Empathy: Page 7
9 Secrets to Having World-Class Customer Service
Hint: It starts with your people.
4 Psychological Truths to Make Selling Easier
Buying behaviors are largely driven by emotions and then justified by logic, so it's important for entrepreneurs to tap into psychology to boost sales.
Adam Guild Reads 182 Books a Year, and He's Read This One 14 Times. Here's Why.
The 19-year-old serial entrepreneur calls this business book 'a masterpiece.'
The Importance of Having an Anti-Role Model
The people you don't want to be like have just as much to teach you as the ones you wish you were.
The Soft Traits You Should Be Looking For in Talent
While experience is certainly an important skill to bring to the job, it is not the most important characteristic when hiring a qualified candidate
What Entrepreneurship and Parenthood Taught Me About Empathy
This contributor believed in the power of empathy so much that he incorporated it into his parenting philosophy.
3 Ways Increasing Your Empathy Makes You a More Effective Leader
Research shows empathetic leaders foster more productive, engaged and innovative teams.
Why More 'Emotional Intelligence' Means More Money for Entrepreneurs
One study found that workers surveyed were 400 percent less likely to leave a job if they had a manager with high 'EQ.'
Most Scholars Agree Emotional Intelligence Is the Key to Productivity
Emotionally intelligent people spend less time in pointless conflict and more time building teams.
3 Communication Techniques to Accelerate Your Organization's Effectiveness
Listen, be brave, and manage your body language.
5 Keys to Establishing Meaningful and Fruitful Connections in the Workplace
Results are achieved when people come together and feel good about the connection.
What I Learned About Leadership, as a CEO Who Became an Adoptive Parent
The parallels between the two roles taught me three great life lessons.
4 Common Myths About Leadership That Can Hold You Back
Alignment with your values and belief systems is the foundation of becoming an effective leader.
Purpose Is Built, Not Bought: 3 Ways Businesses Can Cultivate It
Smaller companies typically have much better employee engagement than their larger competitors, and not because they are paying higher salaries