Shakey's Delivers "Triplets," Hopes to Quell Franchisee Unrest <b></b>

Garden Grove, California-Shakey's Inc. unveiled amultifaceted revitalization plan intended to reverse decades ofmismanagement at the 73-unit pizza chain. The improvement programincludes new interior and exterior designs; new purchasingagreements; updated operations standards and training manuals;revamped marketing strategies; and new menu items like Triplets, anassortment of finger foods with dipping sauces.

The company also introduced James Kim, the chain's first newfranchisee in eight years. -Nation's RestaurantNews

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