Black Friday Sale! 50% Off All Access

CEO Lays off 900 Employees in Shocking Video Call Better.com has let go of 9% of its workforce.

By Emily Rella Edited by Jessica Thomas

Opinions expressed by Entrepreneur contributors are their own.

YouTube
Better.com CEO lays off 900 employees

Bah humbug!

Spirits were not so bright over at Better.com when CEO Vishal Garg laid off 900 employees in a Zoom meeting.

The leaked video footage shows Garg saying that the company will be letting go of 15% of its workforce, though it was later clarified that the layoffs accounted for 9% of employees.

"The market has changed, as you know, and we have to move with it in order to survive," he said. "This isn't news you're gonna wanna hear, but ultimately it was my decision, and I wanted you to hear it from me. It's been a really, really challenging decision to make."

Garg told employees that this is the second time in his career that he's had to deliver mass layoffs and said that he hoped we wouldn't cry during the process this time around.

"If you're on this call, you are part of the unlucky group that is being laid off," Garg explained in the video. "Your employment here is terminated effective immediately."

The woman videotaping the call can be heard crying and pleading to the screen.

"This is not real," she heartbreakingly says. "After everything we did."

Better.com is a digital mortgage and loan website that launched in 2016.

The website is currently down, with a note that says it is "doing a little home improvement."

Reports state that the company is valued at $7 billion after receiving a $750 million "cash infusion" just days ago.

This latest move is not Garg's first bout with scandal at the company.

In an email last November obtained by Forbes, the CEO seemed to verbally abuse employees by calling them dumb and slow.

"You are TOO DAMN SLOW. You are a bunch of DUMB DOLPHINS and…DUMB DOLPHINS get caught in nets and eaten by sharks," the email said. "SO STOP IT. STOP IT. STOP IT RIGHT NOW. YOU ARE EMBARRASSING ME."

Better.com currently has main offices in California, North Carolina and Texas.

Emily Rella

Senior News Writer

Emily Rella is a Senior News Writer at Entrepreneur.com. Previously, she was an editor at Verizon Media. Her coverage spans features, business, lifestyle, tech, entertainment, and lifestyle. She is a 2015 graduate of Boston College and a Ridgefield, CT native. Find her on Twitter at @EmilyKRella.

Want to be an Entrepreneur Leadership Network contributor? Apply now to join.

Living

These Are the 'Wealthiest and Safest' Places to Retire in the U.S. None of Them Are in Florida — and 2 States Swept the List.

More than 338,000 U.S. residents retired to a new home in 2023 — a 44% increase year over year.

Business News

These Are the Highest Paying Jobs Available Without a College Degree, According to a New Report

The median salaries for these positions go up to $102,420 per year.

Business News

Is Reddit Down Again? Tens of Thousands of Users Are Reporting Issues With the Platform.

A Reddit outage has been occurring off-and-on for two days.

Starting a Business

He Started a Business That Surpassed $100 Million in Under 3 Years: 'Consistent Revenue Right Out of the Gate'

Ryan Close, founder and CEO of Bartesian, had run a few small businesses on the side — but none of them excited him as much as the idea for a home cocktail machine.

Business News

DOGE Leaders Elon Musk and Vivek Ramaswamy Say Mandating In-Person Work Would Make 'a Wave' of Federal Employees Quit

The two published an op-ed outlining their goals for their new department, including workforce reductions.

Starting a Business

This Sommelier's 'Laughable' Idea Is Disrupting the $385 Billion Wine Industry

Kristin Olszewski, founder of Nomadica, is bringing premium wine to aluminum cans, and major retailers are taking note.