This Learning Expert Developed a Hack to Get Honest Answers Out of People — 'I Was Shocked. Had I Not Asked He Never Would've Told Me.' Want to know what people really think? Use this "requesting reactions" strategy.
By Jason Feifer Edited by Mark Klekas
Key Takeaways
- How to avoid "crummy questions"
- The approach that will get people to open up to you more
- Advice for managers and leaders to get information more quickly and concisely from your team
Want to know what people really think? Use a strategy called "requesting reactions."
Here's why: People rarely tell you what they think — which means that employees don't give critical information to their bosses and managers. Without this critical information, teams can become bitter, and projects will stall out. That's why, to get honest feedback, managers need to be more strategic with the questions they ask, according to Jeff Wetzler, who has been studying this subject for years — and who identified the "requesting reactions" strategy.
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