Make Better, Faster Decisions Using This Simple 3-Step Framework As a leader, don't get caught up in perfectionism. Adept leaders should know when to take action.

My phone kept ringing off the hook. I was receiving a flood of notifications, and the news kept giving mixed reports. March of 2020 wasn't just a frenzy, it was absolute chaos. But I don't need to remind you of that fact — it's hard not to recall those initial days of the pandemic.

Back then, nobody seemed to know what was going on. There are no "founder guidelines" for what to do when an unprecedented pandemic hits. In those moments, it's just you and your choices.

Colleagues were scrambling to set up Zoom meetings and re-structuring their organizations due to the new economic uncertainty. And we all had to address the biggest question of all: What's going to happen?