Get All Access for $5/mo

Starbucks's CEO Transition Is Unlikely to Disrupt Growth, Analysts Say But the last time Howard Schultz stepped down as CEO -- in 2000 -- the company's shares had plunged.

By Reuters

This story originally appeared on Reuters

Reuters | David Ryder
Howard Schultz, CEO of Starbucks.

Starbucks Chief Executive Howard Schultz's decision to step down is unlikely to disrupt growth at the world's biggest coffee chain as his successor Kevin Johnson is well suited to take the helm, analysts said.

Starbucks Corp. said on Thursday that Schultz would step down as CEO on April 3 to focus on new high-end coffee shops, handing the top job to Chief Operating Officer Johnson, a long-time technology executive.

The company's shares were down 2.6 percent in premarket trading as investors worried that the legendary CEO's exit would spell trouble for the company.

The last time Schultz stepped down as CEO -- in 2000 -- the company's shares had plunged.

Schultz returned to the top job in 2008. Since then the company's annual sales have more than doubled and its stock has risen six-fold.

"Unlike the period surrounding Mr. Schultz's previous departure, we believe the company is transitioning to a new CEO during a period of strength, with a solid macro-economic backdrop, a strong leadership team and a robust pipeline of innovation in technology, food, beverages," RBC Capital Markets analyst David Palmer wrote in a note.

Johnson's experience of working with Schultz for nearly two years as well as his technology background, including stints at Microsoft Corp. and Juniper Networks Inc., sets him up for the job, analysts said.

Schultz said on Thursday that he had personally asked Johnson to take the CEO job, highlighting Johnson's technology chops at a time when the company is trying to project itself as a pioneer in mobile payments technology.

Starbucks was the first to push into mobile ordering and payments through its app, allowing customers to avoid standing in long lines and forcing rivals like Dunkin' Brands Group Inc. and Panera Bread Co. to follow suit.

The mobile payments strategy has proved hugely successful -- a quarter of all transactions in Starbucks' latest quarter was through mobile phones.

Starbucks' quarterly revenue has risen at a pace of least 7 percent since 2009, much faster than that of Dunkin' and McDonald's Corp.

"While we acknowledge that Schultz is without question one of the strongest and most visionary leaders in the consumer/retail world, we believe the succession planning put in place several years ago assures the recent exceptional performance will likely continue," Wells Fargo Securities analyst Bonnie Herzog said in a note.

Schultz's plans to "premiumize" the Starbucks brand should allow the broader store network to continue to thrive, Herzog added.

The outgoing CEO said on Thursday that in his new role he would focus on building the ultra-premium Starbucks Reserve stores and showcase Roastery and Tasting Rooms around the world.

These efforts come as Starbucks is trying to stave off competition from super-premium coffee rivals such as Blue Bottle and Intelligentsia.

The company opened its first Reserve Roastery and Tasting Room in 2014 in Seattle -- Starbucks' birthplace -- to roast and sell limited-supply Reserve coffees. It plans to open three more in Shanghai, New York and Tokyo.

(Reporting by Sruthi Ramakrishnan in Bengaluru; Editing by Sayantani Ghosh and Saumyadeb Chakrabarty)

Want to be an Entrepreneur Leadership Network contributor? Apply now to join.

Editor's Pick

Starting a Business

He Started a Business That Surpassed $100 Million in Under 3 Years: 'Consistent Revenue Right Out of the Gate'

Ryan Close, founder and CEO of Bartesian, had run a few small businesses on the side — but none of them excited him as much as the idea for a home cocktail machine.

Growing a Business

5 Reasons Why Time-Tracking Can Put Your Business in a Chokehold

More and more businesses are adopting time-tracking software to manage their operations, but is it all it's cracked out to be?

Franchise

The Top 10 Coffee Franchises in 2024

From a classic cup of joe to a creamy latte, grab your favorite mug and get ready to brew up success with the best coffee franchises.

Business Ideas

63 Small Business Ideas to Start in 2024

We put together a list of the best, most profitable small business ideas for entrepreneurs to pursue in 2024.

Business News

Looking for a Remote Job? Here Are the Most In-Demand Skills to Have on Your Resume, According to Employers.

Employers are looking for interpersonal skills like teamwork as well as specific coding skills.

Business News

'Do You Sell Cars?': Tesla CEO Elon Musk Trolls Jaguar Rebrand on X

The team running Jaguar's X account was working hard on social media this week.