📺 Stream EntrepreneurTV for Free 📺

Is Your Strongest Lead-Generating Tool Doing Its Job? Custom web design or DIY? With today's tech platforms there's a lot you can do in-house, but should you be designing your own website, or are there some things best left to the professionals? Leigh-Ann O'Hagan from LIT Creations unpacks your options.

By LIT Creations

Opinions expressed by Entrepreneur contributors are their own.

You're reading Entrepreneur South Africa, an international franchise of Entrepreneur Media.

LIT Creations

Vital Stats

What's the difference between Custom Web Development and WordPress?

With a custom website design, we create a look and feel for you specifically tailored to your business and not based on any particular pre-existing theme.

If you have a unique idea that you'd like to implement, then the custom development route is best for your business. Perhaps you'd like to have various levels of logins with functionality associated with each. Today there are plugins available for just about anything you need, but your site will always be defined by the restrictions of the template or plugin you're purchasing (or downloading).

On the other hand, if you're more interested in a website that effectively describes your business but with pages that you'd like to be able to update yourself, then Wordpress is a great platform for you. Just be careful though — while there are a lot of things you can do with a WordPress theme, you're bound by available templates. You'll never have complete control over your website's look and feel.

What are the pros of Custom Development?

When codes are scripted in-house by talented developers, there are three core pros to your website:

  1. The code is private and not available on the world wide web to be exploited or hacked.
  2. If you want to move one image two pixels to the left it's no problem — the code is yours, and your developers know exactly where to go to make any change you would like.
  3. You control the process. For example, as developers, we do a design proposal for you at the outset of the project, so that you can see what your website will look like and suggest changes to the design before going ahead.

There are however, some cons as well. Custom development takes longer than a WordPress site, and not every aspect of your site will be Content Management System-driven, which means you may need to go back to your developers to make certain changes on your behalf in future.

What about WordPress?

Development is quicker — you can get a basic website up and running within two working days and go live. There are also a lot of templates and themes to choose from. And finally, you also get a WordPress admin login so that you can update anything on the site yourself.

Unfortunately, WordPress sites are frequently hacked because their code is freely available on the Internet. LIT Creations do all of our WordPress websites with a WordPress security plugin, but this is still not a failsafe.

The power of a strong website

"All businesses need a website," says Leigh-Ann. "We get so many people telling us that their website generates no income for them. But this doesn't need to be the case. If you're selling something through your site, you need to ensure that it's geared towards making sales as simple and secure as possible.

"On the other hand, your website should be generating leads for you. People research everything they need through the Internet.

"Look at your website's bounce-rate. How many people are landing on your home page and immediately going elsewhere? If it's high, there might be a problem with your landing page. Assess why people aren't staying on your site. Are they the wrong prospects, or is your site difficult to navigate? I always prompt our clients to think of their wording carefully — especially for their home page.

"Start with a question and then provide an answer. If you're a plumber, don't start with "Welcome to ABC Plumbers. Our business started in 2001 and we have a wealth of experience.' This means nothing to a fast-paced society who are solutions-driven. Rather say "Do you have a leaking toilet? We can help! We service the Gauteng area and provide 24/7 support. Call us today.'

"In addition, if your website is not responsive, you need to get it redesigned into a responsive format. More people view websites on mobile devices than on PCs. If your budget is not big, then start out small and build on your website as and when you can. You should never feel stuck with a site from the outset — your site should grow as your business grows and as new ideas occur to you, such as adding testimonials or linking enquiry forms to specific offers. Your website is a powerful lead-generating tool — is it working for you?"

Call us today for a free website assessment. We'll give you an honest assessment of what's working and what isn't, as well as cost comparisons between Wordpress and custom web development solutions.

LIT Creations create affordable, well-designed and functional websites, with the best personalised service.
Productivity

Want to Be More Productive? Here's How Google Executives Structure Their Schedules

These five tactics from inside Google will help you focus and protect your time.

Side Hustle

These Coworkers-Turned-Friends Started a Side Hustle on Amazon — Now It's a 'Full Hustle' Earning Over $20 Million a Year: 'Jump in With Both Feet'

Achal Patel and Russell Gong met at a large consulting firm and "bonded over a shared vision to create a mission-led company."

Collaboration

5 Ways Solopreneurs Can Scale Their Business Through Collaboration

Our culture loves to perpetuate the myth that entrepreneurs must go it alone. But for many, the path to success is found in collaboration.

Growing a Business

How to Properly Manage the Cash Flow of Your Startup

Ever think financial planning and analysis is just for big businesses? Think again! Startups thrive on solid financial planning, which is key to staying ahead of your competitors.

Women Entrepreneur®

How Portia Mngomezulu Launched Her Cosmetics Business With No Money

A great product range backed by an ambitious vision and a determination to get the basics right is helping Portia Mngomezulu to conquer the highly competitive beauty industry

Entrepreneurs

26 Of The Richest People in South Africa

Here are 26 of South Africa's richest people, but how did they achieve this level of wealth? Find out here.