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The Quest for an Adequate Business Travel Experience Forget the superlatives. Business travel is about finding the path of least resistance.
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"After stepping off the elevator, I could smell a nasty odor."
I'd been cruising along on TripAdvisor, ready to book a room at what seemed to be a serviceable chain hotel in Auburn Hills, Mich., when that comment made me pause.
Then another review stopped me cold: "When I checked in this morning, I found a urine-stained mattress …"
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