Speech Analytics
Technology
How Speech Recognition Technology Will Lead The Way to Better Communication
More and more companies are turning to speech recognition technology to carry out tasks that were once performed by live chat agents
Marketing
Making Your Voice Visual Will Enhance Your Vocal Power
The technique of making your voice visual creates a structure that provides range, performance and freedom.
Technology
How Uniphore understands, responds to human speech
Uniphore aims to extend the power of speech to revolutionize human-machine interaction.
Leadership
10 Mistakes Successful Speakers Never Make Again
Remember that old advice about picturing audience members in their underwear? Dump it.
Marketing
Reverse a Pattern of Poor Sales With Speech Analytics
Track certain certain keywords in sales calls and measure outcomes. This can set the stage for focused coaching.