There's a Time for Email and a Time for Slack. How to Know the Difference. With too many tools, your staff can get confused.
This story appears in the November 2016 issue of Entrepreneur. Subscribe »
So you've adopted Slack, Flowdock, HipChat, or some of the myriad other collaboration apps. Plus you've still got email. Now how do you make them work for your team?
Related: 5 Ways to Effectively Communicate With Employees
It's a scene happening in offices around the world: The boss installs a tool like Slack and asks all employees to use it. Some do. Some resist. Email threads and chat-room conversations happen concurrently. Confusion reigns. And eventually everyone asks: When am I supposed to use this stuff? Steve Goldsmith, GM of Austin-based HipChat, has an answer: You need to identify how each tool can make your team efficient and then get everyone onboard.
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