'High Error Rates': ChatGPT Is Down, Tens of Thousands of Users Affected in Mass Outage. Here's What We Know. OpenAI has identified the issue, and they are "currently monitoring," the company said.

According to Downdetector, it appears that ChatGPT is down for most users in a mass outage. As of press time, more than 15,000 users have reported issues with the chatbot.

Does OpenAI Know ChatGPT Is Down?

OpenAI acknowledged that ChatGPT was not working on Thursday, with its latest update on December 26, 2024, at 12:06 p.m. PST saying, "We are continuing to work on a fix for this issue."

Related: OpenAI Just Released Its Text-to-Video Generator, Sora. Here's How the New AI Could Impact Small Businesses and Creators.

The popular chatbot began glitching Thursday afternoon. At 11 a.m. PST, the company wrote: "We are currently experiencing an issue with high error rates on ChatGPT, the API, and Sora. We are currently investigating and will post an update as soon as we are able."

Less than 20 minutes later, at 11:18 a.m. PST, the company followed up that the issue was caused by "an upstream provider and we are currently monitoring," the company wrote.

This is a breaking news story and will be updated.