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When Ignorance Isn't Bliss What do you do with an employee who is incompetent but can't see it?
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At first, Elizabeth McRae Smith, 37, couldn't put two andtwo together. But soon she suspected the truth: One of heremployees was hopelessly incompetent.
A pattern of typos and bad grammar was hurting Smith'sbusiness. "This person had incompetence in a number of areasthat are important to public relations and even caused someproblems with clients that I had to fix," says Smith, founderand CEO of The McRae Agency, a PR firm with six employees.
| "You just can't save some employeesfrom themselves. Entrepreneurs can work too long trying to fixthings." |
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