Fake Job Interviews: The Dark Side of Wells Fargo's 'Diversity' Efforts Former and current employees speak up on witnessing "fake" diversity efforts by the bank, giving interviews to diverse candidates for jobs that had already been filled.

By Madeline Garfinkle Edited by Jessica Thomas

Opinions expressed by Entrepreneur contributors are their own.

In a well-intentioned initiative gone wrong, current and former employees at Wells Fargo have come forward with details on how the bank carried out its diversity and inclusion efforts: fake interviews.

Joe Bruno, a former executive at Wells Fargo, is one of seven individuals who have spoken up about a troubling system wherein they were instructed by direct bosses or HR managers to hold interviews for "diverse" candidates — which the bank defined as women and people of color — for positions that had already been filled.

The individuals who have spoken out were either told to give the interviews, aware of the practice or helped arrange it. The practice seemed to be a vehicle to record diversity efforts on paper, rather than carrying them out in reality.

Bruno, who has since been fired from the bank, told The New York Times that he shared his concerns about the system with his superiors, stating that the practice was "inappropriate, morally wrong, ethically wrong."

Wells Fargo claims that Bruno's dismissal was due to him retaliating against a colleague, but the former executive begs to differ, certain that his discharge was a direct result of flagging the diversity initiative of granting fake interviews.

Raschelle Burton, a Wells Fargo spokesperson, said "To the extent that individual employees are engaging in the behavior as described by The New York Times, we do not tolerate it," in a statement.

Burton shared that although she was aware of the informal policy, it was implemented in an earlier era that current executives have nothing to do with.

Related: Read Elizabeth Warren's Epic Smackdown of Wells Fargo CEO

Back in 2020, Wells Fargo chief executive Charles W. Scharf pledged to expand inclusion efforts, but he added that the bank had trouble meeting diversity goals because there was not enough qualified minority talent. He later apologized for the statement that angered employees and outsiders alike — after it became public.

According to Burton, 77% of those hired at Wells Fargo in 2020 were not white men, and 81% of those hired in 2021 were not white men, but she failed to disclose how many of the roles pay more than $100,000 per year — reiterating previous claims by current and former employees that minority candidates were hired for low-paying roles and interviewed for positions that had already been filled.

The troubling system carried out by Wells Fargo highlights what can go wrong when well-intentioned initiatives lack transparency, thus creating pathways to get around the initiative, rather than carrying it out as intended.

Three current employees said they conducted fake job interviews or knew of them as recently as this year.

Related: Wells Fargo Drift Lower After Q2 Earnings

Madeline Garfinkle

News Writer

Madeline Garfinkle is a News Writer at Entrepreneur.com. She is a graduate from Syracuse University, and received an MFA from Columbia University. 

Want to be an Entrepreneur Leadership Network contributor? Apply now to join.

Leadership

7 Telltale Signs of a Weak Leader

Whether a bully or a people pleaser who can't tell hard truths, poor leadership takes many forms.

Business Ideas

70 Small Business Ideas to Start in 2025

We put together a list of the best, most profitable small business ideas for entrepreneurs to pursue in 2025.

Business News

Elon Musk's DOGE Is Hiring People Eager to 'Work Long Hours' to Eliminate 'Waste, Fraud and Abuse' in the Government. Here's How to Apply.

The Department of Government Efficiency is hiring U.S. citizens to help cut spending and headcounts in the federal government.

Business News

'Everyone Can Profit From It': What Is DeepSeek? China's 'Cheap' to Make AI Chatbot Climbs to the Top of Apple, Google U.S. App Stores

DeepSeek researchers claim it was developed for less than $6 million, a contrast to the $100 million it takes U.S. tech startups to create AI.

Business News

'I Love Doing Product Reviews': Bill Gates Stepped Down from Microsoft in 2020, But Admits He Still Spends 15% of His Time Working at the Company

In a new interview with the Wall Street Journal, Gates also said he is still close with Microsoft's CEO Satya Nadella.

Business News

Uber's CEO Says Drivers Have About 10 Years Left Before They Will Be Replaced

Uber CEO Dara Khosrowshahi says the jobs of human drivers are safe for the next decade, but after that, another type of driver will take over.