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No B.S. Guide to Maximum Referrals and Customer Retention

Word of mouth is a powerful—and cost-effective—marketing strategy. So how can you get current customers to refer new customers? Find out in the No B.S. Guide to Maximum Referrals and Customer Retention.

Product information

$24.99

Description

FACT: NOTHING IS COSTLIER OR MORE DIFFICULT THAN GETTING A NEW CUSTOMER.
Business owners agree. The referred customer is far superior to the one brought in by ‘cold' advertising. Yet most business owners will invest more money to find new customers than getting referrals from current, happy customers.

Millionaire maker Dan S. Kennedy and customer retention expert Shaun Buck dare you
to stop chasing new customers and keep an iron cage around the ones you already have.
Kennedy and Buck present a systematic approach to help you keep, cultivate, and
multiply customers so that your entire business grows more valuable and sustainable,
and you replace income uncertainty with reliable income through retention and referrals.

Learn how to:
• Apply the #1 best retention strategy (hint: it's exclusive)
• Catch customers before they leave you
• Grow each customer's value (and have more power in the marketplace)
• Implement the three-step customer retention formula
• Use other people's events to get more referrals
• Create your own Customer Multiplier System
• Calculate the math and cost behind customer retention

Discover the referral-getting, sales-increasing, battle-tested tactics designed to help you
build a thriving business for the long-term.

Product Details
Publication date
Mar 15, 2016
Publisher
Entrepreneur Press
Imprint
Language
English
Paperback dimensions
6 X 9 inches
Number of pages
182
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