Customer Service
How to Create a Unique Value Proposition (With Tips & Examples)
A unique value proposition will help you distill your unique strengths into a statement that answers the question: "Why should customers care?"
How to Identify the Pain Point in Your Customers To Skyrocket Sales
Drawing from my personal experience with alcohol flush reactions, I recognize how validating this common issue in the Asian community inspired my business idea.
How to Start a Lucrative Side Hustle on Taskrabbit, From 3 People Who Did It — One of Them Earns Over $70,000 a Month
Why not get paid for skills you already have?
Want Loyal Customers? Try These 5 Ways to Inspire Them
When a brand does loyalty right, it's not just about loyalty. It's about belonging.
3 Steps to Nail Your Brand Identity and Become Unforgettable to Your Customers
Aspiration, authenticity, and anticipating customer needs are crucial for brand identity.
October Insights: India's Service Sector Grows 13% in Employment and 58% in Output
The HSBC India Services Business Activity Index rose from 57.7 in September to 58.5 in October, signaling a sharp acceleration in growth well above the long-term average of 54.1
These 3 Common Business Mistakes Could Cost You Customers
Avoid these three major business blunders to build customer trust for the long haul.
How Extreme Customer Service Creates Loyal Customers and Sparks Business Domination
How to create customer loyalty and use extreme customer service as a competitive force to dominate your market: free training you can use now.
The Customer Is Always Worth Listening to, But Proving You're Right Can Backfire
When approaching a customer who may be mistaken, sensitivity is critical — and the language we choose is vital.
Silent Customers Bring Loud Profits — Here's Why Anticipatory Customer Service is Today's True Competitive Edge
Anticipatory customer service is the direct way to trigger the emotions that lead to customer loyalty. Here's how to make this ultimate level of customer service happen, again and again.
Microsoft Strikes Back at Salesforce, Announces New AI Agents That Can Take Over Finance, Sales, and Service Tasks
Salesforce CEO Marc Benioff called Microsoft's Copilot AI "disappointing" earlier this month.
Entrepreneurs Should Invest in Service, Not Just Sales — Here's How to Build a Customer-First Business
A customer-first business strategy that prioritizes exceptional service, empowers employees and leverages feedback can transform satisfied customers into loyal advocates, driving sustainable, long-term growth.
UAE-Based Telco du Inks Partnership with Netcracker Technology
du aims to pioneer the future of telecom services in the UAE by integrating Netcracker's cutting-edge GenAI solution, enhancing customer interactions through personalized, consistent, and multilingual support.
Why a Customer-Centric Approach Is Essential for Long-Term Success in Real Estate
Discover how a service-oriented approach and attention to detail can drive long-term success in real estate and other industries.
Why the Smallest Details Mean the Most in Marketing — And How to Leverage Them
Exceptional marketing happens in the details — here's how brands can use details to pack a punch and boost memorability.