Peter Sobotta

Bio

Peter Sobotta is the founder and CEO of Return Logic, a technology startup that enables retailers to manage and optimize their product-returns strategy. Sobotta is a known industry expert and thought leader in the field of reverse logistics, ecommerce and supply-chain management.

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Latest

Growing a Business

How to Boost Customer Loyalty Using Analytics and Actionable Insights

Returns data offers companies priceless insights that improve the customer experience.

Growing a Business

A Smart Retail Return Policy Is Much More Than Free Shipping

The more retailers can learn about why products get returned, the more they can do to prevent them.

Growing a Business

To Reduce Costly Retail Returns Start Listening to Your Front Line People

Nobody is likelier to have ideas for avoiding customer problems than whoever is solving those problems, face-to-face, with unhappy customers.

Growing a Business

5 Easy Strategies to Prevent Costly Retail Returns

No longer seen as a cost of doing business, product returns are a real threat to the bottom line of all retailers.

Growing a Business

5 Steps to Make the Most of a Product Return

Smart retailers leverage products returns to improve the customer experience and drive repeat sales.

Business Ideas

Improve Management of Retail Returns for a Better Customer Experience

Poor returns policies and cumbersome returns processes are a significant obstacle to future sales.

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