Flight Forced Into Emergency Landing After Passengers Notice Broken Windows The charter flight did not reach maximum altitude before returning to the ground.

By Emily Rella

Opinions expressed by Entrepreneur contributors are their own.

Passengers on a charter flight from London Stansted Airport on October 6 were in for a chilly surprise when windowpanes were discovered missing after takeoff, forcing the pilot to make an emergency landing.

According to a report filed by the Air Accidents Investigation Branch, Airbus A321 left the airport for a multi-day charter with nine passengers, six cabin crew, and three pilots. There was also an engineer and loadmaster onboard.

However, before the plane reached maximum altitude, the passengers noticed something was awry.

Related: Delta Passengers 'Abandoned' on Remote Island for 12 Hours

"Several passengers recalled that after takeoff the aircraft cabin seemed noisier and colder than they were used to," the report stated. "[The loadmaster] noticed the increased cabin noise as he approached the overwing exits and his attention was drawn to a cabin window on the left side of the aircraft. He observed that the window seal was flapping in the airflow and the windowpane appeared to have slipped down."

A protruded window that was missing panels (Air Accidents Investigations Branch)

The loadmaster said the noise coming from the window was "loud enough to damage your hearing" and informed the cabin crew and flight deck, who then decided to fly back down to Stansted. The total flight time was just 36 minutes.

Upon landing and inspection, it was found that two windowpanes were missing, and a third was dislodged.

The AAIB concluded that the windows "sustained thermal damage and distortion" due to elevated temperatures. The plane was also used for a filming event, which had the plane's lights running for four to five and a half hours straight.

The damaged windows that were investigated after landing (Air Accidents Investigations Branch)

"A different level of damage by the same means might have resulted in more serious consequences, especially if window integrity was lost at higher differential pressure," the AIIB concluded.

Related: United Flight Forced to Abort Landing, Boston Runway Blocked

The agency said that it is still investigating.

Emily Rella

Senior News Writer

Emily Rella is a Senior News Writer at Entrepreneur.com. Previously, she was an editor at Verizon Media. Her coverage spans features, business, lifestyle, tech, entertainment, and lifestyle. She is a 2015 graduate of Boston College and a Ridgefield, CT native. Find her on Twitter at @EmilyKRella.

Want to be an Entrepreneur Leadership Network contributor? Apply now to join.

Editor's Pick

Business News

JPMorgan Shuts Down Internal Message Board Comments After Employees React to Return-to-Office Mandate

Employees were given the option to leave comments about the RTO mandate with their first and last names on display — and they did not hold back.

Innovation

4 Ways Market Leaders Use Innovation to Foster Business Growth

Forward-thinkers constantly strive to diversify and streamline their products and services, turning novelties into commodities desired by many.

Science & Technology

Is Mental Clarity the Real Key to Success in 2025?

Peak mental efficiency = peak business effectiveness.

Franchise

Jersey Mike's Switched Up Its Strategy for Serving Customers This Year — Then Blackstone Bought the Sandwich Chain for $8 Billion

The New Jersey sub franchise has dialed in on strategies to serve customers in stores and online, as proven by its recent acquisition.

Business Ideas

70 Small Business Ideas to Start in 2025

We put together a list of the best, most profitable small business ideas for entrepreneurs to pursue in 2025.