Monica Eaton

Entrepreneur Leadership Network® Contributor

Bio

Monica Eaton is the founder of Chargebacks911, the world's first chargeback mitigation and prevention service provider. Her company safeguards billions of transactions for over 1 million clients internationally with cutting-edge transaction dispute technology and management solutions.

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Latest

Business News

What the FTC's 'Click-to-Cancel' Rule Means for Merchants

Subscriptions are easy to start but often difficult to cancel, leading frustrated consumers to seek chargebacks due to confusing cancellation policies. The FTC's new "click-to-cancel" rule mandates that cancellation must be as straightforward as sign-up, potentially reducing chargebacks and improving customer satisfaction.

Business News

There is a Rapid Increase in Fraud in the APAC Region. What's the Solution?

Fraud in online transactions is rising in the Asia-Pacific region, posing challenges for merchants through increased identity fraud, chargebacks and revenue losses. However, AI tools and proactive strategies can help detect fraud early and mitigate risks.

Business News

How Cardholder Misconduct is Driving Up Costs for Consumers and Leading to Poorer Customer Experience

New data suggests that cardholder misconduct is on the rise, and it's worrying for both merchants and consumers.

Business Solutions

A Record-Breaking Amount of Travel Will Happen This Summer — Here's How Peak Travel Seasons Impact Payment Fraud

As summer 2024 expects record-breaking travel, businesses affected by tourism must tackle increased fraud and chargeback risks head-on.

Business Ideas

Online Merchants Are Losing Significant Revenue With This Billing Mistake — Are You Guilty?

With clear, recognizable billing descriptors, merchants can save themselves the headache of avoidable transaction disputes and keep their customers happy and returning.

Growing a Business

The FTC Is About to Change Subscription Services Forever. Here's How You Can Prepare.

The new "click-to-cancel" provision will make renewing and terminating subscriptions easier.

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