Swiftly. But in doing so, he created a major problem for himself: He was stretching his resources too thin, and confusing customers about which brand they should use. In the end, he discovered the Curse of the Problem Solvers: Sometimes, you have to let some problems go unsolved. Learn more about your ad choices. Visit megaphone.fm/adchoices

How A Company Becomes A Thought Leader

When Daniel McCarthy cofounded the music licensing company Musicbed, he had a big idea: "I don’t want customers to just think about Musicbed when they...

When Daniel McCarthy cofounded the music licensing company Musicbed, he had a big idea: "I don’t want customers to just think about Musicbed when they think about music licensing. I want them to think about Musicbed when they’re trying to get inspired." Accomplishing that would require a lot of experimentation, spending money with no sure ROI, and launching (and closing) a magazine. In this episode, we map how Musicbed became more than just the sum of its product. Learn more about your ad choices. Visit megaphone.fm/adchoices

They Were Acquired... And Then The Buyer Went Bust

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Learn more about your ad choices. Visit megaphone.fm/adchoices

How Three Entrepreneurs Started On The Fast Track

Every entrepreneur’s journey starts with a big problem. That first hurdle—and hopefully, that first solution. Small and sometimes simple as it may be, this first...

Every entrepreneur’s journey starts with a big problem. That first hurdle—and hopefully, that first solution. Small and sometimes simple as it may be, this first moment contains so much ingenuity and inspiration, and captures just how resourceful entrepreneurs must be to continue along their path. Today, we’re telling three mini-stories of first-time challenges: how the creator of the Butterie butter dish cracked its market research problem, how GrowSumo found the right customers (and avoided the wrong ones), and how American Rhino created an apparel brand within weeks. Learn more about your ad choices. Visit megaphone.fm/adchoices

The Entrepreneur’s Identity Crisis: “Am I My Company?”

Glenn Kelman thought of himself as a software guy. Then he became CEO of a real estate company called Redfin, but insisted on seeing it...

Glenn Kelman thought of himself as a software guy. Then he became CEO of a real estate company called Redfin, but insisted on seeing it as a software company. Confusion reigned. Cultures clashed. For Glenn, it would come to highlight an often-unspoken business challenge: Entrepreneurship means exploring unknown paths, sometimes leading entrepreneurs to a very different place from where they started. The result can challenge not just their business philosophies but their very sense of identity. Learn more about your ad choices. Visit megaphone.fm/adchoices

How Do You Find Your First Customers?

How do you find your first customers? It’s a question first-time founders are often flummoxed by. But Keith Krach has developed a tried-and-true strategy—starting during...

How do you find your first customers? It’s a question first-time founders are often flummoxed by. But Keith Krach has developed a tried-and-true strategy—starting during his days at Ariba (which sold for billions), and extending into his current time as chairman of Docusign. In this special live edition of Problem Solvers, taped at Entrepreneur Live in Los Angeles, Keith explains how to turn a company’s first customers into valuable ambassadors. Learn more about your ad choices. Visit megaphone.fm/adchoices

Tripping.com's Problem: Their Popular Service Wasn't Making Money

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Learn more about your ad choices. Visit megaphone.fm/adchoices

The Danger of Profitability: It Masks Deeper Problems

From the outside, Cogent Entertainment Marketing looked like a success: It got early into the influencer marketing game, quickly signing big clients and making good...

From the outside, Cogent Entertainment Marketing looked like a success: It got early into the influencer marketing game, quickly signing big clients and making good money. And because profits were high, founder Mark Zablow was afraid to make any changes—even as major leadership problems in his company began wreaking havoc. In this episode, we explore how Mark finally fixed his culture (while still making a profit). Learn more about your ad choices. Visit megaphone.fm/adchoices

Going From B2C to B2B: Why Poppin Transformed Itself

What happens when you’re trying to sell to consumers, but your best customers are actually other businesses? Furniture-maker Poppin’s answer: It radically transformed itself to...

What happens when you’re trying to sell to consumers, but your best customers are actually other businesses? Furniture-maker Poppin’s answer: It radically transformed itself to meet this new customer. That meant changing its brand voice, marketing, products, and supply chain. In this episode, we explore how and why it made the switch—and became the go-to furniture maker for Facebook, Snapchat, Google, Warby Parker, and others. Learn more about your ad choices. Visit megaphone.fm/adchoices

How Transparent is Too Transparent?

Beck Besecker believes in transparency. So much so, that he calls Marxent, “aggressively transparent.” That means everyone can talk to everyone else. Everyone has a...

Beck Besecker believes in transparency. So much so, that he calls Marxent, “aggressively transparent.” That means everyone can talk to everyone else. Everyone has a voice. Everyone has access to management. Most important, everyone is trusted. There’s an assumption that the employees of Marxent are professional, responsible, mature adults, and thus they’re completely capable of taking bad news and rolling with it. But what happens when the news is really bad? Can employees still be trusted to handle it? Besecker found out. Learn more about your ad choices. Visit megaphone.fm/adchoices

How A Young, New, Female Boss Took Over Her Male-Dominated Company

Chrissy Monaco was basically raised at Monaco Ford, her dad’s car dealership. Then in January of 2017, she took over as co-owner and new boss—now...

Chrissy Monaco was basically raised at Monaco Ford, her dad’s car dealership. Then in January of 2017, she took over as co-owner and new boss—now in charge of men she’d known all her life, some of whom weren’t immediately comfortable with it. She knew her task: New leaders have limited time to set a company’s culture and get people on board with their vision, before doing so becomes far harder. In this episode, Chrissy takes us through her first, critical year—and the tough decisions it required. Learn more about your ad choices. Visit megaphone.fm/adchoices

He Said Yes Too Many Times, Then Learned to Say No

Entrepreneurs love to say yes—to new ideas, to new opportunities, and to new markets. But yes can be dangerous: The wrong yes will compound itself,...

Entrepreneurs love to say yes—to new ideas, to new opportunities, and to new markets. But yes can be dangerous: The wrong yes will compound itself, stretching a company thin and clouding its sense of purpose. Hamilton Powell learned this the hard way: As he built his watch company Crown & Caliber, he said yes so often that he was soon working 100-hour weeks and burning out his employees. Then he hired a COO who trained as a drill sergeant—and everything changed. Here’s how Hamilton learned to say no. Learn more about your ad choices. Visit megaphone.fm/adchoices

How to Win in a Ruthless Industry? Try Being Nice.

Tami Halton Pardee started out working in Hollywood—an industry known for crushing hours and sociopathic behavior. Then she left to work in real estate in...

Tami Halton Pardee started out working in Hollywood—an industry known for crushing hours and sociopathic behavior. Then she left to work in real estate in Los Angeles—another industry known for crushing hours and sociopathic behavior. But instead of going with the flow, she decided she’d work differently, structuring her company to allow her employees a better work-life balance, and being kind to her clients. As she tells us, competitors looked at her like she was crazy, but her business exploded. Learn more about your ad choices. Visit megaphone.fm/adchoices

How Tough Mudder Expanded Its Loyal Fanbase

Every entrepreneur wants a loyal fanbase, a group of repeat customers who will evangelize their favorite brand. But superfans come with challenges: They love a...

Every entrepreneur wants a loyal fanbase, a group of repeat customers who will evangelize their favorite brand. But superfans come with challenges: They love a company exactly the way it is, and they do not want it to change. That was a problem for Tough Mudder, whose obstacle course races were attracting primarily young, fit men. To grow as a business, it would need to attract different kinds of people too -- but without alienating those core fans. On this episode, we explore how Tough Mudder did it. Learn more about your ad choices. Visit megaphone.fm/adchoices

What’s Holding Your Company Back?

In its first four years, Tyson Lawrence’s logistics company reached $5 million in sales. “Everything I touched turned to gold,” he says. But then the...

In its first four years, Tyson Lawrence’s logistics company reached $5 million in sales. “Everything I touched turned to gold,” he says. But then the golden touch disappeared, and his growth stalled. Why? When he looked into it, he discovered a disaster in the making: His biggest client, a national retailer that helped his company grow so fast, had become its biggest problem. And to help his company start growing again, he’d need to make some gut-wrenching decisions. Learn more about your ad choices. Visit megaphone.fm/adchoices

How to Survive 150 Straight VC Rejections

Sam Sisakhti had a great idea for a company, and early on it seemed like others agreed. He got funded on his very first pitch....

Sam Sisakhti had a great idea for a company, and early on it seemed like others agreed. He got funded on his very first pitch. But when that funding fell apart, and Sam embarked on a punishing year and a half of brutal rejections, he learned invaluable lessons about himself, his business, and the nature of entrepreneurship, and he turned his failure into a big success. Learn more about your ad choices. Visit megaphone.fm/adchoices

Survive the Holiday Crush Like Baked By Melissa

For many entrepreneurs, the stretch between Halloween and New Year’s is when teams get stressed, systems get strained, and even the smallest inefficiencies amplify into...

For many entrepreneurs, the stretch between Halloween and New Year’s is when teams get stressed, systems get strained, and even the smallest inefficiencies amplify into crises. But if a company builds itself well enough to survive into January, it’ll be in great fighting shape for the rest of the year. That’s what happened to popular New York-based cupcake company Baked By Melissa, whose disastrous 2009 holiday led it to rethink fulfillment year-round—and win the holidays every year since. Learn more about your ad choices. Visit megaphone.fm/adchoices

Find Overlooked Growth Opportunities, With Study Giant Quizlet

Here’s a thought that’s going to make you crazy: Somewhere in your business, in a place you’ve completely overlooked, there’s a major opportunity you’re passing...

Here’s a thought that’s going to make you crazy: Somewhere in your business, in a place you’ve completely overlooked, there’s a major opportunity you’re passing up. On this episode, we explore how it happened to Quizlet CEO Matthew Glotzbach. His company makes a hugely popular study platform for students, and yet for a while, Glotzbach was ignoring an opportunity to triple his advertising revenue. Listen to his story, and learn how to find the opportunities hiding right under your nose. Learn more about your ad choices. Visit megaphone.fm/adchoices

What Happens When You Can't Deliver Your Kickstarter Project to Backers?

A successful Kickstarter campaign is exciting, but it can also be a curse. New entrepreneurs routinely miscalculate how much money they need to fulfill orders,...

A successful Kickstarter campaign is exciting, but it can also be a curse. New entrepreneurs routinely miscalculate how much money they need to fulfill orders, and get drowned in unexpected costs. How can someone survive that? We follow the story of Ryan Lupberger, founder of an eco-friendly laundry detergent called Cleancult, who could have gone broke after his Kickstarter success -- but then made some major changes to his business (and his life!) in order to survive, and now thrive. Learn more about your ad choices. Visit megaphone.fm/adchoices

Expanding Before You're Ready, With Yogurt-Maker Noosa

Learn more about your ad choices. Visit megaphone.fm/adchoices

Learn more about your ad choices. Visit megaphone.fm/adchoices

Dollar Shave Club for Couches Shows Upside in Asking "Why Are Things Sold The Way They Are?"

Here’s the most exciting question to ask today: “Why is this thing sold this way?” The answer will reveal all sorts of business opportunities, and...

Here’s the most exciting question to ask today: “Why is this thing sold this way?” The answer will reveal all sorts of business opportunities, and startups who asked this question have gone on to disrupt everything from razors to the mattress industry. But the path to success isn’t simple; a startup must literally reinvent an industry. How? In this episode, we follow the path of Burrow, a company reimagining how furniture is sold -- but to succeed, it first had to create a new way of making furniture. Learn more about your ad choices. Visit megaphone.fm/adchoices

When You Try Making "Something For Everyone," You Attract Nobody

You want customers to love your product, of course. But what happens when they don’t? The simple answer: You have to make a change --...

You want customers to love your product, of course. But what happens when they don’t? The simple answer: You have to make a change -- and it won’t be easy. Today we follow the story of Grayl, a company that created a groundbreaking bottle that filters water. When it first hit the market, sales sagged and customers were confused. So Grayl spent three years better understanding its ideal customer and refashioning its product. Now sales are spiking, and Grayl knows a lot about how to take customer feedback. Learn more about your ad choices. Visit megaphone.fm/adchoices

From A Garage To Its Own Warehouse, How Boxed Grew Fast

How do you scale when your business depends on it? Chieh Huang of Boxed knows this well; his company is like an online wholesale club...

How do you scale when your business depends on it? Chieh Huang of Boxed knows this well; his company is like an online wholesale club (with no membership fees), and in four years, he took it from a garage to $150 million in funding and its own custom-built warehouse. In doing so, he survived one of the hardest kinds of uphill battles in business. Some business ideas only work at a large scale, but those businsses must start small like everyone else -- and then endure a long, gaping middle point when they’re running their business at a size that inherently doesn’t work. Huang shares how he got over the hump. Learn more about your ad choices. Visit megaphone.fm/adchoices

How This Dating App Company Spiked User Engagement

Every company wants to increase user engagement. But for a company like Meet Group, it was a life-or-death need. It runs four free dating apps...

Every company wants to increase user engagement. But for a company like Meet Group, it was a life-or-death need. It runs four free dating apps (Meet Me, Skout, Tagged, and hi5), and relies largely on advertising -- which means when user engagement was down, ad dollars were down too. To fix this, cofounder Catherine Cook Connelly radically rethought how users engage in the apps. Now revenue is up, users are using the apps for longer, and matches are being made with... live video!? Learn more about your ad choices. Visit megaphone.fm/adchoices

The Power of Simple and How HelloFresh Increased Customer Retention

HelloFresh made one counterintuitive change in its business, and it sparked an immediate boost in sales. The result should be a lesson to all entrepreneurs:...

HelloFresh made one counterintuitive change in its business, and it sparked an immediate boost in sales. The result should be a lesson to all entrepreneurs: In business, simple things matter. Simple changes matter too. In this episode, the head of HelloFresh’s U.S. business reveals how he runs experiments in his business, how he honed in on the right change -- and why he’ll keep making little changes that can lead to big results. Learn more about your ad choices. Visit megaphone.fm/adchoices

How He Convinced 300,000 People To Work With Him, From Malaysia

It can be hard convincing others to work with you, especially if your company is new. And yet, you need them: They’re your future suppliers,...

It can be hard convincing others to work with you, especially if your company is new. And yet, you need them: They’re your future suppliers, contractors, partners, and sponsors, which means you must find some way to prove that you’re worth working with. That’s what Andy Sitt faced when trying to build an Asian stock photo company called Inmagine -- and solving it led him on an insane journey. Now Inmagine is a powerhouse, with 72 million images and 40 offices around the world. Learn more about your ad choices. Visit megaphone.fm/adchoices

What To Do When Your Solution Is Actually Creating More Problems

Hanson Grant had built a hit product called Think Board, and what seemed like a world-class customer support team. But when his product started getting...

Hanson Grant had built a hit product called Think Board, and what seemed like a world-class customer support team. But when his product started getting terrible reviews on Amazon, he scrambled to figure out what was wrong -- and discovered the problem was hiding in plain sight. Sometimes, the thing you think is solving a problem is actually creating one. In this episode, Grant explains how a disaster for the company forced him to rethink everything. Learn more about your ad choices. Visit megaphone.fm/adchoices

How Increasing Your Prices Can Attract Better Customers

How do you raise prices? It’s not easy, as the cofounders of Motto can attest. For more than a decade, they’ve been raising prices --...

How do you raise prices? It’s not easy, as the cofounders of Motto can attest. For more than a decade, they’ve been raising prices -- while evolving from a little design shop to a full-scale, high-end branding agency. Along the way, they were forced to reconsider exactly what work they do, how they structure their relationships with clients, and even what kind of company they run. Because pricing isn’t just about a number. It’s about your value, what you’re really worth, and who you want to work with. Learn more about your ad choices. Visit megaphone.fm/adchoices

How To Hire The Perfect Team, With Zapier CEO Wade Foster

Many entrepreneurs struggle with how to hire the right people. But they don’t always think about when to hire those people. That can lead to...

Many entrepreneurs struggle with how to hire the right people. But they don’t always think about when to hire those people. That can lead to disaster, as Zapier cofounder and CEO Wade Foster knows well. He used to follow a philosophy he calls “don’t hire ‘til it hurts,” until his company grew so fast that he was severely understaffed. That forced him to develop a new staffing system, one that ensures his staff grows at the same pace his company does. Learn more about your ad choices. Visit megaphone.fm/adchoices

How DraftKings Survived And Made Daily Fantasy Sports Legal

How can a company survive a crisis so big, its very future is in doubt? Draft Kings knows the answer. It was a startup on...

How can a company survive a crisis so big, its very future is in doubt? Draft Kings knows the answer. It was a startup on the rise, making millions by allowing fans of fantasy sports to bet online -- but in 2015, a huge lawsuit and skeptical legislators created havoc. In this episode, CEO Jason Robins speaks frankly about how he navigated the years-long storm, stayed focused, and survived, and is now thriving once again. Learn more about your ad choices. Visit megaphone.fm/adchoices

What To Do When Customers Don't Share Your Vision

What happens when customers don’t share your vision? It can be an emotional blow. Here you poured your heart into a product, only to find...

What happens when customers don’t share your vision? It can be an emotional blow. Here you poured your heart into a product, only to find that customers want something different. Shira Berk faced this problem with her gluten-free cookie company, Goodie Girl Cookies. Taste tests were positive but sales were stagnant, and Burke realized it was because her personal branding touches were confusing consumers. So she made big, hard changes -- and sales grew to more than $3 million. We learn how she did it. Learn more about your ad choices. Visit megaphone.fm/adchoices

From $50 Consulting Fees to 4m Monthly Uniques with The Points Guy Brian Kelly

How do you turn a great idea into a great business? It’s an infinitely complex question. You have to build an infrastructure around that idea...

How do you turn a great idea into a great business? It’s an infinitely complex question. You have to build an infrastructure around that idea -- one that amplifies it and makes it compelling enough for someone to pay for. On this episode, we learn how Brian Kelly did just that. He turned a grueling side hustle into The Points Guy, which is now arguably the most well-recognized and influential site in the credit card world. It time, grit, and a lot of failure -- but that’s the real a recipe for success. Learn more about your ad choices. Visit megaphone.fm/adchoices

What Happens When The CEO Can't Possibly Talk To Every Employee or Customer?

How can you scale yourself? It’s something every successful entrepreneur needs to figure out. At some point, your company will become so big that you...

How can you scale yourself? It’s something every successful entrepreneur needs to figure out. At some point, your company will become so big that you can’t be in the weeds the way you once were. If you try, you’ll create a bottleneck and harm your company. So, what’s the solution? This week we learn how Adam Tischauer, founder of a company that hosts sleepaway camps for adults called Camp No Counselors, did it -- by created a system for hiring, training, and monitoring that enabled his company to grow. Learn more about your ad choices. Visit megaphone.fm/adchoices

Her Cookie Company Went Viral, Which Meant A Bouncer and 4-Hour Lines

What’s it like when your company goes viral? Take it from Kristen Tomlan, the founder and CEO of a viral cookie dough company called Do...

What’s it like when your company goes viral? Take it from Kristen Tomlan, the founder and CEO of a viral cookie dough company called Do ("Dough") "It's terrifying." And exhausting. And it exacerbated every weakness in her business, including staffing, supply and production. We learn how she fixed it, and harnessed the kind of huge opportunity that may have sunk others. Learn more about your ad choices. Visit megaphone.fm/adchoices

What Happens When You Realize Your Plan is Flawed At Launch?

You did your homework. You lined up the right investors. You hired the right talent, created a product that everyone in your industry thought was...

You did your homework. You lined up the right investors. You hired the right talent, created a product that everyone in your industry thought was just going to totally wow people and then you launch... and realize you severely miscalculated. It happens to a lot of businesses, and it happened to Scott Ruddman of GLORY Sports International. In this episode, we explore how he tore down his old plans and built new ones -- fast. Learn more about your ad choices. Visit megaphone.fm/adchoices

How Do You Keep Buyers and Sellers Inside Your Marketplace?

Jaron Gilinsky created Storyhunter, a platform that connects media companies and brands to freelance video producers and journalists in 180 countries. But to succeed, he had...

Jaron Gilinsky created Storyhunter, a platform that connects media companies and brands to freelance video producers and journalists in 180 countries. But to succeed, he had to overcome two major problems: First, his original business model was failing him. And then, once he created a great way to connect those media companies and video producers, he had to become so invaluable that they wouldn't abandon him.   Have a problem-solving story to tell us? Do it at http://bit.ly/2v8g4Y6 Learn more about your ad choices. Visit megaphone.fm/adchoices