Leyla Seka
EVP of Salesforce AppExchange
Want to write for Entrepreneur too? Apply to join Entrepreneur Leadership network.
Latest
5 Reasons to Reimagine How You Offer Customer Support
In the new "era of the customer, innovative companies need to put users -- and their experience -- first.
Use Your Customer Support Staff to Improve Every Aspect of Your Business
Not sure how to improve customer experience? Start with your team already on the front lines.
6 Ways to Turn Every Customer Interaction Into an Opportunity
Have you ever considered complaints as a way to impress customers and keep 'em coming back?
A Girl's Guide to Finding an Awesome Mentor (and Being One)
Sixty-seven percent of women rate mentors as extremely important. So why have 63 percent never had one?
6 Things You Need to Know About Offering Global Support
Finding staff who speak the local lingo is just the start.
6 Reasons Every Company Needs a Customer Service Roadmap
As your business grows, it's important to have plans in place so you're not caught off guard.
More Authors You Might Like
-
Emily Rella
Senior News Writer
-
Sherin Shibu
News Reporter
-
Hayden Field
Associate Editor
-
Amy M Chambers
Executive Coach, Life Coach, and #1 International Bestselling Author
-
Clinton Sparks
Creative Executive, DJ, Producer and Entertainment Mogul
-
Carl Stoffers
Senior Business Editor
-
Lauren Hirsch Williams
High-Performance/Business Relevance Strategist