BPO
How AI is Transforming Outbound Call Centers
The Call Center industry is on fire. With both changes to long-term foundational technologies and sudden creation of new ones, the ever-competitive world of outbound call centers is changing at a pace that was hard to imagine even a year ago. Dmitri Lepikhov, CEO of the telephony company MightyCall, has an opinion about the future of the industry.
Philippines' BPO Industry: In 2019 and Beyond
Currently, in the Philippines, BPOs employ over 1.2 million employees and companies based in the United States are the leading user of BPO services in the Philippines
Role of Innovation in Transforming the Business Processes
The new age digital wave is enabling possibilities way beyond the normal imagination
How Recruitment Dynamics Will Change in Fast Growing Economy Like India
"Focus on interactive interviews with candidates that help in understanding their strengths"
Sharing Adventure: Five Essentials of Smart Partnerships
Clear, transparent and continuous interaction between all partners is significant to the health of an alliance.
Another Investment By SAIF Partners! This Time It's a Mobile Crowdsourcing Platform
SAIF Partners has invested 4.7 Crores INR in Playment