Get All Access for $5/mo

How Reflexively Apologizing for Everything All the Time Undermines Your Career How can you inspire confidence if you are constantly saying you're sorry for doing your job?

By Brittany Larsen Edited by Dan Bova

Opinions expressed by Entrepreneur contributors are their own.

jacoblund | Getty Images

I'm one of those weird people who gets excited about performance reviews. I like getting feedback and understanding how I can improve. A few years ago, I sat down for my first annual review as the director of communications for the Florida secretary of state, under the governor of Florida.

Related: Google Wins Some and Loses Some in Florida SEO Case

I had a great relationship with my chief of staff, but I had taken on a major challenge when I accepted the job a year prior. I didn't really know what to expect.

Youth takes charge.

I was 25 at the time, and everyone on my team was in their thirties and forties. I came from Washington, D.C., and was an outsider to my southern colleagues. I was asking a lot from people who had been used to very different expectations from their supervisor.

I sat down with my chief of staff who gave me some feedback about the challenges I had tackled. She then paused and said to me, very directly, "But you have to stop apologizing. You must stop saying sorry for doing your job."

I didn't know what to say. My reflex was to reply sheepishly, "Umm, I'm sorry?" But instead I immediately decided to be more cognizant of how often I said I was sorry. Years later, her words have stuck with me. I have what some may consider the classic female disease of apologizing. When the New York Times addressed it, five of my friends and past coworkers sent it to me.

Related: Don't Apologize for Your Success -- No One Else Does

In it, writer Sloane Crosley got to the heart of the issue, "To me, they sound like tiny acts of revolt, expressions of frustration or anger at having to ask for what should be automatic. They are employed when a situation is so clearly not our fault that we think the apology will serve as a prompt for the person who should be apologizing."

Topic of debate.

I've talked at length with other women trying to figure out this fine balance. The Washington Post, Time, and Cosmopolitan have all tackled this topic. Some say it's OK to apologize; others criticize those who are criticizing women who apologize. Clearly, I'm not alone in dealing with this issue. In fact, I'm constantly telling the people I manage that by apologizing they give up a lot of their power.

Related: 3 Reasons Why Apologizing Hurts Your Business

Here's the bottom line: Don't apologize for doing your job. If you're following up with a coworker about something they said they'd get to you earlier, don't say, "Sorry to bug you!" If you want to share your thoughts in a meeting, don't start off by saying, "Sorry, I just want to add…" If you're doing your job, you have absolutely nothing to apologize for.

That's what I think. And I'm not even sorry about it.

Brittany Larsen

Director of Client Services at Arena Communications

Brittany Larsen started her career as director of communications for a prominent congressman in Washington, DC. and was then recruited to be director of communications for the Governor of Florida. She now leads the client service team at Arena Online, a politically-focused digital marketing firm.

Want to be an Entrepreneur Leadership Network contributor? Apply now to join.

Editor's Pick

Starting a Business

He Started a Business That Surpassed $100 Million in Under 3 Years: 'Consistent Revenue Right Out of the Gate'

Ryan Close, founder and CEO of Bartesian, had run a few small businesses on the side — but none of them excited him as much as the idea for a home cocktail machine.

Franchise

The Top 10 Coffee Franchises in 2024

From a classic cup of joe to a creamy latte, grab your favorite mug and get ready to brew up success with the best coffee franchises.

Business Ideas

63 Small Business Ideas to Start in 2024

We put together a list of the best, most profitable small business ideas for entrepreneurs to pursue in 2024.

Business News

'Jaw-Dropping Performance in 2024,' Says a Senior Analyst as Nvidia Reports Earnings

Nvidia reported its highly-anticipated third-quarter earnings on Wednesday.

Business News

'Do You Sell Cars?': Tesla CEO Elon Musk Trolls Jaguar Rebrand on X

The team running Jaguar's X account was working hard on social media this week.

Marketing

How Small Businesses Can Leverage Dark Social to Drive Word-of-Mouth Marketing

Dark social accounts for 70% of social media shares and is crucial for small businesses. Here's how you can tap into this hidden marketing opportunity.