Black Friday Sale! 50% Off All Access

Ikea Fined Millions of Dollars After Being Caught Spying on Employees and Customers A French court found executives guilty of an ongoing plot to expose "troublesome" workers through the use of private investigators.

By Emily Rella

Entrepreneur+ Black Friday Sale

Our biggest sale — Get unlimited access to Entrepreneur.com at an unbeatable price. Use code SAVE50 at checkout.*

Claim Offer

*Offer only available to new subscribers

Opinions expressed by Entrepreneur contributors are their own.

Thomas Samson | Getty Images

Ikea is under fire after being caught spying on workers in stores in France.

The retail giant was fined the equivalent of $1.3 million after a French court found the two high-up executives guilty over an ongoing plot to expose "troublesome" workers and displeased shoppers via the hiring and use of private investigators.

Former risk management executive Jean-François Paris admitted to the illegal activity, citing that certain funds were set aside to use for the operations. He claimed he was following orders from former CEO of Ikea France, Jean-Louis Baillot.

Related: IKEA Recalls Hundreds of Bowls, Plates for Burn Hazards

Paris was fined a little over $12,000 and was given a year and six month suspended sentence.

Baillot denied all involvement and accusations but was still convicted. He was fined the equivalent of $60,000 and was sentenced to a two-year suspended prison sentence.

The trial oversaw over 15 people allegedly involved in the espionage plot that ran from 2009 to 2012.

Other executives were either convicted and fined, acquitted or given suspended prison sentences.

The Associated Press detailed some of the alleged spying situations, one in which executives were using illegaly obtained information to determine how one Ikea employee with a known criminal record was able to purchase a BMW.

Related: IKEA Recalls 36 Million Chests, Dressers After Six Deaths

Another accusation claims there was an internal audit run on an Ikea employee in an attempt to find any incriminating behavior that could result in said employee being fired.

Ikea made a statement following the conviction saying the company "strongly" condemns the behavior of the convicted executives and Ikea has "apologized for this situation which seriously undermined the company's values and ethical standards."

Ikea was brought to trial after trade unions in France had accused the international retailer of illegally obtaining personal information and data.

The company is facing a tough year following several recalls on potentially dangerous pieces of furniture and tableware, including an incident in March where the company's Kullen 3 drawer chest was recalled after it was found that if not secured stably to a wall, the dresser could easily tip over and entrap anyone below it, particularly children.

There are currently 445 Ikea stores worldwide, 36 of which are in France.

Related: IKEA reprints and delays the launch of its 2021 catalog for an image

Emily Rella

Senior News Writer

Emily Rella is a Senior News Writer at Entrepreneur.com. Previously, she was an editor at Verizon Media. Her coverage spans features, business, lifestyle, tech, entertainment, and lifestyle. She is a 2015 graduate of Boston College and a Ridgefield, CT native. Find her on Twitter at @EmilyKRella.

Want to be an Entrepreneur Leadership Network contributor? Apply now to join.

Business News

'Father Time Always Wins': Warren Buffett, 94, Just Announced Major Changes to His Plan to Give Away His Money

Warren Buffett continued his Thanksgiving tradition with a $1.1 billion donation of Berkshire Hathaway stock to four of his family's foundations.

Business Ideas

63 Small Business Ideas to Start in 2024

We put together a list of the best, most profitable small business ideas for entrepreneurs to pursue in 2024.

Growing a Business

Shoppers Who Buy Via Email Spend 138% More Than Those Who Don't. Here Are 9 Email Hacks to Capture Their Sales

Want to make more sales with email this holiday season? Use these tactics to engage your audience and boost revenue.

Growing a Business

Small Business Saturday Is a $200 Billion Boon for Entrepreneurs — Here's How One Wine Shop Makes the Most of It: 'Every Year Our Revenue Goes Up'

Daneen and Pascal Lewis opened Harlem Wine Gallery in 2016, and the business has been growing ever since.