Naveen Rajdev
Bio
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Latest
Rethinking Chatbots: They're Not Just for Customers
Chatbots and digital assistants benefit a business's internal communications and decision-making, too.
They'll Always Be Royals: 3 Steps to Treating Customers Right
Aiming for just 'good' or 'average' customer service? You may as well route potential customers directly to your competitors.
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