How This Speed-Focused Delivery Service Is Quickly Making a Name for Itself Meet one of the companies on the E360 index that fits in the 'contrarians' category.

By Entrepreneur Staff

dashed.com
Dashed CEO Phil Dumontet.

This company was included in our Entrepreneur360™ Performance Index coverage.

Speed. That was the driving force behind restaurant delivery service Dashed. When CEO Phil Dumontet started the Boston-based company in 2009, he wanted it to be the fastest in the industry. It has largely achieved that goal.

Revenue is up 140 percent since 2011, the company says. A key factor: diversifying delivery methods, with roughly a quarter of all deliveries handled via bicycle, scooter or smart car.

"We can zip around traffic, park in commercial spots and be much more nimble with our fleet," Dumontet says, adding that proprietary mapping technology enables drivers to find the fastest routes between stops.

To keep drivers engaged (deliveries can get boring by the end of an eight-hour shift), Dashed has set up a leader board that rewards drivers in each transport category for the fastest times every day. Rewards ranging from cash to medals are given out at the end of every week.

Beyond implementing this incentive system, management philosophy has remained relatively unchanged since the beginning -- a move by design. Even the recent rollout of driver ratings was done quietly, so it wouldn't detract from the company's primary mission. Says Dumontet: "We want it so when customers think about Dashed, they think about one thing and one thing only: speed and fast delivery."

Entrepreneur Staff

Entrepreneur Staff

Editor

For more than 30 years, Entrepreneur has set the course for success for millions of entrepreneurs and small business owners. We'll teach you the secrets of the winners and give you exactly what you need to lay the groundwork for success.

Want to be an Entrepreneur Leadership Network contributor? Apply now to join.

Social Media

How To Start a Youtube Channel: Step-by-Step Guide

YouTube can be a valuable way to grow your audience. If you're ready to create content, read more about starting a business YouTube Channel.

Leadership

The Core Traits of Effective Leaders — Here's What Every Manager Should Strive For

A team is only as great as its leader. Discover the core traits of effective leaders that you should be striving for.

Marketing

This SEO Secret Weapon Is Just $69 for Life

Affordable, actionable search engine optimization insights for businesses of all sizes.

Business News

Here's What 8 CEOs Made in 2024, From JPMorgan's Jamie Dimon to Disney's Bob Iger

CEO pay is on the rise, with some making tens of millions more in 2024 than they did in 2023.

Business Ideas

70 Small Business Ideas to Start in 2025

We put together a list of the best, most profitable small business ideas for entrepreneurs to pursue in 2025.

Franchise

This Travel Franchise Turns Your Passion for Vacations Into a Money-Making Opportunity

Whether you're working from home, traveling or connecting with clients at their convenience, this franchise adapts to your lifestyle.